Vice President/ Director Credit Risk Manager-corp/comm jobs at Bank Of America in Indonesia, Jakarta Special Capital Region

Responsible and accountable for overall risk management of Indonesia operations of BANA Jakarta as the Country Risk Manager including having accountability for credit risk portfolio and Country risk governance. Oversees governance and strategy for risk management. The selected candidate will work in Asia Credit Risk and Asia CRO team covering Indonesia country as part of their responsibilities.

Responsibilities:

• Proactively manage/ monitor Corporate and Financial Institutions portfolio to ensure portfolio stability and corrective credit actions taken. Communicate / escalate key issues on Indonesia Corporate and Financial Institutions portfolio, advise / recommend / approve credit actions on an ongoing basis.

• Engage and work closely with Enterprise Credit in monitoring the portfolio and challenge (wherever appropriate) to provide an effective second line of defense. Review credit booked in BANA Jakarta as proposed by Enterprise Credit Officer, and make recommendations / provide final approval. Communicate / escalate key issues on Indonesia FI & Corporate portfolios, advise / recommend credit actions to bank’s senior risk officers on an ongoing basis

• Establishing specific local credit underwriting policies, as necessary. Review and approve any amendment in credit risk management practices and risk limits of the branch together with BANA Jakarta’s Local Management Team.

• Leading and participating in BANA Jakarta Local Management Team, Indonesia Integrated Governance Committee meetings and other governance routines as required. Ensure regulatory reporting on risk management is timely, accurate and complete.

• Monitoring (as applicable) of the risk position relative to the risk limit for early risk detection and warning, alongside the likelihood of violation against the risk limit.

• Coordination with local / regional support groups (ops, treasury, finance middle / back offices, credit admin etc) as necessary, as part of the risk management process.

• Interface with central bank / financial market regulators as bank’s local country risk officer; communicate with internal compliance function to help the Bank complies with local banking regulations; provide input on local regulatory reports.

• Regular discussion with other Risk functions to ensure coverage of risk issues within Indonesia and escalate (as appropriate) to relevant Local Management Committees and SE Asia Country Risk Manager to discuss outstanding regulatory / country risk issues.

• Manage Risk governance and work with the CEO Jakarta to ensure risk issues are escalated in a timely manner and actions taken appropriately working along with the management team.

• Prepare, review and approve risk reports required as part of the risk monitoring and governance process.

• Oversee the Front Line Units’ credit risk management processes in accordance with local regulators’ as well as the Bank’s and the Branch’s requirements. Cooperate with the Front Line Units in full identification and monitoring incurred risks, as well as screening and recommending new / existing client exposures, consistent with the Bank and BANA Jakarta’s risk policies.

• Work with BANA Jakarta’s Finance team to review and finalize debt classifications based on local regulations.

• Interface with internal, and external Audit teams with respect to Risk matters

Required Skills:

• Minimum 7-10 years of experience with relevant background. Eligible candidate to have prior experience (with preferably a US / European bank) in managing / underwriting and approving Corporate / FI credit risk

• Knowledge of the Indonesian regulatory environment is a preference

• Satisfactory working knowledge of accounting, and banking products such as Treasury Management, Derivatives, Swaps, Trade Finance, Loan products.

• Strong Oral and written communication skills. Fluent in speaking, reading and writing English and Bahasa.

• Good analytical and interpersonal skills with an ability to work independently

Job Description:

Job Description:

In this role, you will manage a portfolio of FI and Corp Clients, serving as their primary point of contact to ensure exceptional service delivery and timely issue resolution. You will collaborate closely with internal partners across Operations, Compliance, Product, Sales and Relationships Management to address client needs and enhance service quality. You can expect to contribute to process improvement initiatives, uphold governance and risk standards and gain exposure to senior stakeholders through client discussions and service review. This position offers the opportunity to lead by example, mentor junior team members, and play a vital role in strengthening the Bank’s client relationship and service excellence culture.

Responsibilities:

• Provides day-to-day account servicing, resolution and operational requests for accounts and clients.
• Identifies, resolves and discovers root causes through research and analysis to provide solutions in a timely manner with error free quality.
• Responsible for account management (based on client requests received) including handling escalations of more complex issues by managing the coordination of workflow to business partners and ensuring timely resolution.
• Utilizes expertise to drive results within the established framework of defined processes to resolve complex requests.
• Understands the end-to-end process for sales, service and fulfillment.
• Interacts continuously and deepens relationships with internal business partners as well as clients to further enhance client delight.
• May have in person client engagement and presentation responsibilities.
• Provides statistical analysis and initiates projects and processes to improve efficiency

Key Objectives

• To ensure delivery of high-quality and timely services to clients in accordance with established standards and service level agreements (SLAs).
• To build and maintain strong client relationships through proactive communication and issue resolution.
• To act as the primary point of contact for clients, coordination with internal stakeholders to ensure seamless service delivery.
• To identify opportunities for process improvement and contribute to enhancing the client experience.
• To support the implementation of client onboarding, maintenance, and reporting processes efficiently and accurately.

Skills:

• Minimum 8 years of relevant experience in client service within banking industry.
• Strong background in handling Financial Institution (FI) clients; exposure to Corporate Banking clients is also acceptable.
• Proven track record in managing end-to-end client servicing processes, including account maintenance, onboarding and issue resolution.
• Experience in coordinating with internal stakeholders such as Operations, Compliance, Sales and Product teams to ensure timely and effectively client support.
• Excellent understanding of banking product and services.
• Strong client management and communication skills, with ability to engage senior stakeholders internally and externally.
• High attention to detail, strong analytical mindset and ability to work under pressure in a fast-paced environment.
• Proficient in written and spoken English.
• Demonstrated leadership, with ability to guide junior team members and ensure adherence to service standards.
• Client-centric, proactive, and solutions-oriented.
• Collaborative, adaptable, and able to navigate complex organizational structure.
• Absolute team player and evidence of character consistent with Bank of America’s core values.

Responsibilities:

Primary responsibility is to actively manage the credit aspects for the portfolio of multi-national companies including:

• Manage the acknowledgement process of incoming credit relationships for the portfolio of multi-national companies.
• Spreading of financial statements.
• Preparation of credit and financial analysis of borrowers and obtain local approvals.
• Preparation, review & negotiation of credit documents and loan agreements.
• Perform ongoing portfolio monitoring and identify, escalate & manage emerging risks in the portfolio of clients.
• Ensure portfolio of clients is compliant with internal policy and procedures as well as regulatory requirements.
• Prepare and participate ininternal/external/regulatoryaudits, reporting, surveys, and examinations.
• Participate in projects/initiatives to streamline and improve processes.
  

Qualifications:

• Has a good command of English and Bahasa Indonesia.
• Able to interpret and analyze financial statements.
• Basic understanding of banking products.
• Strong written and verbal communication skills and ability to build relationships with internal and external stakeholders.
• Has an analytical mind and takes a proactive attitude towards problem solving.
• Excellent time management skills and the ability to work effectively under pressure.
• Bachelor’s Degree in Accounting/Finance