Production Services Specialist - Gbs jobs at Bank Of America in India, Chennai
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Company (1)
Job type
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Job title (1)
India
Chennai
65 jobs found
28.08.2024
BOA
Bank Of America Production Services Specialist - GBS India, Tamil Nadu, Chennai
Monitor and support applications for 100% SLA meets & On call support. Production Ticket/Issue Triage. Preparing RCA – Root Cause Analysis (RCA) document. Partner with Application team, CCO, Level 2...
Provide application support in accordance with ITIL guidelines within the agreed SLAs. Monitoring and support of production AutoSys jobs / schedules, troubleshooting, and resolution of production issues. Coordination of production...
Production application incident management. Production problem research and issue resolution. Sev3 problem ticket tracking and closure activities. Review production changes, setup/update monitoring for changes. Improve application stability and reduce noise/errors....
Experience in Midrange, Mainframe, MS Office (Access, Word, Excel, Power Point, Outlook etc.) applications. Analytical and organizational skills. HTML ASPX. Run and create SQL queries to perform data analytics. Experience...
Experience in Midrange, Mainframe, MS Office (Access, Word, Excel, Power Point, Outlook etc.) applications. Analytical and organizational skills. HTML ASPX. Run and create SQL queries to perform data analytics. Experience...
Troubleshoot application issues by reviewing pertinent logging with minimal documentation on application function and flow. Take ownership and provide support for single user data inquiries. Drive for root cause to...
:::Provide application support in accordance with ITIL guidelines within the agreed SLAs.Monitoring and support of production AutoSys jobs / schedules, troubleshooting, and resolution of production issues.Support production release activities.Perform system...
Monitor and support applications for 100% SLA meets & On call support. Production Ticket/Issue Triage. Preparing RCA – Root Cause Analysis (RCA) document. Partner with Application team, CCO, Level 2...
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