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Comm Appraisal Services Conslt jobs at Bank Of America in United States, Charlotte

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Charlotte
13 jobs found
18.11.2025
BOA

Bank Of America Comm Appraisal Services Conslt United States, North Carolina, Charlotte

Limitless High-tech career opportunities - Expoint
Critical Thinking. Financial Forecasting and Modeling. Business Intelligence. Financial Analysis. Interpret Relevant Laws, Rules, and Regulations. Risk Modeling. Valuation Ethics and Practice Standards. Attention to Detail. Prioritization. Problem Solving. Reporting....
Description:


Orders and reviews appraisals and evaluations used for commercial real estate lending and provides appraisal and consulting services to all lines of business and transaction-specific professional guidance. Specific responsibilities include, but are not limited to, scoping requests for services, bidding process, award process, managing external suppliers and appraisal review. Additional responsibilities may include client team training; supervisory responsibilities, including management of procurement or review teams; and/or management of external reviewers.

Skills:

  • Critical Thinking
  • Financial Forecasting and Modeling
  • Business Intelligence
  • Financial Analysis
  • Interpret Relevant Laws, Rules, and Regulations
  • Risk Modeling
  • Valuation Ethics and Practice Standards
  • Attention to Detail
  • Prioritization
  • Problem Solving
  • Reporting
  • Vendor Management

Orders and reviews appraisals and evaluations used for commercial real estate lending and provides appraisal and consulting services to all lines of business and transaction-specific professional guidance. Specific responsibilities include, but are not limited to, scoping requests for services, bidding process, award process, managing external suppliers and appraisal review. Additional responsibilities may include client team training; supervisory responsibilities, including management of procurement or review teams; and/or management of external reviewers.

Evaluates valuation requests for policy/regulatory compliance:

  • Develops vendor statements of work for each order
  • Selects prequalified vendors and distributes RFPs
  • Executes award and monitors vendor performance
  • Reviews reports for contract compliance; grades performance
  • Performs quality assurance (detailed) reviews
  • Invoice preprocessing and validation
  • 1st -level business and vendor dispute resolution (e.g. vendor selection, utilization frequency, invoicing, etc.)

Required Skills:

  • Active State-Certified General Real Estate Appraisal Credential
  • 5+ years commercial real estate appraisal experience
  • Intermediate proficiency in the use of the following software applications: Argus and/or Rockport Val, (cash flow software), Microsoft Excel (spreadsheet).
  • Basic proficiency in other department programs including: Microsoft Word (word processing)
  • An in-depth working knowledge of valuation theory and methodology for commercial and residential appraisals
  • Able to write concise technical opinions in language comprehensible to expert and layman alike
  • Able to work independently in a remote setting
  • Commercial appraisal review experience for federally-regulated banking institution or equivalent highly preferred
  • Able to adapt to new technology and changes to recognized valuation methods and techniques

Desired Skills:

  • 2+ years commercial appraisal review experience for federally regulated banking institution or equivalent
  • MAI designation
  • Bachelor’s degree (financial degree or equivalent)
1st shift (United States of America)

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13.08.2025
BOA

Bank Of America Production Services Specialist United States, North Carolina, Charlotte

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Senior level engineer able to provide technical leadership and delivery strategy for Application Delivery Services to align business requirements to technical solutions to improve availability, functionality, and security. Working with...
Description:

Responsibilities:
  • Senior level engineer able to provide technical leadership and delivery strategy for Application Delivery Services to align business requirements to technical solutions to improve availability, functionality, and security.
  • Working with lines of business to translate/align business requirements for delivery of the ADS services.
  • Ability to analyze and understand a variety of existing and emerging business requirements, interface with technology engagement teams as a fully seasoned and proficient traffic management solutions engineer, in providing best in class application load balancing solutions that align to meet business and technology requirements.
  • Ability to analyze and understand a variety of existing and emerging business requirements, interface with technology engagement teams as a fully seasoned and proficient traffic management solutions engineer, in providing best in class automation solutions that align to meet business and technology requirements.
  • This highly dynamic position will require the ability to manage multiple technical project engagements requiring the candidate to be a “team player” who can also work independently in managing to multiple deadlines, priorities and diverse set of applications and requirements.
  • Candidate will be a strong engineering minded individual with polished collaboration, written, and communication skills and a proven track record interacting with various levels of management, clients, and technical team members in delivering technical traffic management solutions.
  • Development, and optimization of F5 rule
Domain
  • 8-10 years of experience supporting payment gateway or acquiring systems. Familiarity with below areas of payments is necessary.
  • Knowledge of ISO 8583 message standard, and its versions for different card networks like Visa, MC, Discover, Amex.
  • E-commerce
Hosted Payment Pages/Secure Acceptance Recurring and Tokenized payments Knowledge of payment modules of SPreedly, Shopify, Recurly, Netsuite, E-signature services like Docusign, rightSignature
  • Mobile Payments Apple Pay Google Pay
  • Point of Sale Technologies NCR PAX
  • REST APIs VISA Developer APIs
  • Fraud and Transactional Risk Management domain
  • Settlements
Several years of experience with the technologies listed below is necessary.
  • Linux – Scripting - python, shell Tools – Grep, awk, netstat, pstat, free, vmstat
  • SQL – Oracle or Postgress
  • Programming Language Java (enterprise JBOSS) Ruby (Ruby On Rails) Python
Network monitoring such as VPC flow logs
  • Cloud AWS ( EC2, ECS, ALB, NLB, RDS, SQS, cloudwatch) – this is mandatory Azure, Heroku – optional
We use several industry leading tools to monitor our applications, they are listed below
  • Dynatrace or NewRelic
  • Splunk or Datadog
  • Catchpoint
  • Cloudwatch
We use below applications to manage day-to-day tasks.
  • Project Management using Jira
  • Incident Management
1st shift (United States of America)

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13.08.2025
BOA

Bank Of America Merchant Services Production Support Engineer United States, North Carolina, Charlotte

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Provides subject matter expertise and consulting services on a range of technologies, contributing to the technology strategy for end-to-end engineering solutions and providing feedback to the architecture teams. Follows reference...
Description:


This job is responsible for working on the least complex technical designs that enable business strategies in accordance with architectural governance, standards and policies. This job facilitates deployment of technical solution by developing templates, playbooks, and automation used during implementation and consistently looking for opportunities to improve the reliability and efficiency of implementing services. Job expectations include embracing a culture of innovation and continuous improvement.

Responsibilities:

  • Provides subject matter expertise and consulting services on a range of technologies, contributing to the technology strategy for end-to-end engineering solutions and providing feedback to the architecture teams
  • Follows reference models, blueprints and playbooks to ensure the design is compliant
  • Assists in translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
  • Assists Technical Analysts by ensuring system design technology solutions comply with enterprise system design and engineering standards
  • Develops software solutions to address manual and repeatable work or inefficient processes
  • Supports an inclusive and healthy working environment
  • Leads production support triage efforts, manages bridge line troubleshooting, engages in technical research, and escalates issues to leadership as needed
  • Ensures all impacts are accurately recorded and documented in the system of record, oversees that documents and wikis are updated and available for use during triage, and supports the documentation of application flows, upstream/downstream impacts during outages, the customer experience, and contacts for support needs
  • Identifies and/or validates business impacts through interpretation of monitors, dashboards, and logs to communicate with leadership and vendors
  • Manages activities to identify incident root cause, resolution, preventative actions, and change requests, and reports on incident data quality
  • Promotes and enforces production governance during triage/testing and identifies production failure scenarios, vulnerabilities, and opportunities for improvement
  • Serves as a subject matter expert for applications within a portfolio, leveraging extensive knowledge of application functionalities and application flows
  • Assesses and prioritizes research requests, ad hoc reports, and offline incidents at the direction of senior team members and delegates work as needed to team members and peers

Required Qualifications

  • Strong understanding of AI technology and experience in building AI tools
  • 2 years’ experience in the payment technology industry. Strong knowledge of Cloud technology in AWS, Azure and Heroku methodologies.
  • 2 years working into a production environment with Change management technology experience. Working knowledge of Java, Oracle, Linux, SQL/ Splunk.
  • Very strong communication and documentation skills. Ability to work under high intense pressure, exhibiting technical troubleshooting and effective triage skills.
  • 2 years’ experience with monitoring and alerting Dashboards and tools, such as AppDynamics, Splunk, Interscope.
  • 2 years’ experience in automating reporting tasks using Shell scripts or python scripts.

Desired Qualifications

  • 3-5 years’ experience in J2EE, Spring, Microservice Unix / Linux Scripting · Understanding of Database terminologies·
  • 3-5 years in the payment production environment with triaging critical merchant services internal and external issues. Strong working knowledge of files delivery protocols, Change protocols and transactions process flows.
  • 3+ years of Strong working knowledge of Microsoft tools.
  • Ruby On Rails

Skills:

  • Analytical Thinking
  • Application Development
  • Automation
  • Production Support
  • Risk Management
  • Adaptability
  • Architecture
  • DevOps Practices
  • Solution Delivery Process
  • Solution Design
  • Business Acumen
  • Innovative Thinking
  • Project Management
  • Stakeholder Management
  • Technical Strategy Development

Bachelor's Degree in Computer Science/Engineering or equivalent work experience.

1st shift (United States of America)

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13.08.2025
BOA

Bank Of America Merchant Services Platform Support Lead - Tech United States, North Carolina, Charlotte

Limitless High-tech career opportunities - Expoint
Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect,...
Description:

Job Description:


across four critical merchant service platforms · Monitor and support applications for 100% SLA meets· On call support · Production Ticket/Issue Triage · Preparing RCA – Root Cause Analysis (RCA) document · Partner with Application team, CCO, application support teams to resolve the issue · Prepare and/or review Impact Analysis based on issue analysis · Hands on experience with application support workload. · Write scripts to automate mundane daily BAU tasks · Willing to provide support after office hours, weekends and stay on call when business needs · Identify root cause in the code, suggest break-fix activities in the code and/or DB · Follow the release management and code deployment process to migrate the code changes.

Responsibilities:

  • Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities
  • Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements
  • Performs all responsibilities of team members from applicable teams
  • Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives
  • Participates and helps with resource interviews and onboarding processes
  • Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes
  • Creates the on call rotation schedule and ensures support for off hours, weekends, and release windows

Required Qualifications:

  • 5+ years of experience in the payment technology industry
  • 5+ years of experience with monitoring and alerting Dashboards and tools, such as AppDynamics, Interscope
  • 5+ years of experience working in a production environment with Change management technology experience
  • Strong knowledge of Cloud technology in AWS, Azure and Heroku methodologies
  • Working knowledge of Java, Oracle, Linux, SQL/ Splunk
  • Very strong communication and documentation skills
  • Ability to work under high intense pressure, exhibiting technical troubleshooting and effective triage skills

Desired Qualifications:

  • J2EE, Spring
  • Microservice Unix / Linux Scripting
  • Understanding of Database terminologies
  • Strong working knowledge of Microsoft tools

Skills:

  • Collaboration
  • Influence
  • Production Support
  • Risk Management
  • Solution Design
  • Analytical Thinking
  • Architecture
  • Innovative Thinking
  • Result Orientation
  • Stakeholder Management
  • Adaptability
  • Automation
  • DevOps Practices
  • Project Management
  • Solution Delivery Process
1st shift (United States of America)

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12.08.2025
BOA

Bank Of America Production Services Analyst United States, North Carolina, Charlotte

Limitless High-tech career opportunities - Expoint
Production Services is responsible for running the day to day operations of the technology platform. Work activities specific to Production Services roles include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management,...
Description:

Job Description:

Job Description:

  • Production Services is responsible for running the day to day operations of the technology platform.
  • Work activities specific to Production Services roles include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc.
  • The Production Services Analyst identifies possible production failure scenarios, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams.
  • Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services.
  • Creates and enhances administrative, operational and technical policies and procedures, adopting best practice guidelines, standards and procedures.
  • Takes ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills.
  • Performs analytical, technical, and administrative work in planning, installing, designing and supporting new and existing equipment and software under moderate supervision. Resolves less complex issues.
  • Consults with end users to determine optimal configuration of equipment and applications.
  • Works on problems of minimal scope where analysis of situation or data requires a review of identifiable factors.
  • Exercises judgment within defined procedures and practices to determine appropriate action. Should have awareness and exposure to basic technical principles, concepts and techniques. Competent to work under supervision on less complex systems issues, in some cases working from documentation. Limited responsibility. Limited knowledge of business or function for which system is designed. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
  • Typically this is considered an entry-level position.

This role supports critical HealthCare Payment Services (HPS) that is deployed to multiple clouds (AWS, Azure, Heroku). It is critical to fill this role ASAP in order to maintain the Service Levels.

Payment Application Support Engineer:
Requirements for this position are listed below:

You will be responsible for support of cloud (AWS, Azure) deployed applications related to Payment industry, which

  • receive card transactions from POS Terminals, Hosted Payment Pages, and forwarding them to Payment Processors
  • onboard merchants to transaction processing applications, platforms

As a Support Engineer, you can look forward to:

  • Supporting Gateway applications that process card transactions for Visa, MC, AMEX, DISC.
  • Analyzing transaction failures and make recommendations to improve application reliability and quality, support processes, practices, and procedures.
  • Making strong technical decisions and complete tasks & assignments under limited supervision.
  • Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation.
  • Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues.
  • Assisting the team in devising new support processes and ensure their implementation as per company policy.
  • Solid understanding of the SDLC, ITIL processes, change management, release management and configuration management.
  • Knowledge of Payment industry, Cards, ATM & POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats, etc.
  • Solid Project Management skills.
  • Knowledge of information systems elements (hardware, software, network) and their application to business functions/processes
  • Knowledge database concepts and MS Office.
  • Must have good communication and vendor management skills.

Required Qualifications

  • 1-2 years of experience supporting payment gateway or acquiring systems. Familiarity with below areas of payments is necessary.
    • E-commerce
  • Hosted Payment Pages/Secure Acceptance
  • Recurring and Tokenized payments
  • Knowledge of payment modules of SPreedly, Shopify, Recurly, Netsuite,
  • E-signature services like Docusign, rightSignature
    • Mobile Payments
  • Apple Pay
  • Google Pay
    • Point of Sale Technologies
  • NCR
  • PAX
    • REST APIs
  • VISA Developer APIs
    • Fraud and Transactional Risk Management domain
    • Settlements

Monitoring Tools

  • We use several industry leading tools to monitor our applications, they are listed below
    • Dynatrace or NewRelic
    • Splunk or Datadog
    • Catchpoint
    • Cloudwatch

Desired Qualifications

  • Server Administration experience would be a plus to compliment the card industry experience.
  • Administration of tools relative to Payment industry, Cards, ATM & POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats etc.
  • Experience with UL, Pargon and Astrex simulators, or other payment transaction simulators
  • Python, Shell scripting, Putty, Oracle, SQL Server, MySQL
1st shift (United States of America)

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22.06.2025
BOA

Bank Of America Priority Client Services Associate - Global United States, North Carolina, Charlotte

Limitless High-tech career opportunities - Expoint
Deliver market leading client service to our high priority clients, whilst supporting our internal business partners. Deliver right first time settlement across FX products. Minimizing the impact of settlement breaks...
Description:

Job Description:

Job Description:
This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.

With a focus on developing market leading client service, balanced with an optimal, highly automated, post trade experience across settlement and Post settlement processes, including trade confirmation matching and settlement.

Responsibilities:

  • Deliver market leading client service to our high priority clients, whilst supporting our internal business partners.
  • Deliver right first time settlement across FX products. Minimizing the impact of settlement breaks through swift resolution and mitigating actions.
  • Reporting on and clearing cash breaks. Analyzing and resolving a wide variety of operations challenges.
  • Point of contact for key internal stakeholders including Sales, Trade Support & Client Service teams (OCRM).
  • Adding value though implementation of improvements to client experience, system infrastructure and control environment by playing a key role in delivery of the client service strategy.
  • Performing root cause analysis to deliver incremental efficiency and capacity realization.
  • Maintains accuracy of client portfolio using internal and external comparison tools
  • Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
  • Explores methods to enhance processes, further reduce risks, and boost client experience
  • Partners with colleagues on the trade and sales support teams, as well as external agents
  • Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
  • Escalates potential risks and exposures to manager in a timely manner
  • Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions

Required Skills:

  • Attention to Detail
  • Critical Thinking
  • Data Collection and Entry
  • Recording/Organizing Information
  • Research

Additional Skills

  • Fraud Management
  • Interpret Relevant Laws, Rules, and Regulations
  • Problem Solving
  • Quality Assurance
  • Risk Management
  • Adaptability
  • Customer and Client Focus
  • Prioritization
  • Result Orientation
  • Written Communications
1st shift (United States of America)

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19.05.2025
BOA

Bank Of America Credit Services Rep II United States, North Carolina, Charlotte

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Customer service representative responsible for a dedicated portfolio of asset based loan facilities. Process, analyze and evaluate daily client activity, monitor the receipt of client reports, review the content for...
Description:

Job Description:

Less experienced than the Credit Services Representative III. Handles moderately complex customer problems and issues for assigned accounts. Requires a minimum amount of day-to-day supervision. Is able to handle detailed instructions under pressure and a relatively high volume of credits. Has a well-developed expertise/knowledge, but not yet considered to be the "expert" for the assigned area. Has a good working knowledge of the various credit-related products and a good understanding of loan/credit documentation. Takes initiative to work through issues. Is able to perform well in a cross-functional team environment. Typically requires at least 4 to 6 years of experience.

Job Description and Responsibilities / Additional Information:

  • Customer service representative responsible for a dedicated portfolio of asset based loan facilities.
  • Process, analyze and evaluate daily client activity, monitor the receipt of client reports, review the content for irregularities and/or discrepancies and follow up with the client and Loan Officer.
  • Reconcile client Accounts Receivable agings, perform ineligible calculations for Accounts Receivable and Inventory collateral accurately, timely and in compliance with Loan Servicing Standards.
  • Process loan and collateral transactions
  • Monitor Libor loans.
  • Reconcile Letter of Credit Information with detail.
  • Reconcile interest and fees with maturity and due dates.
  • Prepare/verify Participation principal, interest and fee settlements.
  • Review loan documentation
  • Perform assigned functions/tasks within the team

Required Skills:

  • Customer Focus
  • Analytical, Conceptual Thinking
  • Information Seeking (goes beyond questions that are routine or required in the job)
  • Ability to identify and escalate risk
  • Accountable, Takes Ownership
  • Highly Accurate
  • Quick learner with aptitude and ability to adjust to a dynamic technological environment
  • Excellent Communicator both oral and written
  • Excellent Organization
  • Excellent Time Management
  • Working knowledge of Microsoft Office

Desired Skills:

  • Asset Based Lending experience
  • Commercial credit fulfillment, servicing, operations or lending experience
  • Four (4) year College Degree (college level accounting courses) or 3 to 4 years related experience, or equivalent.
1st shift (United States of America)

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Limitless High-tech career opportunities - Expoint
Critical Thinking. Financial Forecasting and Modeling. Business Intelligence. Financial Analysis. Interpret Relevant Laws, Rules, and Regulations. Risk Modeling. Valuation Ethics and Practice Standards. Attention to Detail. Prioritization. Problem Solving. Reporting....
Description:


Orders and reviews appraisals and evaluations used for commercial real estate lending and provides appraisal and consulting services to all lines of business and transaction-specific professional guidance. Specific responsibilities include, but are not limited to, scoping requests for services, bidding process, award process, managing external suppliers and appraisal review. Additional responsibilities may include client team training; supervisory responsibilities, including management of procurement or review teams; and/or management of external reviewers.

Skills:

  • Critical Thinking
  • Financial Forecasting and Modeling
  • Business Intelligence
  • Financial Analysis
  • Interpret Relevant Laws, Rules, and Regulations
  • Risk Modeling
  • Valuation Ethics and Practice Standards
  • Attention to Detail
  • Prioritization
  • Problem Solving
  • Reporting
  • Vendor Management

Orders and reviews appraisals and evaluations used for commercial real estate lending and provides appraisal and consulting services to all lines of business and transaction-specific professional guidance. Specific responsibilities include, but are not limited to, scoping requests for services, bidding process, award process, managing external suppliers and appraisal review. Additional responsibilities may include client team training; supervisory responsibilities, including management of procurement or review teams; and/or management of external reviewers.

Evaluates valuation requests for policy/regulatory compliance:

  • Develops vendor statements of work for each order
  • Selects prequalified vendors and distributes RFPs
  • Executes award and monitors vendor performance
  • Reviews reports for contract compliance; grades performance
  • Performs quality assurance (detailed) reviews
  • Invoice preprocessing and validation
  • 1st -level business and vendor dispute resolution (e.g. vendor selection, utilization frequency, invoicing, etc.)

Required Skills:

  • Active State-Certified General Real Estate Appraisal Credential
  • 5+ years commercial real estate appraisal experience
  • Intermediate proficiency in the use of the following software applications: Argus and/or Rockport Val, (cash flow software), Microsoft Excel (spreadsheet).
  • Basic proficiency in other department programs including: Microsoft Word (word processing)
  • An in-depth working knowledge of valuation theory and methodology for commercial and residential appraisals
  • Able to write concise technical opinions in language comprehensible to expert and layman alike
  • Able to work independently in a remote setting
  • Commercial appraisal review experience for federally-regulated banking institution or equivalent highly preferred
  • Able to adapt to new technology and changes to recognized valuation methods and techniques

Desired Skills:

  • 2+ years commercial appraisal review experience for federally regulated banking institution or equivalent
  • MAI designation
  • Bachelor’s degree (financial degree or equivalent)
1st shift (United States of America)

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