Solution Engineer Lead jobs at Bank Of America in United States, Chandler

Job Description:

Job Description:

This job is responsible for defining and leading the engineering approach across end-to-end technology stacks. Key responsibilities include leading teams to deliver design solutions, engaging in development environments to identify and improve performance/capacity issues, and ensuring system design solutions comply with enterprise standards. Job expectations include demonstrating technical expertise within domains, decomposing objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Responsibilities:

• Ensures that execution aligns with product strategy by working with product management, product owners, and other stakeholders, contributing to the technology strategy for their technical domain
• Mentors and guides Solution Engineer resources and more junior engineers on performance evaluation and validation methods and tools ensuring system design technology solutions comply with enterprise system design and engineering standards
• Participates in solution-driven discussions, such as various Communities of Practice (COPs), contributes to the design of large or highly complex architectural designs, and finds creative solutions through their knowledge of the domain and operational constraints
• Collaborates with Development and Infrastructure teams to understand technical solutions and provide the performance capabilities required in the application across the technology stacks provided by peer Engineering Leads

Skills:

• Analytical Thinking
• Collaboration
• Innovative Thinking
• Solution Delivery Process
• Solution Design
• Architecture
• Automation
• Influence
• Risk Management
• Technical Strategy Development
• Adaptability
• Application Development
• Business Acumen
• DevOps Practices
• Production Support

This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

Responsibilities:

• Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards
• Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
• Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
• Develops software solutions to address manual and repeatable work or inefficient processes
• Conducts on-site evaluations of third-party products being considered for firm adoption
• Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains

Position Summary :

• Design and implement centralized observability and monitoring/alerting solutions in AWS environment.
• Manage AWS Cloud backup and recovery solutions for critical infrastructure.
• Assist with implementation of AWS Cloud Security policies and guardrails.
• Create and maintain Terraform IaC (Infrastructure as Code) to ensure architectural consistency and security.
• Design and implement best practices for operational excellence, security, reliability, performance, efficiency, and cost optimization for AWS Cloud platform.
• Experience in designing, analyzing, and troubleshooting in AWS environment.
• Ability to design and implement sending data in AWS environment to monitoring tools.
• Operational Process & Routines: Strong adherence to operating controls, risk management, process review and creation, documentation, and collaborative knowledge sharing.
• Inter-personal skills and Communication skills.
• Proven ability to work independently with minimal supervision and as part of a team with direct responsibilities.
• Identify inefficiencies in current and implement improved solutions.
• Assist in planning and implementing capacity and resource expansion to ensure scalability of cloud platform supporting applications.

Required Qualifications:

• 3-5 years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience.
• Hands on implementation experience with Kinesis Firehose, Lambda, Cloudwatch, SQS, SNS, S3 for transporting data and metric.
• IaC Tools. 1+ year experience in Terraform and AWS CloudFormation.
• Code management tool. 1+ year experience in Bitbucket
• CICD tools. 1+ experience Code Pipeline, CircleCI and Jenkins.
• Configuration management tools. 1+ year experience in Ansible, AWS Systems Manager
• Package Repository tools. 1+ year experience with Artifactory and AWS ECR.
• Experience working on Linux-based infrastructure.
• High coding proficiency in High Level Language. Python.
• Cloud Operations and Support.
• Cloud engineering, Operations and DevOps skills.
• Shell Scripting.

Desired Qualifications :

• Knowledge and experience with application monitoring tools (ex. Dynatrace) and log monitoring tools (ex. Splunk)

Skills:

• Analytical Thinking
• Application Development
• Automation
• Production Support
• Risk Management
• Adaptability
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Solution Design
• Architecture
• Collaboration
• Innovative Thinking
• Stakeholder Management
• Technical Strategy Development

Job Description:

Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
• Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
• Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
• Automates manual release activities
• Designs, develops, and maintains automated test suites (integration, regression, performance)

Required Qualifications:

Desired Qualifications:

Skills:

• Application Development
• Automation
• Influence
• Solution Design
• Technical Strategy Development
• Architecture
• Business Acumen
• DevOps Practices
• Result Orientation
• Solution Delivery Process
• Analytical Thinking
• Collaboration
• Data Management
• Risk Management
• Test Engineering

This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

Responsibilities:

• Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards
• Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
• Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
• Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains

Required Qualifications

• 7+ years’ experience and subject matter expertise in areas of concentration: IBM iSeries server requirements, iSeries (power platforms) operating systems, and related support platforms/applications
  • Good troubleshooting & interpersonal relationship skills
  • Results oriented – demonstrate desire to achieve or surpass standards of excellence
  • Passionate about the quality and timely delivery of services
  • Excellent communications skills; written and oral
  • Required Technical Experience/Skills related to critical components of the IBMi(iSeries): HMC, VIO Server, Network, Global Mirror, SAN(Cisco) and IBM Storage
  • 3rd Party products critical to IBMi(iSeries): Robot Suite, MIMIX, MQ, Websphere
  • Understanding of basic network protocols such as TCP/IP, DNS, SSH, HTTP, FTP
  • Strong analytical and problem-solving ability to effectively prioritize and execute tasks
  • Ability to work within an on-call rotation as well as nights and weekends
  • Highly self-motivated and directed with keen attention to details
  • Ability to work both independently and in a collaborative team environment

Desired Qualifications

• Coding capability(CLI, RPG, emerging products)
• Working in large team and organization

Skills:

• Analytical Thinking
• Automation
• Production Support
• Risk Management
• Adaptability
• Business Acumen
• DevOps Practices
• Architecture
• Collaboration
• Innovative Thinking

Job Description:

Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
• Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
• Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
• Automates manual release activities
• Designs, develops, and maintains automated test suites (integration, regression, performance)

Required Qualifications:

Desired Qualifications:

Skills:

• Application Development
• Automation
• Influence
• Solution Design
• Technical Strategy Development
• Architecture
• Business Acumen
• DevOps Practices
• Result Orientation
• Solution Delivery Process
• Analytical Thinking
• Collaboration
• Data Management
• Risk Management
• Test Engineering

Job Description:

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Seeking experiencedProject Manager who is fluent with Agile project management practices. Supports end-to-end infrastructure technology projects by gathering requirements and coordinating the design and build of hardware, including servers, network and storage. Role has matrix execution responsibility across all technology organizations and the line of business, including the LOB Portfolio/Program Manager on the business side responsible for delivering the program/projects. Manages multiple projects or a smaller number of complex projects. Partners with Program and Project Managers and SMEs to create business requirements for technology solutions. Assists with technology estimates and manages low to moderate complexity technology solutions for projects, including a full-scale deployment in a live environment. Manages to timelines, communicates project status and has matrix management responsibility. Builds positive give and take relationships with stakeholders. Uses the right questions and tools to uncover root causes to business challenges, identify opportunities and make recommendations. Former Bank experience a plus. Should be proficient in MS Project, Excel and PowerPoint. Needs to have experience with finances, as well as resource & capital planning / capital tracking.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards

Required Qualifications:

• 7+ years of Project Management Experience
• Fluent in Agile Project Management practices
• Experience leading large scale, complex infrastructure delivery projects (servers, storage, network, etc.)

Desired Qualifications:

• Knowledge of Infrastructure Technology programs and projects
• A passion for technology and banking operations

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

Job Description:

Job Description:

This job is responsible for overseeing the day-to day transaction processing operations function, and ensuring the team executes operations tasks with accuracy, timeliness and quality service. Key responsibilities include employee training, coaching, addressing employee inquiries, escalations, approvals, and team supervision ensuring accurate process execution. Job expectations include maintaining service quality, accuracy and escalating issues to management, as needed.

Responsibilities:

Conducts quality assurance reviews and provides routine supervisory manager approvals

Researches complex operational and client requests, issues, and escalations to identify root cause and assist with remediation efforts and solutions

Reviews processes to ensure effectiveness, and recommending process improvement and risk mitigation opportunities to senior management

Supports risk management and audit processes, including identification of issues, development of mitigation strategies, and exam preparation

Line of Business Job Description and Role Responsibilities:

Possesses and maintains a full understanding of the end-to-end process for the team including but not limited to understanding the client experience, the products, the process flow, the systems, the control points, the risks, and the metric targets. Serves as the first line of support for Account Management Representatives and Operations Analysts with training, answering questions, escalations or obstacles when executing the process. Coaches and supports Account Management Representatives and Operations Analysts as needed to drive team and individual performance goals. Serves and the manager's back up, proxy and partner in creating an inclusive and engaged team. Builds rapport and effective relationships with all team members, manager and all partners needed to resolve issues within the process or gain approval for exceptions. Adapts and helps team members adapt to ever changing products and services Complies with all Bank of America policies.

Required Skills:

• Must have excellent written and verbal communication skills
• Exceptional attention to detail and the ability to hold others accountable without direct supervision.
• Flexibility with ability to handle a variety of tasks and projects independently.
• Ability to handle multiple deliverables for either daily processing and/or expanded strategic initiatives
• Advanced Excel and Microsoft Word skills
• An understanding of technology and the ability to incorporate that understanding into process improvements
• Intellectually curious with a mindset focused on deep understanding of business processes supported​

Skills:

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Written Communications
• Account Management
• Analytical Thinking
• Coaching
• Mentoring
• Research
• Result Orientation