Senior Technology Manager Ficc Macro jobs at Bank Of America in Singapore, Singapore

Job Description:

Job Description:

The Global Financial Crimes Risk Manager is responsible for executing the Global Financial Crimes Program in the Asia Pacific Region.

The Global Financial Crimes Risk Manager will establish and maintain strong relationships with key stakeholders within the Front Line Units (FLUs) and Control Functions (CFs), GFC risk executives and managers, and internal audit using effective influence skills.

Responsibilities:

The Global Financial Crimes Compliance (“GFC”) Manager, assists Global Financial Crimes Compliance executives and managers in any of the following activities in support of the identification, escalation and timely mitigation of compliance risks in alignment with the Compliance Risk Management (“CRM”) Program and the Financial Crimes Global Policy:

• Drive consistent execution of the financial crimes program in the Asia Pacific region, including but not limited to regulatory change, financial crimes policies and procedures management, risk assessments, issue management, monitoring and testing as well as any global or regional driven initiatives and projects
• Review Front-Line Unit escalations on financial crimes inquiries, risks, and concerns and work closely with Money Laundering Reporting Officers to develop risk mitigating controls.
• Develop meaningful management of information, including review and production of Key Risk Indicators and Key Performance Indicators.
• Contributes to risk coverage plans, executes independent risk monitoring, testing, and risk assessments.
• Assists in the identification, aggregation, reporting, and escalation of the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes
• Assists in the review of, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately.

Required Skills:

• At least 12 years’ experience in a similar or related role in a financial institution, legal or consultancy firm or with a regulatory authority.
• Anti-money laundering/financial crimes experience in a financial institution or government position in a Financial Services institution and/or related government entity is strongly desired.
• Excellent written and verbal communication skills and solid influencing capability across all levels of management including very senior management and board levels and with regulators in Asia.
• Can make decisions in a rapidly changing environment.
• Ability to self-identify priorities, deliver to deadline and handle challenging demands and partners.
• Great teammate, willing to interact and discuss issues in a team environment, and take pride in your work.
• Sound risk management skills and an ability to apply discernment, take decisions when required and to raise when necessary.
• A flexible and solution driven perspective, able to solve problems and a determination to seek answers to complex issues.
• The ability to synthesize laws, rules and regulations into practice.

• Manage the APAC Financial Management portfolio (e.g. Forecasting, Profit & Loss Analysis, Cost Allocations) with the aim of achieving desired business goals.
• Partner with HR, Talent Acquisition, Workforce Managers and Hiring Managers to facilitate Talent Management related activities, ensuring the business is staffed adequately to provide sustainable support to operations.
• Support regional communication efforts by preparing Town Hall materials, video messages, formal announcements, senior management reports and engagement pieces as needed to support business objectives and ensure alignment with global standards.
• Collaborate with cross-functional teams and support partners (e.g. Finance, Technology, HR, Compliance) to deliver business priorities and operational objectives.
• Produce management reports (monthly, quarterly, weekly, ad-hoc) such as entity/governance reporting decks and business partner packs.
• Coordinate regional employee engagement activities to strengthen team connectivity and make Bank of America a great place to work.
• General administrative support including occupancy management, preparing meeting minutes, supporting the organization with senior executive visits, offsites, meetings, conferences, and other events.
• 5-8 years of work experience in the financial industry and/or experience in a business support role (e.g. Business/Project Management, Risk & Control).
• Proven leadership in coordination efforts across multi-business unit stakeholders to orchestrate cohesive oversight and process management.
• Excellent written and verbal communication, collaboration and influencing skills, including the ability to communicate complex ideas in a clear and concise manner with stakeholders across all levels.
• Fastidious attention to detail, with the ability to work efficiently and confidently with large amounts of complex data, ensuring accurate, professional, and timely completion of deliverables.
• Organized and possess good time management skills with ability to manage and prioritize competing priorities.
• Ability to maintain a high level of integrity while working with confidential information.
• Advanced MS Office skills, especially Excel and PowerPoint with ability to develop executive ready communications and presentations.
• Advantageous to have skillsets in utilizing automation/data analytics tools (e.g. VBA, Alteryx, Python, Tableau, etc).

Your background

• Bachelor’s Degree in Business Administration, Management, Finance or related field
• Minimum of 5 years experience in a banking environment, preferably experience in business management/COO or support roles
• Strong executor with proven ability to independently manage recurring business management tasks (e.g., headcount tracking, data reporting, governance routines), ad-hoc projects & initiatives
• Systematic and organized, with a structured approach to both execution and thought process; able to manage multiple priorities without losing accuracy or attention to detail
• Hands-on mindset to dive data, processes, issues to uncover root cases and drive actionable solutions
• Proficient in Microsoft Office (Word/Excel/PowerPoint/Visio), experience with reporting/visualization tools (e.g., Tableau, PowerBI, Alteryx) is an advantage
• Excels in both written and verbal communication and can confidently present findings and recommendations
• Skilled in stakeholder engagement; able to navigate matrix organizations, influence outcomes, and build effective partnerships across functions and geographies
• Demonstrated ability to manage confidential and sensitive information with discretion and confidentiality

What you will do

• Manage core business administration routines including headcount tracking, hiring status, maintain organization charts, BCP and workspace management across APAC locations
• Coordinate the employee engagement (EE) program – plan, execute and deliver EE events/activities/initiatives in collaboration with cross-functional partners
• Develop and prepare high-quality presentations and reporting packs for use bythe APAC AML Executive to present at senior leadership forums, while ensuring accuracy and timeliness
• Contribute to initiatives relating to organization efficiency, operating model, capacity planning and strategy
• Support outsourcing governance requirements, including oversight of deliverables, documentation and participation in governance routines
• Execute ad-hoc projects and business initiatives, managing multiple priorities and deliverables
• Comfortable working in an environment of evolving scope and priorities; adaptable, resilient, and solutions-drive
• Build and maintain strong working relationships within a matrixed organization, engaging stakeholders across other lines of business regionally and Global (HQ) to deliver on objectives
• Late evening calls can be expected with HQ team as required

Job Description:

Reporting to the Head of Core Compliance, the incumbent will be responsible for the following activities:

• Support the Head of Core Compliance in the oversight of regulatory change management (RCM) program in APAC

• Monitoring, interpreting and advising the Bank on laws, rules and regulatory changes and developments in Singapore and other TD APAC jurisdictions, especially in areas such as global markets and corporate investment banking, and fund/ asset management.

• Promulgating regulatory change alerts to relevant stakeholders and maintaining the RCM system of applicable regulatory changes

• Key player in engaging stakeholders and assisting with regulatory implementation through the performance of gap assessment, management of timelines and milestones as well as ensuring timely responses to assist the project team with the smooth implementation of regulatory projects.

• Preparing periodic reports relating to recent regulatory changes and trending regulatory matters.

• Support where required, review and implementation of the testing and monitoring programme for the region

• Providing Compliance interpretation based on internal policies and applicable regulation where Core Compliance is the subject matter expert (SME) to stakeholders

• Represent APAC Compliance on assigned global enterprise projects where APAC Core Compliance is a participant or owner

• Prepare reporting governance committees on Core Compliance topics on a monthly and quarterly basis where required

• Maintain an up-to-date Core Compliance program and team procedures.

• Perform Program Effectiveness Assessments for APAC Compliance where required

• Work with the Business on Compliance Risk Assessments and conduct challenge and review where required

• Conduct trainings on applicable Core Compliance topics

• Support Conduct Risk Controls and Reviews Assessments for APAC Compliance

• Support timely oversight and review of Global and Regional Compliance policies and procedures

• Participating in EAP regulatory change meetings, including the preparation of agenda and trackers, co-ordinate meetings, and draft meeting minutes.

• Assist with reviewing, developing and recommending improvements on regulatory compliance policies

Required Qualifications:

• A relevant degree with at least 10 years of compliance experience, specifically in central core compliance, gained from top-tier banks, fund/asset management, or majorconsultancy/accountingfirms (banking knowledge is required).

• Knowledge in global markets, asset management, or corporate/investment banking is desirable.

• Strong understanding of applicable Singaporean and/or regional banking/capital market laws and regulations, with competency in advising on regulatory and conduct matters.

• Experience in monitoring (including surveillance) or testing reviews and employee-related compliance within a financial institution is preferred.

• Demonstrated attention to detail and analytical skills, with the ability to process information across various domains.

• Professional and diplomatic interaction across all levels.

• A proactive self-starter who can quickly learn about the business, identify key issues, and analyze appropriate information.

• Strong organizational and time management skills.

• Effective interpersonal, written, and presentation communication skills.

• Proficient in Microsoft Visio, Excel, Access, Word, PowerPoint, and other reporting tools; tech-savvy.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Responsibilities: Secure Code Review

• Deliver secure code review assessment on programming languages such as Java, C#, PHP, Python, Perl, C/C++ , SQL, >
• Analyze and identify security vulnerabilities in source code using both automated and manual static analysis tools and techniques.
• Train and assist developers in writing secure software and remediating existing vulnerabilities.
• Develop and review custom vulnerability description, business impact and remediation content.
• Develop, research, and recommend open-source tools assisting in secure code review.
• Contribute to development and delivery of secure coding and remediation training.
• Mentor and assist team members in effectively delivering assessments and enhancing skillsets.
• Key Lead in Release Based Testing Process and Td Mitigation Proposal Review Process.
• On Call Position – to approve change requests if needed.

Responsibilities: Pentesting

• Conduct thorough and comprehensive penetration testing on various applications, networks, and infrastructure using both manual and automated techniques.
• Identify vulnerabilities in a web applications, mobile applications, and manual code reviews.
• Document and report findings and provide actionable recommendations to improve security posture.
• Collaborate with other team members and application development teams to assess security risks and assist in remediation and mitigation strategies.
• Research and stay up to date with the latest trends, threats, and vulnerabilities in the cybersecurity industry.
• Communicate effectively with technical and non-technical stakeholders, as well as other team members.

Requirements:

• Proven experience in conducting penetration testing and vulnerability assessments on various systems, networks, and applications.
• Proven experience in Secure Code Review.
• Expertise in using a range of penetration testing tools and techniques, including Burp Suite, Metasploit, and Nmap.
• Solid understanding of web applications, mobile applications, and databases.
• Experience in detecting, analysing and providing recommendation guidance on security vulnerabilities in at least two of the following languages: Java, C#, PHP, Python, Perl, C/C++ , SQL, >
• Hands-on experience conducting security focused static analysis using commercial SAST tools such as Checkmarx, Appscan Source, Veracode, Coverity, Fortify and SonarQube.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work both independently and as part of a team.
• Relevant industry certifications such as OSCP a plus.

Experience and Education:

• University degree
• Information security certification / accreditation an asset
• 5+ years of relevant experience
• 3+ years of experience in application security including secure code review, web application penetration testing or threat modelling.
• Detailed understanding of the OWASP Top 10 and CWE Top 25 issues with focus on ability to identify and remediate vulnerability in source code.
• Ability to explain risk and business impact of security vulnerabilities in source code to variety of audience.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

The Manager, Stock Lending Operations, will be responsible for the building up of operational functions of stock lending settlements for Asia markets.

This role will require a deep understanding of both Stock Lending and Asian equity markets operations processes.

Key responsibilities

• Understand front to back systems workflows of systems and settlements construct, primarily in SBL and International Prime businesses.
• Develop, implement, and maintain operational processes, policies and procedures to ensure the efficient and compliant execution of stock loan, securities lending and its life cycle operational processes.
• Identify operational risks and efficient framework for settlements in stock loan settlements in Asia markets.
• Lead the day to day operations of the business, including trade processing, settlement, corporate actions and custodian interaction.
• Stay abreast of regulatory developments to ensure business is compliant.
• Oversee and participate in maintenance and implementation of operational technology systems and platforms.
• Identify and create internal processes to meet front office requirements.
• Monitor service and control standards against, overall business / department objectives, markets standards.

Job Requirements

• Good understanding of required operational procedures to support front office in Equity stock loan and relevant product lifecycle.
• Strong interpersonal communication verbal and written skills. Comfortable working with Front Office and colleagues based remotely.
• At least 8 years of experience in the stock loan settlements area in Asia markets.
• Sound knowledge of lifecycle event and exception management.
• Ability to execute on more complex and / or non-standard requests.
• Self-motivated individual and driven
• Passionate about taking proactive initiative and leadership to raise the bar
• Drive new projects and initiatives.
• Strong knowledge of Risk and Control methodology
• Leading teams and managing performance reviews is of an advantage.
• Working knowledge of macros is an asset.
• Ability to work independently and lead ideas and changes.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

JobDescription:

• This role should be viewed as a functional extension of the NOC & L2 management roles in Toronto, with an objective to provide Network Manager coverage during non-working hours at Toronto. At the same time, it is as technical as a L3 level senior SME.
• Duties have a functional mix of 80% Technical + 20% Strong Managerial deliverables. Therefore, possessing these skills are a must, with past experience of having managed and coached a team of at least 5 direct reports in conjunction with advanced industry technicalcertifications/qualificationsand deep technical skills that are wide and deep across multiple network domains and platforms.
• The right candidate should possess deep technical skills as the role is a hands-on keyboard requiring deep domain and SME knowledge across many key platforms and technologies covered more specifically later in this document.
• At the same time strong managerial skills are required to help coach, guide and be a people manager across NOC Toronto, L2 Toronto as well as a SGP resources across NOC and L2 teams.
• The incumbent in this role would help provide a seamless coverage of managerial and technical leadership across all network operations teams during the hours of operation.
• Manage Singapore coverage across the team to cover from 7am EST to 7pm EST by helping stagger start and end times at SGP across weekdays and weekends, ensuring the right level of staffing is always available at SGP.

Key Job responsibilities:

• Strong leadership skills in troubleshooting complex incidents in a time sensitive manner and articulate technical issues concisely and succinctly to senior management.
• Effectively take on work from the Toronto team, assign and deliver as needed, pick up work and prioritize work as it comes in, deliver a handover back to Toronto at end of day. Ensure SGP team follows this process as well.
• Manage local team workloads and ensure new work is assigned and taken on from OSG, Network, P&C queues as well as contribute strongly towards strategic deliverables for the overall team.
• Experience in using Automation as well as advanced network management tooling to help resolve incidents quickly and efficiently.
• Be dependable, innovative, accountable, passionate, transparent, and collaborative.
• Strong knowledge of networking technologies and platforms including Cloud technologies, SD-WAN, Wired and Wireless technologies, Firewalls, Load Balancers, Wireshark and advanced network packet capture/analysis abilities, Routing and Switching, ACI, NGNI, QoS, VoIP, Optical, Monitoring Tools, DHCP, DNS and CDN(content delivery), etc.
• To quickly identify the problem and propose a solution to remediate issues within our prescribed MTRS while working collaboratively with established Incident and Change management processes.
• Lead the small team in SGP and its deliverables. Coach and to fulfil workday requirements relating to the team.
• When on duty, to manage day to day deliverables during the shift providing directions for the other analysts. The primary accountability of this position is to ensure that all work deliverables during the shift are efficiently managed with strong delivery and prompt escalations. When not on duty to coach the others to take on this accountability for that day
• Preparing shift schedule and manage vacation schedules for the small SGP team.
• Provide strong technical leadership while ensuring that processes and procedures are followed properly by the team that they are leading. This includes ensuring proper use of automation, following proper remediation procedures, high quality ticket and vendor issue updates, handover documentation, etc.
• Prepare and manage team productivity and metrics.
• Provide constructive coaching and develop team members, providing effective feedback and recognition when needed. Handling Performance conversations and reviews with Team members

Overview of mandatory requirements

• This role requires a combination of strong managerial skills as well as deep network platform and domain technical skills. Provide managerial guidance to manage a team of professionals in the network operations area.
• The role will have 80% technical duties and 20% managerial deliverables.
• It may require a flexible start and end time but keeping within the total hours of a normal workday at SGP. This means an early start and an early end on certain days while it may relate to a later start and a later end time on others. The reason is to have the available SGP resources provide coverage from 7 am to 7 pm local SGP time – weekdays as well as on weekends.
• The right candidate will possess strong and demonstrable experience as well as qualifications relating to technical skills and managerial abilities.

Experience

• At least 5+ years of relevant Wireless technologies experience (e.g., Aruba, Airwave, RF survey tools, ClearPass, Wireless authentication)
• Minimum 10+ years of solid hands-on network technical experience in Routing/Switching technology, Firewalls, Load Balancing, trace analysis/protocols.
• Experience supporting a large and complex network environment.
• Experience in exploring and implementing automation for Proactive monitoring and reducing incident resolution time.
• Flexible with on call & rotation and shift timing
• Adequate knowledge and experience to support platforms like Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, DHCP, DNS, Monitoring Tools, CDN, etc.

Fulfil Shared Accountabilities

• Support shift turnover process effectively.
• Create Sop's / Mop's and how-to docs for better support and training of new and junior team members. Also, peer review such documentation created by other team members and provide suggestions for improvement.
• Ensure existing Automation tools are utilized by the team to the max.
• Explore new automation opportunities for any repeated tasks to reduce human touch.
• Explore opportunities to enhance existing Automation tools.
• Report on any challenges with internal processes, gaps, or any challenges with vendors and telcos.
• Report on any new influx of repeated alerts/incidents to identify opportunities related to alert modification, etc. to reduce noise.
• Identify and report on gaps for process optimization.
• Proficient with Microsoft Office Suite of products(Word/Excel/PowerPoint/Outlook).
• Effective ticket queue management and prioritization.
• Assess impact and potential impact/risk and report to Sr management very promptly in a business language when significant issues occur.
• Manage escalations with internal TD teams and 3rd party vendors.
• Manage chronic, repeat, and aging incidents with proper internal/external escalations.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.