Consumer Investments - Investment Specialist Trainee Obtain Sie Series jobs at Bank Of America in United States, Charlotte

Job Description:

Job Description:
This job is responsible for supporting the day-to-day routines of teams that deliver against the bank's Financial Crimes Enterprise Policy and the Financial Crimes Global Standard with little oversight. Key responsibilities include understanding and anticipating inherent risks to the business, applying knowledge by conducting research and analysis in multiple applications to solve complex problems and escalation inquiries, documenting procedure changes, providing guidance to employees, and effectively communicating information and data across the Line of Business.

Conducts routine to complex research and investigations in diversified operations to support compliance operations directed by internal bank policies and required adherence to regulatory and compliance requirements which can involve high penalties and fines for non-compliance. Executes against regulatory, BSA/anti-money laundering, and economic sanctions compliance practices relevant to the specialist’s specific area of responsibility with sufficient expertise and or experience to require some direction, but little day-to-day guidance from the specialist's manager.

Responsibilities:

• Monitors team metrics and works with leadership to track progress towards objectives and ensure goals are met
• Demonstrates process expertise and provides support to leadership, employees, and business partner by implementing process improvements to address and resolve issues
• Assists in the identification, escalation, and mitigation of potential risks and issues
• Applies knowledge of business processes to identify opportunities for simplification and efficiencies
• Supports the enhancement of quality service and ensures effective and efficient operations support is in place for the assigned area's internal business partners and external clients
• Collaborates with Change Managers, Technology, and other business partners to support system enhancements and special projects
• Ensures adherence to procedures and regulatory requirements through updates and change training

Requirements:

• Minimum 2 years’ experience in high volume production operational environment
• Previous AML and/or KYC experience
• Flexibility to work weekends as needed
• Strong analytical, conceptual and problem-solving skills – ability to drive root cause analysis, focus on details, identify issues, prioritize quickly and recommend solutions.
• Research analysis with the ability to gather, prepare and present findings with business partners, as needed.
• Ability to balance multiple competing priorities in a fast-paced and complex environment.
• Intermediate level in various MS tools including Excel, PowerPoint, and SharePoint (a plus).
• Strong written & oral communication and presentation skills; able to target messaging to different audiences; provide consolidated data in a clear and concise manner.
• Attention to detail & strong organizational skills.
• Able to prioritize daily work to meet deadlines and goals.
• Demonstrates a good working knowledge of processes and adherence to procedures.
• Capability to work effectively in a team environment & ability to multitask.
• Strong time management skills.

Desired Qualifications:

• Prior experience working with and navigating various bank systems, Interact, Image view and outside Internet sources.
• Willingly shares knowledge, expertise and best practices with others on the team.
• 1+ years of operational lead experience
• Financial Center experience
• AML or compliance-based knowledge is an advantage for this role. (Enterprise Financial Crimes Standard, Consumer and Small Business AML Program, BSA and USA Patriot Act).
• Working knowledge of laws, rules, and regulations and ability to identify and escalate risk

Skills:

• Adaptability
• Analytical Thinking
• Critical Thinking
• Data Collection and Entry
• Data Quality Management
• Collaboration
• Decision Making
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Research Analysis

Job Description:

This job is responsible for providing phone-based services to relationship jobs where the representative is expected to take several inbound service calls daily to solve for financial needs. Key responsibilities include deepening relationships by referring clients to specialized sales teams and serving as a central entry point into a fully licensed financial services career. Job expectations include managing products, trading in self-directed accounts, and maintaining knowledge on chat functionality and a wide variety of products.

• Identifies clients’ needs and find proper solutions to meet those needs by referring sales opportunities to specialist and sales teams
• Receives training through the licensing/study program, ultimately earning SIE, S7 and S66 certifications
• Focuses daily on service to sales with existing Merrill clients
• Provides exceptional client care, growing client relationships, and guiding clients with needs-based solutions that will support their financial goalsYou’re the kind of person that (required skills):
• Is client-focused with a passion for excellence and a positive team attitude.
• Is self-motivated, goal-oriented, andhas the ability tomultitask in a fast moving, performance –based environment.
• Has the ability to identify clients’ needs and find proper solutions to meet those needs by referring sales opportunities to specialist and sales teams.
• Is an effective communicator with an aptitude for sales and relationship management
• Has strong computer skills
• Is prepared to pass licensing exams – Security Industry Essentials (SIE) and Series 7 and Series 66.
• Wants to establish a long-term career in the financial services industry at a fast-growing company that rewards hard work and dedication.
• Is ambitious, disciplined, hardworking, resilient and willing to learn.
• A bachelor’s degree, or 1-2 years of experience in a performance-based environment.
• The Security Industry Essentials (SIE) or other financial services licenses and interest in pursuing the Series 7, and/or the Series 66 licenses.
• Leadership capabilities.

Skills Used in this Role:
• Establishing Trust
• Customer Service
• Overcoming Objections
• Consulting
• Risk Management
• Organization
• Critical Thinking
• Conflict Resolution
• Building Rapport
• Active Listening
• Customer Focus
• Analytical Thinking

Additional Skills:

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Responsibilities:

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
• Accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America’s customers and transactions to ensure compliance with Bank of America’s Economic Sanctions Program

Required Qualifications:

• Minimum of 1 year experience in Operations or Compliance
• Analytical and detail oriented
• Excellent communication skills, written and verbal
• Intermediate skill level using Microsoft Excel
• Ability to work independently, as well as, within a team
• Overtime as required
• Acts as an ambassador of the risk culture

Desired Qualifications:

• Previous Economic Sanctions, AML, Wire Transaction and/or previous Compliance experience highly desired
• Problem Solver
• College degree or commensurate experience
• SQL and/or coding experience
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

Skills:

• Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording/Organizing Information
• Research

Job Description:

Job Description:

This job is responsible for accurate and timely development of manual and automated testing and/or supporting operational and administrative activities related to the end to end test development process. Key responsibilities of the job include evaluating test structure to determine automation viability, accessing pertinent databases to source testing data, and collaborating with Compliance and Operational Risk officers and/or Front Line Unit (FLU) process owners to design sampling and test procedures that support the test objective and ensure the repeatability and reliability of the testing.

Responsibilities:

• Designs independent testing on a team in support of coverage needs identified by Compliance and Operational Risk officers and/or Front Line Unit process owners, inclusive of transactional, qualitative, onsite, employee quality review, and surveillance testing

• Assesses databases and documentation from internal and external sources to develop data extract, sampling, and testing procedures, working closely with Front Line Unit data contacts and subject matter experts

• Collaborates with Compliance and Operational Risk officers and/or Front Line Unit process owners to design sampling and test procedures that support the test objective and ensure the repeatability and reliability of the testing

• Manages the quality of the test design process in accordance with the Independent Testing Enterprise Policy and Standard

Skills:

• Adaptability

• Attention to Detail

• Collaboration

• Monitoring, Surveillance, and Testing

• Problem Solving

• Application Development

• Data Collection and Entry

• Data Privacy and Protection

• Influence

• Intellectual Curiosity

• Issue Management

• Automation

• Business Intelligence

• Interpret Relevant Laws, Rules, and Regulations

• Quality Assurance

Required Education & Experience:

• 5+ years of minimum experience in regulatory reporting, data, compliance, or risk functions

• Bachelor’s Degree or equivalent experience

Required Skills:

• Experience with data analytics, SQL, SAS, Tableau, and/or baseline experience with coding languages and syntax

• Strong familiarity with data warehousing and mining concepts

• Applies critical thinking and connects the dots on how processes relate to one another

• Feels ownership and accountability for delivering high quality work, able to prioritize effectively, adapt, and meet strict deadlines

• Sees opportunities, risks, and connections while engaging with others across different functions and connecting the dots across the organization

• Well organized and has attention to detail

• Strong written, verbal and presentation skills.

• Ability to explain complex problems and concepts with all audience levels

• Strong Partnership and Influencing Skills

• Ability to think independently, solve complex problems, and suggest solutions.

• Drives Operational Excellence

• Well organized, and has attention to detail

• The ability to adapt to change, drive collaboration and excel in problem solving

• Strong Project Management skills

• Proficient in the Microsoft suite

Responsibilities

• Capture and translate business requirements into infrastructure and system design for specific implementations.

• Provide consulting services to Core Technology Infrastructure line of business and technical partners.

• Execute procedures reliably and escalate appropriately to solve incidents quickly.

• Support change implementations and proactively identify potential issues resulting from the changes.

• Perform access and physical provisioning /deprovisioning, additions, modifications, and deletions for infrastructure and applications.

• Fulfill requests from business users and operations.

• Provide release support when needed and participate in work engagement.

• Provide full lifecycle management of the infrastructure and application environments.

• Install, configure, upgrade and patch IBM MQ V9.2 or higher software to maintain current versions.

• Perform provisioning and renewal of IBM MQ digital certificates to enable securing of IBM MQ channels with TLS for authentication and encryption.

• Implement IBM MQ security features TLS, OAM, CONNAUTH and CHLAUTH to ensure IBM MQ Queue Managers, Channels, and Queues are secured with appropriate encryption, authentication, and authorization.

• Design and implement highly available solution architectures with both Replicated Data Queue Managers (RDQM) and RedHat pacemaker for IBM MQ.

• Administer IBM MQ objects with both meshIQ Navigator and the IBM runmqsc command line utility.

• Build solutions and technology, leveraging automation and monitoring solutions, including BladeLogic, Splunk, and Dynatrace, in compliance with Information Security standards.

• Remote work may be permitted within a commutable distance from the worksite.

Required Skills & Experience

• Master's degree or equivalent in Engineering (any), Information Systems, CIS, MIS or related: and

• 3 years of experience in the job offered or a related IT occupation.

• Must include 3 years of experience in:

• Installing, configuring, upgrading and patching IBM MQ V9.2 or higher software to maintain current versions;

• Performing provisioning and renewal of IBM MQ digital certificates to enable securing of IBM MQ channels with TLS for authentication and encryption;

• Implementing IBM MQ security features TLS, OAM, CONNAUTH and CHLAUTH to ensure IBM MQ Queue Managers, Channels, and Queues are secured with appropriate encryption, authentication, and authorization;

• Designing and implementing highly available solution architectures with both Replicated Data Queue Managers (RDQM) and RedHat pacemaker for IBM MQ;

• Administering IBM MQ objects with both meshIQ Navigator and the IBM runmqsc command line utility; and,

• Building solutions and technology, leveraging automation and monitoring solutions, including BladeLogic, Splunk, and Dynatrace, in compliance with Information Security standards.

If interested apply online ator email your resume toand reference the job title of the role and requisition number.

Job Description:

Job Description:
This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required.

This role will entail completing investigations while ensuring cases meet or exceed closure and quality metrics, reporting facts of the investigation to assist in identifying potential operational or compliance risks, and completing Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement.

This role may ultimately report to any number of investigations teams across the consumer or client managed lines of business, as well as roles filled within specialized investigations. An Investigator may be asked to partner with GFC Risk Management, front line units or other stakeholders to resolve investigations. The Investigator will maintain a working knowledge of the Bank Secrecy Act (BSA), USA PATRIOT Act, Anti-Money Laundering efforts, Office of Foreign Assets Control (OFAC) and awareness of industry best practices.

Responsibilities:

• Completes investigations while overseeing cases meet or exceed closure and quality metrics

• Completes Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

• Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

• Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

• Managing a significant case inventory while prioritizing cases based upon risk and/or management direction while adhering to department Service Level Agreements (SLAs)

• The Investigator will perform research and analysis of transaction information, customer data, public records, social media platforms or other external research tools to aide in the investigation to determine whether the activity appears to be normal for the client type.

• The Investigator communicates with GFC Management, front line units or other internal stakeholders, and law enforcement to obtain additional information and documentation as needed to resolve investigations.

• The Investigator recommends appropriate follow-up and possible account closure for customers that exceed the Bank's risk tolerance; and identifies and escalates potential operational or compliance risks.

Required Experience:

• Minimum of five years of relevant experience

• 3 years’ experience with 1 year of relevant experience with, AML, Risk, or Compliance experience and/or knowledge of financial crimes typologies

• BSA knowledge relative to AML

  Proficiency in Microsoft Excel / data analytics

Desired Experience:

• Additional technical/functional experience (e.g., Industry type): Financial Services and/or related government entity

• Certifications: ACAMS - Association of Certified Anti-Money Laundering Specialists

• FINRA licenses including the SIE or Series 7, Series 4, Series 24, as well as experience in Law enforcement and/or interacting with law enforcement and/or bi-lingual (Spanish, Russian, Chinese/Mandarin, and/or Farsi a plus.

• Bachelor's Degree in related field

• Experience in financial services and/or a related government entity

• Certified Anti-Money Laundering Specialist (CAMS)

Skills:

• Critical Thinking

• Fraud Management

• Regulatory Compliance

• Written Communications

• Investigation Management

• Policies, Procedures, and Guidelines Management

• Reporting

• Risk Management

• Coaching

• Issue Management

• Talent Development

Job Description:

Job Description:
This job is responsible for providing prospects and self-directed investors with financial assistance by identifying broader product and service solutions that meet their investment and saving needs. Key responsibilities include applying knowledge of investments, products, financial markets, policies, procedures, and processes to the client's investment needs. Job expectations include owning the management, research, and communication process of resolving client issues and achieving high client satisfaction and relationship deepening through a disciplined and responsible approach. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

The registered Investment Consultant II demonstrates knowledge of investments and financial markets and assists clients with their servicing and trading needs through inbound and outbound phone interactions. The Investment Consultant II will own the management, research, and communication of resolution to client issues while demonstrating expert knowledge of policies, procedures and processes. The role is responsible for achievement of high client satisfaction and relationship deepening through a disciplined and responsible approach.Responsibilities:

Deliver exceptional service to clients by answering general account inquiries

Accurately execute and confirm trade orders as well as a variety of securities transactions initiated by self-directed clients

Assist clients with brokerage consumer website usage and navigation

Educate potential and existing clients about investment products, services and trading strategies

Research and resolve client requests

Maintain current knowledge of Merrill products, policies, and services while keeping abreast of financial markets and regulations

Required Qualifications:

Series 7, and 66 or equivalent (if not currently held, Series 66 must be obtained within 90 days)

- Strong analytical and organizational skills

- Detail oriented, with good follow-up skills

- Strong interpersonal skills

- Ability to multi-task in a dynamic environment

- Requires basic knowledge of the organization, products and/or services

- Requires knowledge of financial markets and trading strategies

- Excellent verbal and written communication skills

- Proven ability to meet and exceed productivity and performance goals

- Must be technologically savvy and able to quickly learn new systems

- Must be flexible to work assigned shift within center hours of operation

- Strong desire for point of call resolution

- Focus on client satisfaction

Desired Qualifications:

- Call center experience is preferred but not required

- Previous Brokerage experience is a plus

- 1+ years of financial industry experience