Officer Operations Analyst Apac Trade jobs at Bank Of America in China, Hong Kong Island

Job Description:

Job Description:

This job within the GPS Sales organization, will support one or more Treasury Sales Officers (TSOs) in managing sales and administrative tasks associated with assigned portfolio’s across our Financial Institutions sector. The successful candidate will be detailed orientated, proactive and have a growth mindset in ensuring we are delivering against key Sales KPI’s. Key responsibilities include supporting all activities from sale through implementation and coordinating the Client Management Process (CMP) by focusing on client acquisition and deepening existing relationships. Job expectations include partnering with product specialists and service partners by making recommendations and creating customized treasury solutions that meet client needs. Fluency in Mandarin, Cantonese and English is essential.

Responsibilities:

• Assists with coordinating the Client Management Process (CMP), including client planning, client calling efforts, client team meeting preparation, delivery, and follow-up, and revenue and pathway tracking.
• Conducts industry, client, and prospect research to develop strategies and create proposals and pitchbooks for pre-call planning.
• Completes price and cost benefit analysis models to develop pricing strategies, which includes working with the Treasury Sales Officer on non-standard pricing.
• Partners with Product Specialists and support partners to develop strategies to grow revenue and deepen existing relationships.
• Supports clients through the implementation, client onboarding, and training activities.
• Ensures the accuracy of sales data including managing sales pathways, call reporting, and profitability reporting.
• Participates in in-person calling activities and ad-hoc direct sales opportunities with Treasury Sales Officers.

Skills:

• Account Management
• Client Management
• Customer and Client Focus
• Oral Communications
• Presentation Skills
• Critical Thinking
• Data Management
• Portfolio Analysis
• Problem Solving
• Relationship Building
• Active Listening
• Analytical Thinking
• Collaboration
• Prioritization
• Written Communications

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

Responsibilities:

• Support BAU day to day operational activity within BofA data hall in Hong Kong as well as some remote support to smaller locations
• Install and provision hardware and software systems in the data center environment.
• Perform regular maintenance tasks such as power, cooling and cabling maintenance activities.
• Monitor data center performance and capacity utilization, and proactively identifying and addressing issues to minimize downtime and disruption.
• Collaborate with stakeholders and vendors to understand and meet incoming demand for space, power, and cooling. Plan data center capacity and drive regional strategy in growth and de-risk.
• Manage data center security measures, including access controls, environment monitoring and surveillance systems.
• Collaborate with cross-functional teams to support the deployment and operation of new services and applications in the data center.
• Develop and maintain documentation, including Standard Operating Procedures (SOPs) and diagrams. Provide support to management reporting and audit responses from internal control teams and regulators.
• Provide technical support and troubleshooting assistance to resolving data center related issues escalated by other teams
• Work on shift scheduled to oversee activities in data hall and able to participate in shift based weekend activities

Required Skills:

• Proven experience in working as a data center engineer in large skill enterprise
• Strong understanding of data center technologies as well as network and computing technologies
• Familiar with data center management tools and software
• Excellence problem solving, analytical skills and ability work effectively under pressure in highly regulated environment
• Strong communication and interpersonal skills, with the ability collaborate effectively with partner teams and vendors
• Knowledge of data hall cabling best practices and experience in working with cabling infrastructure

Desired Skills:

• Data Center, network, and server hardware certifications
• Scripting languages such as, Python and Shell scripting
• Able to work with data and inclined on automation

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

Responsibilities:

• Support BAU day to day operational activity within BofA data hall in Hong Kong as well as some remote support to smaller locations
• Install and provision hardware and software systems in the data center environment.
• Perform regular maintenance tasks such as power, cooling and cabling maintenance activities.
• Monitor data center performance and capacity utilization, and proactively identifying and addressing issues to minimize downtime and disruption.
• Collaborate with stakeholders and vendors to understand and meet incoming demand for space, power, and cooling. Plan data center capacity and drive regional strategy in growth and de-risk.
• Manage data center security measures, including access controls, environment monitoring and surveillance systems.
• Collaborate with cross-functional teams to support the deployment and operation of new services and applications in the data center.
• Develop and maintain documentation, including Standard Operating Procedures (SOPs) and diagrams. Provide support to management reporting and audit responses from internal control teams and regulators.
• Provide technical support and troubleshooting assistance to resolving data center related issues escalated by other teams
• Work on shift scheduled to oversee activities in data hall and able to participate in shift based weekend activities

Required Skills:

• Proven experience in working as a data center engineer in large skill enterprise
• Strong understanding of data center technologies as well as network and computing technologies
• Familiar with data center management tools and software
• Excellence problem solving, analytical skills and ability work effectively under pressure in highly regulated environment
• Strong communication and interpersonal skills, with the ability collaborate effectively with partner teams and vendors
• Knowledge of data hall cabling best practices and experience in working with cabling infrastructure

Desired Skills:

• Data Center, network, and server hardware certifications
• Scripting languages such as, Python and Shell scripting
• Able to work with data and inclined on automation

Job Description:

Job Description:
This job is responsible for defining, providing and overseeing analytical processes for highly complex regulatory reporting for one or more operations product teams. Key responsibilities include managing complex projects and workstreams involving systems enhancements, process improvements, products and services. Job expectations include serving as a subject matter expert to other teammates and handling highly complex issues that require management and coordination across multiple stakeholders.

The Regulatory Reporting Operational Senior Professional is responsible for position monitoring, preparation and delivery of non-financial regulatory disclosures under the relevant regulatory reporting laws across multiple regimes including (substantial shareholdings, takeovers, short positions, beneficial ownership notices and industry limits) for the Global Markets and Wealth Management business divisions. They are responsible for the analysis and resolution of highly complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. They will be required to contribute to various projects and/or the introduction of new initiatives, systems, products/services, and processes and coordinate necessary expertise across multiple operations functions and/or products.

• Bachelor’s Degree with minimum 3 years of experience; Professional qualifications (e.g., CA, CFA, CPA) preferred
• Experience in regulatory reporting including position reporting, substantial shareholding disclosures, disclosure of interest)
• Strong knowledge of financial markets, banking industry, equities and derivative products.
• High level understanding of global markets and wealth management business divisions.
• Strong technical and data analytical skills (i.e., Excel, and other similar applications) with experience in analyzing, managing and reporting from large sets of structured data (e.g., books and records data).Advanced Word, PowerPoint skills and Analytical tools (Tableau and Micro Strategy) is a plus
• Detail oriented
• Able to produce accurate work output and reports under tight deadlines
• Communicates effectively in both oral and written formats and tailors message appropriately to audience
• Demonstrated intellectual curiosity and operational excellence experience
• Able to think critically to quickly analyze and resolve issues
• Influences and delivers results through collaborative relationship with key partners and stakeholders
• Ability to work independently and under pressure, prioritize work and deliver against regulatory deadlines and a dynamic environment
• Able to demonstrate a high level of integrity with a mature approach to work
• Discrete when handling confidential information
Desired Skills:

• Experience interacting with regulatory agencies and /or reg exams.
• Exposure to position/transaction processes/life cycle (other than Equity Aggregation)
• Experience in technology implementation projects including involvement in building new or enhancing existing systems to meet complex reporting requirements

The Chief Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Responsibilities:

• Act as site manager for the data center facility and lead a team of data center engineers to provide operational support for BofA data centers
• Drive operational excellence through measured results in metrics and reports
• Drive and maintain inventory accuracy
• Design and implement data center infrastructure components such as structured cabling, open frame, PDUs, patch panels and power cabling work
• Install and provision hardware and software systems in the data center environment
• Perform regular maintenance tasks such as power, cooling and cabling maintenance activities
• Monitor and improve data center performance and capacity utilization, and proactively identifying and addressing issues to minimize downtime and disruption
• Collaborate with stakeholders and vendors to understand and meet incoming demand for space, power, and cooling
• Manage data center security measures, including access controls, environment monitoring and surveillance systems
• Collaborate with cross-functional teams to support the deployment and operation of new services and applications in the data center
• Develop and maintain documentation, including Standard Operating Procedures (SOPs) and diagrams
• Provide support to management reporting and audit responses from internal control teams and regulators
• Provide technical support and troubleshooting assistance to resolving data center related issues escalated by other teams
• Work on shift scheduled to oversee activities in data hall and able to participate in shift based weekend activities

Skills:

• Proven experience in working as a team lead or manager in large scale enterprise
• Strong understanding of data center technologies as well as network and computing technologies
• Familiar with data center management tools and software
• Excellence problem solving, analytical skills and ability work effectively under pressure in highly regulated environment
• Strong communication and interpersonal skills, with the ability collaborate effectively with partner teams and vendors
• Knowledge of data hall cabling best practices and experience in working with cabling infrastructure

Desired Skills:

• Data Center, network, and server hardware certifications
• Scripting languages such as, Python and Shell scripting
• Able to work with data and inclined on automation
• Ability to drive as well as collaborate to achieve results

The Chief Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Responsibilities:

• Support BAU day to day operational activity within BofA data hall in Hong Kong as well as some remote support to smaller locations
• Install and provision hardware and software systems in the data center environment
• Perform regular maintenance tasks such as power, cooling and cabling maintenance activities
• Monitor data center performance and capacity utilization, and proactively identifying and addressing issues to minimize downtime and disruption
• Collaborate with stakeholders and vendors to understand and meet incoming demand for space, power, and cooling. Plan data center capacity and drive regional strategy in growth and de-risk
• Manage data center security measures, including access controls, environment monitoring and surveillance systems
• Collaborate with cross-functional teams to support the deployment and operation of new services and applications in the data center
• Develop and maintain documentation, including Standard Operating Procedures (SOPs) and diagrams. Provide support to management reporting and audit responses from internal control teams and regulators
• Provide technical support and troubleshooting assistance to resolving data center related issues escalated by other teams
• Work on shift scheduled to oversee activities in data hall and able to participate in shift based weekend activities

Skills:

• Proven experience in working as a data center engineer in large skill enterprise
• Strong understanding of data center technologies as well as network and computing technologies
• Familiar with data center management tools and software
• Excellence problem solving, analytical skills and ability work effectively under pressure in highly regulated environment
• Strong communication and interpersonal skills, with the ability collaborate effectively with partner teams and vendors
• Knowledge of data hall cabling best practices and experience in working with cabling infrastructure

Required Skills:

• Data Center, network, and server hardware certifications
• Scripting languages such as, Python and Shell scripting
• Able to work with data and inclined on automation

The Chief Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

Responsibilities:

• Act as site manager for the data center facility and lead a team of data center engineers to provide operational support for BofA data centers
• Drive operational excellence through measured results in metrics and reports
• Drive and maintain inventory accuracy
• Design and implement data center infrastructure components such as structured cabling, open frame, PDUs, patch panels and power cabling work
• Install and provision hardware and software systems in the data center environment
• Perform regular maintenance tasks such as power, cooling and cabling maintenance activities
• Monitor and improve data center performance and capacity utilization, and proactively identifying and addressing issues to minimize downtime and disruption
• Collaborate with stakeholders and vendors to understand and meet incoming demand for space, power, and cooling
• Manage data center security measures, including access controls, environment monitoring and surveillance systems
• Collaborate with cross-functional teams to support the deployment and operation of new services and applications in the data center
• Develop and maintain documentation, including Standard Operating Procedures (SOPs) and diagrams
• Provide support to management reporting and audit responses from internal control teams and regulators
• Provide technical support and troubleshooting assistance to resolving data center related issues escalated by other teams
• Work on shift scheduled to oversee activities in data hall and able to participate in shift based weekend activities

Skills:

• Proven experience in working as a team lead or manager in large scale enterprise
• Strong understanding of data center technologies as well as network and computing technologies
• Familiar with data center management tools and software
• Excellence problem solving, analytical skills and ability work effectively under pressure in highly regulated environment
• Strong communication and interpersonal skills, with the ability collaborate effectively with partner teams and vendors
• Knowledge of data hall cabling best practices and experience in working with cabling infrastructure

Desired Skills:

• Data Center, network, and server hardware certifications
• Scripting languages such as, Python and Shell scripting
• Able to work with data and inclined on automation
• Ability to drive as well as collaborate to achieve results