Technology Services Lead - Gbs jobs at Bank Of America in India, Hyderabad
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India
Hyderabad
108 jobs found
11.09.2024
BOA
Bank Of America Technology Services Lead - GBS India, Telangana, Hyderabad
Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect,...
Maintain key management infrastructure to meet user's needs, security, and compliance requirements. Familiarity of Incident and Problem Management systems like Remedy or ServiceNow. Monitor and optimize the performance and scalability...
Finastra Loan IQ product Hands on experience in Production Support role. Provide application support in accordance with standard guidelines within the agreed SLAs. Debug and identify production issues by analyzing...
Finastra Loan IQ product Hands on experience in Production Support role. Provide application support in accordance with standard guidelines within the agreed SLAs. Debug and identify production issues by analyzing...
Performance tuning of GPO platform and pipeline. Code reviews for the pod. Code review for the platform (if and when required). Design consultation - Alignments with the Enterprise, GBT and...
Performance tuning of GPO platform and pipeline. Code reviews for the pod. Code review for the platform (if and when required). Design consultation - Alignments with the Enterprise, GBT and...
Assist administration teams with troubleshooting network/server issues and testing of system related issues. Implementing and maintaining security measures to safeguard data and applications. Educating users on best practices and new...
Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect,...
The Technology Services Lead of Bank of America GBS in Hyderabad, India plays a key role in driving innovation and securing success in the tech industry. They are the go-to person in the organization for all things technology, and their work heavily informs the organization’s strategy and direction.
GBS leaders must quickly grasp their clients' business goals and objectives, and then develop innovative ways to use technology to advance them. This means having a keen understanding of current technology trends. They must use their expertise to recommend and implement technology solutions that improve efficiency and effectiveness and bring value to their clients.
GBS technology services leaders also have a flair for collaboration and networking, connecting people of all levels of skill and expertise to share best practice and expand knowledge. They must be confident, able to coach and inspire other members of the information technology team, and interact effectively at all levels.
They are also customer service-oriented professionals, and their role is to ensure that clients receive support that meets their needs in the most cost-effective, timely manner. They will need to stay up-to-date on emerging technological advancements, and even propose new solutions to different problems within an organisation.
The Technology Services Lead at Bank of America GBS in Hyderabad, India is an integral part of the company's success and mastery of the tech industry. This important role requires the best candidates to be able to think strategically, possess strong business acumen, and be passionate about technology and its possibilities.