Officer/ Avp Operations Analyst Global Credit Organization - Leasingons jobs at Bank Of America in Singapore, Singapore

Job Description:

Job Description:

The Global Financial Crimes Risk Manager is responsible for executing the Global Financial Crimes Program in the Asia Pacific Region.

The Global Financial Crimes Risk Manager will establish and maintain strong relationships with key stakeholders within the Front Line Units (FLUs) and Control Functions (CFs), GFC risk executives and managers, and internal audit using effective influence skills.

Responsibilities:

The Global Financial Crimes Compliance (“GFC”) Manager, assists Global Financial Crimes Compliance executives and managers in any of the following activities in support of the identification, escalation and timely mitigation of compliance risks in alignment with the Compliance Risk Management (“CRM”) Program and the Financial Crimes Global Policy:

• Drive consistent execution of the financial crimes program in the Asia Pacific region, including but not limited to regulatory change, financial crimes policies and procedures management, risk assessments, issue management, monitoring and testing as well as any global or regional driven initiatives and projects
• Review Front-Line Unit escalations on financial crimes inquiries, risks, and concerns and work closely with Money Laundering Reporting Officers to develop risk mitigating controls.
• Develop meaningful management of information, including review and production of Key Risk Indicators and Key Performance Indicators.
• Contributes to risk coverage plans, executes independent risk monitoring, testing, and risk assessments.
• Assists in the identification, aggregation, reporting, and escalation of the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes
• Assists in the review of, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately.

Required Skills:

• At least 12 years’ experience in a similar or related role in a financial institution, legal or consultancy firm or with a regulatory authority.
• Anti-money laundering/financial crimes experience in a financial institution or government position in a Financial Services institution and/or related government entity is strongly desired.
• Excellent written and verbal communication skills and solid influencing capability across all levels of management including very senior management and board levels and with regulators in Asia.
• Can make decisions in a rapidly changing environment.
• Ability to self-identify priorities, deliver to deadline and handle challenging demands and partners.
• Great teammate, willing to interact and discuss issues in a team environment, and take pride in your work.
• Sound risk management skills and an ability to apply discernment, take decisions when required and to raise when necessary.
• A flexible and solution driven perspective, able to solve problems and a determination to seek answers to complex issues.
• The ability to synthesize laws, rules and regulations into practice.

Job Description:

Job Description:
An opportunity has opened up to support Global Market Operations within the APAC Funding & Cash Management team. The position will require you to work closely with treasury dealers,prime brokerage partnersand other internal departments to manage day-to-day requirements. These include meeting daily cash cut-offs for payments, trade settlements andinvestigating treasury and prime brokerage cash issuesResponsibilities:
• Process payments for the Prime Brokerage business and funding in an accurate and timely manner

• Confirm and settle treasury FX and trades

• Investigate and follow up on cash enquiries for the Prime Brokerage and the cashiering businesses

• Support treasury on desk and stakeholders on various queries and projects relating to funding and payments
• Any other ad hoc duties/projects as required and assigned
• A Bachelor's degree or equivalent with at least 1-3 years in relevant experience
• Proactive, confident and detail focused. Ability to coordinate with Treasury and Operational teams independently.
• Excellent communications skills.
• Ability to work under pressure in a team environment and demonstrate experience meeting multiple daily cut-off's.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
• Strong team player able to work well independently and collaboratively with peers and stakeholders.
• Meticulous attention to detail.
• Strong analytical skills

Other Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

• Manage the APAC Financial Management portfolio (e.g. Forecasting, Profit & Loss Analysis, Cost Allocations) with the aim of achieving desired business goals.
• Partner with HR, Talent Acquisition, Workforce Managers and Hiring Managers to facilitate Talent Management related activities, ensuring the business is staffed adequately to provide sustainable support to operations.
• Support regional communication efforts by preparing Town Hall materials, video messages, formal announcements, senior management reports and engagement pieces as needed to support business objectives and ensure alignment with global standards.
• Collaborate with cross-functional teams and support partners (e.g. Finance, Technology, HR, Compliance) to deliver business priorities and operational objectives.
• Produce management reports (monthly, quarterly, weekly, ad-hoc) such as entity/governance reporting decks and business partner packs.
• Coordinate regional employee engagement activities to strengthen team connectivity and make Bank of America a great place to work.
• General administrative support including occupancy management, preparing meeting minutes, supporting the organization with senior executive visits, offsites, meetings, conferences, and other events.
• 5-8 years of work experience in the financial industry and/or experience in a business support role (e.g. Business/Project Management, Risk & Control).
• Proven leadership in coordination efforts across multi-business unit stakeholders to orchestrate cohesive oversight and process management.
• Excellent written and verbal communication, collaboration and influencing skills, including the ability to communicate complex ideas in a clear and concise manner with stakeholders across all levels.
• Fastidious attention to detail, with the ability to work efficiently and confidently with large amounts of complex data, ensuring accurate, professional, and timely completion of deliverables.
• Organized and possess good time management skills with ability to manage and prioritize competing priorities.
• Ability to maintain a high level of integrity while working with confidential information.
• Advanced MS Office skills, especially Excel and PowerPoint with ability to develop executive ready communications and presentations.
• Advantageous to have skillsets in utilizing automation/data analytics tools (e.g. VBA, Alteryx, Python, Tableau, etc).

Your background

• Relevant Client Servicing concentrating on delivery of treasury and cash management solutions for Financial Institutional (FI) / Non-Bank FIs.
• Good understanding of standard Treasury and Cash Management offerings.
• Good knowledge of all bank systems, products and web-based electronic banking platforms.
• Good application software skills: Words, Excel and Powerpoint
• Excellent presentations, communication, time management, problem solving, interpersonal and team work skills.
• Good command of spoken and written Vietnamese.
• Good command of spoken English and Mandarin.
• Possess a passion and urgency to serve our clients and operate as a client advocate.
• Ability to manage multiple requests simultaneously that contain a variety of complexity and resolution periods.
• Track record gained through operational experience within the payment, trade, or treasury environment.
• Excellent rapport with client contacts at all levels and with internal partners at all levels.
• A proactive learner and self-starter seeking continuous improvement in all job-related aspects.
• Possess a professional and positive attitude.
• Able to work under pressure and challenges.
• Demonstrated experience with continuous improvement and process efficiency methodologies.

What you can expect

As a Client Service Advisor, you will have the opportunity to work with our FI / NBFI clients. You will help to service, advise, support and manage portfolio of Banks and Non-Banking Financial Institutions by providing professional, courteous and high quality customer service in all aspects of domestic, international and cash management services. This role offers a high level of visibility as you will work in conjunction with a number of other internal teams to provide seamless delivery to, and build relationships with a variety of client stakeholders.

What you will do

• Work closely with various internal partners to deliver exceptional and proactive service to clients worldwide.
• Act as primary point for clients. Manage, log and investigate the day-to-day servicing of enquiries, requests and complaints and escalate as appropriate.
• Provide consistent service and keep clients informed on status of all outstanding enquiries.
• Liaise with local / regional operations at all levels for timely and accurate resolution of queries.
• Provide sales support to ensure delivery of Quality & Proactive services to clients.
• Meet clients with Sales for business needs.
• Conduct period service and scorecard review with clients
• Working independently with strong organizational skills to overcome challenges with requests and ensures our client’s needs are satisfied.
• Actively join in, support & implement local or regional projects as assigned by the Client Services Manager.
• Undertake regulatory remediation and ensure closures within designated timelines.
• Ensure full compliance of all applicable laws, regulations, credit, KYC, AML, internal policies and procedures and exercise due diligence.
• Perform all duties as assigned by the Client Services Manager.

Job Description

• Provide consistently stellar operational support for derivative/swaps/cash products.
• Support the Sales and Trading Desks by investigating, resolving issues and enquiries related to bookings, breaks etc.
• Utilize critical thinking/problem solving skills to provide timely resolutions to client issues and breaks.
• Work closely with wide range of stakeholders both within operations and outside of operations such as compliance, credit, business.
• Exhibit proactivity to improve process and enhance controls to mitigate operational risk to the firm.
• Strong individual contributor but must be an active team player to achieve collective goals.
• Manage ad-hoc projects and liaise with both internal/external counterparts in different regions• Ability to work in a pressurized, high volume, deadline-driven environment while maintaining operational excellence.
• Control focused with a good understanding of risk, P&L and the impact of errors.
• Able to initiate solutions, take ownership and drive issue remediation.
• Excellent communication skills at all levels
• Able to envisage front-to-back flows with emphasis on ascertaining financial/regulatory impact
• Knowledge of financial markets with solid experience in Trade Support in a similar Investment Bank.
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Degree qualification is essential
• Essential Experience/Technical Knowledge:
• Proficiency in MS Product Suite i.e. Excel, Word etc
• Knowledge on APAC equity markets and products preferable
• Bloomberg, Reuters and some corporate action background preferable
• VBA & SQL programming skills preferable

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

This role requires candidate to come with aptitude for problem solving, attention to detail, a risk and control mindset, good communication skill and is able to build good working relationship with various internal and external stakeholders.

• Processing of instruction for Corporate Action events in an accurate, timely and consistent manner, in accordance with departmental procedures and to the agreed service level.
• Managing internal and external stakeholders on Corporate Action issues
• Adhering to documented procedures, control guidelines and compliance framework
• Attending to reconciliation breaks in accounts on a daily basis
• Ensuring that all queries are attended to and investigated promptly
• Supporting change by assisting in devising and implementing improved processes
• Participating in project initiatives and taking up ad hoc tasks as required
• Managing operational risk associated within the processes
• Tertiary education with a good academic track record
• At least 2 years of experience in Corporate Actions
• Strong knowledge of Corporate/Investment Banking within the Prime Brokerage space is preferred
o Prime brokerage are services that banks offer to financial institutions to hedge funds and similar clients – e.g. processing of Corporate actions – ranges from cash management, securities lending (loaning shares of stock, commodities) and etc.
• Ability to work in a fast paced environment
• Ability to prioritize heavy workloads and work efficiently in dynamic environment to meet deadlines
• An independent and proactive worker with strong communication skills

Key Responsibilities:

• Ability to read & understand a Credit Approval Memorandum
• Responsible for compiling & reviewing documentation prior to Loans/ Lease deals being funded.
• Maintain responsibility for accuracy of documentation.
• Loading transactions to Leasing / Loan applications
• Processing payments to external agents/vendors/ borrowers
• Position will work with Credit, Legal, Finance and Marketing personnel within the region to understand requirements and ensure transactions and processes meet required policy standards.
• Responsible for maintenance of records
• Manage and maintain records of Security Interests filing and discharge.
• Responsible for monthly reporting functions and assist in Audits.

(must have skills to be minimally qualified):

• Graduate in a recognized university.
• At least 2 years’ experience in maintaining accuracy of loan / lease documentation with limited supervision.
• Ability to review and understand credit approval reports.
• Customer service oriented, proficient level of Problem-solving skill.
• Clear, articulate oral and written communication skills.
• Strong computer skills (Excel, Word,), highly organized, work well in a Team environment.