Delivery Lead - Technology jobs at Bank Of America in United States, Chandler

Job Description:

Job Description:

This job is responsible for defining and leading the engineering approach across end-to-end technology stacks. Key responsibilities include leading teams to deliver design solutions, engaging in development environments to identify and improve performance/capacity issues, and ensuring system design solutions comply with enterprise standards. Job expectations include demonstrating technical expertise within domains, decomposing objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Responsibilities:

• Ensures that execution aligns with product strategy by working with product management, product owners, and other stakeholders, contributing to the technology strategy for their technical domain
• Mentors and guides Solution Engineer resources and more junior engineers on performance evaluation and validation methods and tools ensuring system design technology solutions comply with enterprise system design and engineering standards
• Participates in solution-driven discussions, such as various Communities of Practice (COPs), contributes to the design of large or highly complex architectural designs, and finds creative solutions through their knowledge of the domain and operational constraints
• Collaborates with Development and Infrastructure teams to understand technical solutions and provide the performance capabilities required in the application across the technology stacks provided by peer Engineering Leads

Skills:

• Analytical Thinking
• Collaboration
• Innovative Thinking
• Solution Delivery Process
• Solution Design
• Architecture
• Automation
• Influence
• Risk Management
• Technical Strategy Development
• Adaptability
• Application Development
• Business Acumen
• DevOps Practices
• Production Support

Job Description:

Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
• Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
• Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
• Automates manual release activities
• Designs, develops, and maintains automated test suites (integration, regression, performance)

Required Qualifications:

Desired Qualifications:

Skills:

• Application Development
• Automation
• Influence
• Solution Design
• Technical Strategy Development
• Architecture
• Business Acumen
• DevOps Practices
• Result Orientation
• Solution Delivery Process
• Analytical Thinking
• Collaboration
• Data Management
• Risk Management
• Test Engineering

Job Description:

Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
• Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
• Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
• Automates manual release activities
• Designs, develops, and maintains automated test suites (integration, regression, performance)

Required Qualifications:

Desired Qualifications:

Skills:

• Application Development
• Automation
• Influence
• Solution Design
• Technical Strategy Development
• Architecture
• Business Acumen
• DevOps Practices
• Result Orientation
• Solution Delivery Process
• Analytical Thinking
• Collaboration
• Data Management
• Risk Management
• Test Engineering

Job Description:

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Seeking experiencedProject Manager who is fluent with Agile project management practices. Supports end-to-end infrastructure technology projects by gathering requirements and coordinating the design and build of hardware, including servers, network and storage. Role has matrix execution responsibility across all technology organizations and the line of business, including the LOB Portfolio/Program Manager on the business side responsible for delivering the program/projects. Manages multiple projects or a smaller number of complex projects. Partners with Program and Project Managers and SMEs to create business requirements for technology solutions. Assists with technology estimates and manages low to moderate complexity technology solutions for projects, including a full-scale deployment in a live environment. Manages to timelines, communicates project status and has matrix management responsibility. Builds positive give and take relationships with stakeholders. Uses the right questions and tools to uncover root causes to business challenges, identify opportunities and make recommendations. Former Bank experience a plus. Should be proficient in MS Project, Excel and PowerPoint. Needs to have experience with finances, as well as resource & capital planning / capital tracking.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards

Required Qualifications:

• 7+ years of Project Management Experience
• Fluent in Agile Project Management practices
• Experience leading large scale, complex infrastructure delivery projects (servers, storage, network, etc.)

Desired Qualifications:

• Knowledge of Infrastructure Technology programs and projects
• A passion for technology and banking operations

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

Job Description:

Job Description:

This job is responsible for overseeing the day-to day transaction processing operations function, and ensuring the team executes operations tasks with accuracy, timeliness and quality service. Key responsibilities include employee training, coaching, addressing employee inquiries, escalations, approvals, and team supervision ensuring accurate process execution. Job expectations include maintaining service quality, accuracy and escalating issues to management, as needed.

Responsibilities:

Conducts quality assurance reviews and provides routine supervisory manager approvals

Researches complex operational and client requests, issues, and escalations to identify root cause and assist with remediation efforts and solutions

Reviews processes to ensure effectiveness, and recommending process improvement and risk mitigation opportunities to senior management

Supports risk management and audit processes, including identification of issues, development of mitigation strategies, and exam preparation

Line of Business Job Description and Role Responsibilities:

Possesses and maintains a full understanding of the end-to-end process for the team including but not limited to understanding the client experience, the products, the process flow, the systems, the control points, the risks, and the metric targets. Serves as the first line of support for Account Management Representatives and Operations Analysts with training, answering questions, escalations or obstacles when executing the process. Coaches and supports Account Management Representatives and Operations Analysts as needed to drive team and individual performance goals. Serves and the manager's back up, proxy and partner in creating an inclusive and engaged team. Builds rapport and effective relationships with all team members, manager and all partners needed to resolve issues within the process or gain approval for exceptions. Adapts and helps team members adapt to ever changing products and services Complies with all Bank of America policies.

Required Skills:

• Must have excellent written and verbal communication skills
• Exceptional attention to detail and the ability to hold others accountable without direct supervision.
• Flexibility with ability to handle a variety of tasks and projects independently.
• Ability to handle multiple deliverables for either daily processing and/or expanded strategic initiatives
• Advanced Excel and Microsoft Word skills
• An understanding of technology and the ability to incorporate that understanding into process improvements
• Intellectually curious with a mindset focused on deep understanding of business processes supported​

Skills:

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Written Communications
• Account Management
• Analytical Thinking
• Coaching
• Mentoring
• Research
• Result Orientation

• Manages team workflow across various systems and provides process oversight and direction for accurate and timely completion of deliverables
• Provides day-to-day training and coaching to team while addressing employee inquiries and escalations
• Monitors team service levels, volume, performance metric reporting, escalating concerns where appropriate
• Conducts quality assurance reviews and provides routine supervisory manager approvals
• Researches complex operational and client requests, issues, and escalations to identify root cause and assist with remediation efforts and solutions
• Reviews processes to ensure effectiveness, and recommending process improvement and risk mitigation opportunities to senior management
• Supports risk management and audit processes, including identification of issues, development of mitigation strategies, and exam preparation

• Possesses and maintains a full understanding of the end-to-end process for the team including but not limited to understanding the client experience, the products, the process flow, the systems, the control points, the risks, and the metric targets
• Serves as the first line of support for Account Management Representatives and Operations Analysts with training, answering questions, escalations or obstacles when executing the process
• Coaches and supports Account Management Representatives and Operations Analysts as needed to drive team and individual performance goals
• Serves and the manager's back up, proxy and partner in creating an inclusive and engaged team
• Builds rapport and effective relationships with all team members, manager and all partners needed to resolve issues within the process or gain approval for exceptions
• Adapts and helps team members adapt to ever changing products and services
• Complies with all Bank of America policies

• Problem Solving: ability to draw upon past knowledge and experiences to find a solution and define a path of action
• Coaching: ability to support a client or employee in achieving a specific personal or professional goal by providing training, feedback, and guidance
• Decision Making: ability to objectively select an optimal course of action within an acceptable timeframe, applying experience, data and facts
• Drives Engagement: ability to motivate others (live or virtually) to be creative, to overcome challenges and resolve conflict to deliver improved outcomes
• Relationship Building: ability to develop, establish, and maintain ethical connections and long term strategic relationships with individuals throughout the company to assist in achieving work-related goals and business objectives and to enhance decision making in business units throughout an organization
• Prioritization:ability to exercise conscious control of time spent on multiple activities while handling competing priorities and organizing and delegating the work to increase effectiveness, efficiency, and productivity
• Adaptability: ability to change behavior in response to or in anticipation of changes in the work environment
• Proficient with MS Office

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Written Communications
• Account Management
• Analytical Thinking
• Coaching
• Mentoring
• Research
• Result Orientation

Job Description:

Onboarding (OB) work requires in-depth understanding of various DCRS Capabilities and Features to help create solutions to meet Line of Business requirements. With a large landscape of DCRS platforms with various Inbound, Outbound and Delivery channels and its complexity with Legacy and Target state processes, needs understanding capabilities and be able to build design for various integrations and setup.

Job Description:

This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies.

Responsibilities:

• Designs, develops and is accountable for feature delivery

• Applies enterprise standards for solution design, coding and quality

• Ensures solution meets product acceptance criteria with minimal technical debt

• Guides the team on work breakdown and execution

• Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria

• Plays a team lead role (as an individual contributor) and mentors the team

• Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices)

Required Qualifications:

• 5+ years of experience as developer in J2EE technologies and framework like Spring, JDBC, JMS, SOAP/REST API, etc. for integration

• A minimum of Bachelor's Degree required

• Experience in building and deploying Spring Boot micro services in OpenShift Container

• Recent experience in Content Management products like FileNet P8, Documentum.

• Solid experience in Logging, Caching, Transaction Management, Multi-Threading/Concurrency, Performance Tuning, and Monitoring aspects of the applications.

• Solid design documentation skills using UML and integration using J2EE technologies. Understanding and usage of DevOps processes for the build and deployment.

• Excellent analysis and troubleshooting skills

Desired Qualifications:

• Agile Project Process Knowledge.

• A positive attitude, excellent written, and verbal communication skills.

• Ability to develop, review and comment on written technical documentation.

• Process oriented and detailed oriented.

• Ability to work in a team in a fast-paced project environment.

• Willingness to be accountable for meeting all deliverable dates for task assignments.

• Knowledge of banking industry processes.

• Must have a strong ability to work independently with assigned tasks with minimal oversight and consistent deliverables

• Client-facing work experience a plus

• Past experience in working with Agile tracking toolset a plus (i.e. JIRA) – responsible for tracking, reporting and maintaining every aspect of any assigned stories in JIRA, including story point re-assessment and hours estimated vs hours completed

Skills:

• Automation

• Influence

• Result Orientation

• Stakeholder Management

• Technical Strategy Development

• Architecture

• Business Acumen

• Risk Management

• Solution Delivery Process

• Solution Design

• Agile Practices

• Analytical Thinking

• Collaboration

• Data Management

• DevOps Practices