Info Security Incident Management Specialist B jobs at Bank Of America in India, Mumbai

Responsibilities*

As a Member in Security Event Management QA, the individual will be focused in the following areas:

• Timeliness, meets established SLA
• Completeness, accomplishes all steps of the SOC
• Correctness, properly achieves desired end state of the
• Continual Improvement

Requirements*

Education* -B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization)

Certifications, If Any* -CEH, Security+, CCNA or any equivalent

5 - 9 years

Foundational Skills*

• Experience in Information Security
• Experience in Cyber Security SOC all work types, at least 3-year exposure to same
• Experience in incident handling
• Experience in identifying threats and applying security controls to detect those users
• Experience and ability to quickly use open source tools to gather information on a domain or subject Self-motivated individual willing to learn new skills and accomplish goals within a short timeframe
• Good understanding of Security Event Management tools, techniques and processes
• Ability to leverage technical skills to correlate data to streamline analysis process
• Familiarity with and basic understanding of networking systems, firewalls, simple DNS & DHCP, security vulnerabilities, exploits, attacks and malware
• Ability to relate technical issues to non-technical associates / business owners understanding of vulnerabilities, exploitation, tools and techniques especially ArcSight (SIEM tool)
• Communication skills
• Microsoft Office applications

Desired Skills*

• Knowledge of SIEM, GRC tools
• Experience in Cloud SOC (Azure, AWS, Google Cloud)
• Experience working in MS Purview
• DLP knowledge preferred. Experience detecting Insider Threats and placing controls within an organization to protect against these threats
• Network / Systems / Information Security Administration knowledge

Work Timings* -11:30 to 20:30 IST (weekdays)

Mumbai

Job Description

Build FinTech solutions for banking, trading, and finance across all segments of the global market. These include award winning web & mobile applications, data science and analytics, complex event processing, cloud solutions, low latency applications, and responsive experiences.

• Work with global development teams and business partners across USA, UK, Europe and Asia Pacific Capture and translate business / functional requirements for banking, trading, markets
• Good at problem solving and quantitative skills
• Design and architect solutions based on requirements or based on your innovative ideas
• Develop software in agile and iterative cycles using continuous improvement tools and techniques
• Test software using test driven development and embedded QA teams
• Identify, escalate, and resolve incidents and issues
• Participate in innovation programs, developer forums, Hackathons
• Good written and verbal communications skills with good positive attitude

Change enabler in an organizational context by defining needs and recommending solutions that delivers value to clients.

• Good at problem solving and quantitative skills
• Work closely with the business to capture requirements
• Analyze business and functional requirements provided from the business
• Document functional and operational impacts to associates and customers
• Assist in completion and documentation of designs (functional and technical)
• Provide expert knowledge on assigned application(s), functionality and associate/customer processes
• Develop expert knowledge on business processes, rules, and regulations
• Document the interaction of data, functions and business processes for selected functionality
• Prepare analysis schedule
• Conduct the feasibility study of the current system
• Track issues / reporting
• Good written and verbal communications skills with good positive attitude

Specialist in discovering the unexpected & bring confidence in software

• Good at problem solving and quantitative skills
• Verify that the application meets all functional business requirements
• Ensure that all component changes are tested against areas impacted and that solutions work from an integration/operations perspective
• Include the scope, test cycles, risks, regression testing approach, environment requirements, data requirements, metrics, and work plan
• Develop test conditions and build test scripts based on functional design specifications and the test approach
• Confirm the architectural stability of the system with a focus on functional, load testing,fail-over/recoverabilityand operational testing. In some systems will also monitor, measure, and optimize individual and combined hardware and/or software components for optimal performance
• Perform unit testing and component integration testing
• Design and Develop Technical Test Approach, Load Tests, Fail-over and Recoverability Tests and Operational Tests
• Document and execute Test Scripts & report the execution progress
• Identify & escalate stoppers / concerns /issues to the project management team early.
• Ability to work as a team player in an agile way of working.
• Serve as a quality gatekeeper for the application releases.

Infrastructure & Environment control specialists supporting all streams

• Support the efforts of development teams through development and testing environment creation, hardware and software configuration, build and migration coordination and technical support
• Handle escalated production support issues
• Configure software for supporting specific developer applications
• Coordinate the migration of configuration changes across environments
• Migrate code from component integration test to systems integration test
• Install and configure server applications
• Track issues
• Good written and verbal communications skills with good positive attitude

Front face of IT department and an all-rounder in support

• Provide application support to the production environment
• Maintain detailed support processes and operations framework to make sure the application availability
• 24/7 Production control to ensure applications are available and running at peak efficiency
• All aspects required to process batch production within application services
• Proactively monitor application availability, performance, response time, exceptions, faults and failures using a range of proprietary as well as third party monitoring tools
• Provide usage trend analysis and status reports
• Be part of incident Triages, provide relevant information and proper communication to stakeholders
• Good written and verbal communications skills with good positive attitude

Front face for Cyber Security events, incidents and an all-rounder in technical & operational support

• Regular analysis of Cyber Security information
• Replying to general Cyber Security queries
• Assist in Cyber Security investigation
• Supporting Identity and Access Management
• Identify vulnerability in Cyber Security which requires remediation
• Recording and responding to Cyber Security events and incidents in timely fashion
• Review, monitor and maintain Cyber Security controls and their implementation
• Auditing of systems, services and processes against policy, best practice and standards in a methodical and clearly documented fashion

Responsible for defining, documenting, and publicizing strategic roadmap for various cyber security technology stacks for Bank of America

• Contributing to the development of innovative software capabilities to secure Bank products using DevSecOps pipelines and automation
• Participating in rapid prototyping and product security software research and development projects
• Innovating new software-based capabilities to secure software containers from internal and external cyber-attacks by being able to detect, respond, and recover without human intervention or mission degradation
• Participating in the development of algorithms, interfaces and designs for cyber-secure and resilient software systems
• Performing collaborative design & development with other engineers and suppliers
• Joining a team performing cyber risk assessments and developing risk mitigation plans
• Performing analysis of systems and components for risks, vulnerabilities, and threats
• Supporting incident response and mitigation
• Monitor networks for security breaches and investigate a violation when one occurs
• Develop security standards and best practices
• Assist with maintaining a strong cybersecurity posture
• Assist in developing new policies, design processes, and procedures, and develop technical designs to secure the development environment and trainer systems
• Assess system vulnerabilities, implement risk mitigation strategies, and validate secure systems, and test security products and systems to detect security weakness

Process Overview

Team ensures software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Job expectations include an awareness of development and testing practices in the industry.

Job Description

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Job expectations include an awareness of development and testing practices in the industry.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements.
• Utilizes multiple architectural components (across data, application, business) in design and development of client requirements.
• Performs Continuous Integration and Continuous Development (CI-CD) activities.
• Contributes to story refinement and definition of requirements.
• Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle.

Education:

• B.E./ B. Tech

Experience Range

• 6-8+ years

Foundational Skills:

• Application Development
• Should be proficient in Java, preferable Java 8 or above.
• Should have hands on experience on Spring Framework and Spring boot.
• Should have good working knowledge on SQL queries (Oracle and Hadoop platform).
• Automation
• Collaboration
• DevOps Practices
• Solution Design
• Agile Practices
• Architecture
• Result Orientation
• Problem Solving

Desired Skills:

• Good communications skills.
• Experience working on Autosys and Linux is an advantage.
• Knowledge on Ansible and Jenkins is also preferable.
• Having some experience on L2 prod support is also preferable.
• Good Team player.

Work Timings: 11:30 AM – 8:30 PM

:MUM

Work Location : Mumbai

Job Description

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Job expectations include an awareness of development and testing practices in the industry.

Responsibilities:

• Role is responsible for polyglot developer
• Strong programming skills in a recognized object-oriented programming language; examples include, but are not limited to Python, Java, Scala, C++ and Haskell.
• Familiarity in Unix/Linux development environments & tools including scripting & process management.
• Interpretation of business requirements into design solutions.
• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Utilizes multiple architectural components (across data, application, business) in design and development of client requirements
• Performs Continuous Integration and Continuous Development (CI-CD) activities
• Contributes to story refinement and definition of requirements
• Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle
• Contributes to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas.

Education:

• B.E./ B. Tech

Experience Range

• 4-6+ years

Foundational Skills:

• Application Development
• Strong programming skills not limited to Python, Java, Scala.
• Familiarity in Unix/Linux development
• Automation
• Collaboration
• DevOps Practices
• Strong knowledge on SDLC of an application
• Solution Design
• Knowledge of Agile Development Methodology
• Strong analytical skills
• Agile Practices
• Architecture
• Result Orientation
• Solution Delivery Process
• User Experience Design
• Analytical Thinking
• Data Management
• Risk Management
• Technical Strategy Development
• Test Engineering

Desired Skills

• Good communication skills and a team player.
• Ability to work independently and learn on the fly
• Good listening and Clear Communication skills
• Collaboration and building contacts with various stakeholders.
• A proactive approach to problem solving and think innovatively.
• Banking knowledge would be a big advantage.

Work Timings: 10:30 AM – 7:30 PM

:Mumbai

Responsibilities

• Prepare test cases for the requirement/story per the defined acceptance criteria and compliance requirements
• Contributes to story refinement/defining requirements
• Participates and guides team in estimating work necessary to realize a story/requirement through the testing lifecycle.
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas.
• Work with business and Development team during releases and provide testing signoff.

Requirements

• Bachelor’s degree in Computer Science / Computer Engineering

Certificates if any:NA

6-8+ Years

Skills:

• At least 1 year of testing experience in OMS / Equities trading platform.
• Hands on experience in writing Automation scripts.
• Excellent communication skills and able to collaborate with clients, development team, and other partners to understand the requirements
• Previous experience working in the investment banking arena.
• Previous experience working with / good knowledge of the cash equity trading business

Desired skills

• Experience in database and scripting on Linux
• Experience in test automation using Java
• Well versed with Fix message Protocols knowledge
• Should have knowledge of order and Trading lifecycle
• Should have knowledge on Various APAC Markets

• Work Timings: 11:30 AM to 8:30 PM)
• Job Location: Mumbai/Hyderabad/Gift City/Chennai

Job Description:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Responsibilities:

Problem Management & Root Cause Analysis

• Own the problem management lifecycle, including identification, investigation, root cause analysis (RCA), and resolution tracking.
• Point of contact for assigned incidents of higher severity (from incident retrospective calls all the way up to Management Report (MR) documentation and publishing
• Facilitate structured post-mortem reviews for high-severity incidents, ensuring detailed documentation of impact, root cause, contributing factors, and lessons learnt.
• Drive the creation and implementation of permanent fixes or preventive measures in coordination with development, infrastructure, and support teams.
• Communicate well with technical & non-technical colleagues
• Work to a high standard with agreed timescales
• Able to demonstrate authority in the RCA calls while coordinating with other stakeholders & solve the discrepancy in blameless ways

Regulatory & Audit Compliance

• Ensure all problem records related to regulatory-impacting incidents are properly tracked and reported,
• Support timely completion of regulatory post-incident report and provide high-quality input to external and internal stakeholders, including risk and compliance teams.
• Track and ensure closure of all problem related remediation actions with documented evidence, in line with audit requirements.

Cross-Functional Coordination

• Act as a central point of contact for problem-related topics across Application Support, Development, Infrastructure and Risk functions.
• Champion and drive systemic improvements by influencing across siloed teams and escalating blockers when necessary.
• Drive continuous service improvement initiatives by identifying recurring issues, systemic risk and operational inefficiencies.

Governance & Reporting

• Ensure problem management KPIs and metrics are consistently tracked, reported and improved.
• Prepare and present regular dashboards, analysis and governance packs for senior technology and business management.
• Maintain high-quality problem records in the ITSM system, ensuring they are accurate, complete and up to date.
• Perform data analysis & provide suggestion on identifying service level trend. Identify event/incident clustering for improvements.

Required Skills:

• 8-12 years of experience in IT Operations, Application Support, or Problem Management in a complex enterprise environment.
• Familiarity with ITIL Problem Management lifecycle and practices (ITIL certification preferred).
• Strong analytical and technical skills to understand complex application landscapes and failure nodes.
• Experience working with ITSM tools such as Service Now, Remedy or JIRA.
• Excellent facilitation and communication skills, able to engage senior stakeholders across Technology & Business.
• Ability in influence without authority and drive outcomes across geographically dispersed teams.
• Strong documentation and presentation skills for post-mortem reviews and executive reporting.
• Experience handling post-incident reporting for regulators is highly preferred.
• Awareness of audit and control expectations in a banking or financial services environment.

Desired Skills:

• Well versed with Root cause analysis (RCA) Techniques.
• Familiarity with ITIL v3 or ITIL 4 framework preferred.
• Trend and Pattern analysis to identify recurring incidents and patterns.
• Knowledge of Infrastructure and application Architecture.
• Change management awareness to access the impact of change on services.
• Experienced in generating problem metrics.
• Ability to dissect complex problems, work through technical logs, monitoring tools, and alerts.
• Clear and concise communication to technical and non-technical stakeholders.
• Good at stakeholder management, provide regular updates and post-mortems.
• Well versed with problem record creation and data quality maintenance.
• Proactive mindset and attention to details.
• Taking ownership of problems from detection to closure.