Business Support Analyst Controls jobs at Bank Of America in China, Hong Kong Island

Job Description:

Job Description:

This job within the GPS Sales organization, will support one or more Treasury Sales Officers (TSOs) in managing sales and administrative tasks associated with assigned portfolio’s across our Financial Institutions sector. The successful candidate will be detailed orientated, proactive and have a growth mindset in ensuring we are delivering against key Sales KPI’s. Key responsibilities include supporting all activities from sale through implementation and coordinating the Client Management Process (CMP) by focusing on client acquisition and deepening existing relationships. Job expectations include partnering with product specialists and service partners by making recommendations and creating customized treasury solutions that meet client needs. Fluency in Mandarin, Cantonese and English is essential.

Responsibilities:

• Assists with coordinating the Client Management Process (CMP), including client planning, client calling efforts, client team meeting preparation, delivery, and follow-up, and revenue and pathway tracking.
• Conducts industry, client, and prospect research to develop strategies and create proposals and pitchbooks for pre-call planning.
• Completes price and cost benefit analysis models to develop pricing strategies, which includes working with the Treasury Sales Officer on non-standard pricing.
• Partners with Product Specialists and support partners to develop strategies to grow revenue and deepen existing relationships.
• Supports clients through the implementation, client onboarding, and training activities.
• Ensures the accuracy of sales data including managing sales pathways, call reporting, and profitability reporting.
• Participates in in-person calling activities and ad-hoc direct sales opportunities with Treasury Sales Officers.

Skills:

• Account Management
• Client Management
• Customer and Client Focus
• Oral Communications
• Presentation Skills
• Critical Thinking
• Data Management
• Portfolio Analysis
• Problem Solving
• Relationship Building
• Active Listening
• Analytical Thinking
• Collaboration
• Prioritization
• Written Communications

Responsibilities:

• Responsible for the day-to-day financials ensuring accurate, complete and timely reporting with adherence to controls and Firm policies.
• Valuation control including application of Independent Price Verification and Valuation Adjustment techniques.
• Process analysis and Operational Excellence.
• Manage Audit and Regulatory requests.
• Devise and provide insightful analytics to the Business and Senior Finance management to facilitate meaningful business conversations and decisions to help drive the business forward.
• Represent Finance to drive to completion new business/product opportunities in a controlled and responsible manner.
• Manage business partners and other key stakeholders.
• Documentation of procedures.

Skills:

• Good Understanding of Global Markets
• Strong Verbal and Written Communication
• Critical and Analytical Thinking
• Control Focused and Attention to Detail
• Self-driven and Team Oriented
• Experience managing offshore teammates
• Good working knowledge of US GAAP and IFRS accounting standards

Responsibilities

• Lead corporate access activities including conferences, NDR, tours and bespoke trips
• Lead APAC conferences and corporate days including event planning and marketing, corporate invitations and liaisons, meeting scheduling and onsite event management (both virtual and in person)
• Work closely with Sales and Analyst teams in developing and delivering corporate access activities
• Work with regional Corporate Access team members on APAC and Global corporate access activities
• Arrange all travel logistics including booking of venues and relevant transportation

Requirements

• At least 3 to 4 years of experience working in Corporate Access from the sell side or buy side
• Able to multi-task and work under pressure in a fast-paced banking environment
• Independent self-starter but can work as part of the regional and global team
• A problem solver and a team player
• A strong communicator interacting with internal and external stakeholders
• Highly detail-oriented, independent, and reliable with strong excel and organizational skills

Responsibilities:

• Responsible for the day-to-day financials ensuring accurate, complete and timely reporting with adherence to controls and Firm policies.
• Valuation control including application of Independent Price Verification and Valuation Adjustment techniques.
• Process analysis and Operational Excellence.
• Manage Audit and Regulatory requests.
• Devise and provide insightful analytics to the Business and Senior Finance management to facilitate meaningful business conversations and decisions to help drive the business forward.
• Represent Finance to drive to completion new business/product opportunities in a controlled and responsible manner.
• Manage business partners and other key stakeholders.
• Documentation of procedures.

Skills:

• Good Understanding of Global Markets.
• Strong Verbal and Written Communication.
• Critical and Analytical Thinking.
• Control Focused and Attention to Detail.
• Self-driven and Team Oriented.
• Experience managing offshore teammates.
• Good working knowledge of US GAAP and IFRS accounting standards.

Responsibilities:

• Administrative supports including executive assistant.
• Handling all suppliers’ invoice reconciliation and payments.
• Keeping inventory and order of stationeries including delivery and document storage and retention record.
• Handling physical drafts under supply chain finance.
• Supporting Employee Engagement, Diversity and Inclusion activities, capacity planning.
• Creating process maps and organizational charts and updates.

Skills:

• Bachelor degree. 5 years (or above) of working experience in financial industry, preferably in International Trade Finance.
• Fluent in English and Cantonese speaking, accurate and effective in English writing, effective communication.
• Strong commitment, collaborative, proactive, flexible and adaptable to change, willingness to accept challenges, working under pressure and meeting challenging deadlines, sometimes working outside office.
• Strong analytical skill, attention to details and fast learner.
• Advanced skills in Microsoft Office applications such as Word, Excel Spreadsheet including pivot table and V Lookup, Power Point and Visio.
• Strong client mindset and sense of information security to protect clients’ and bank’s information and data.

Key Responsibilities

• Undertake and support supervision and business controls activities within the Global Markets (“GM”) and Global Corporate and Investment Banking (“GCIB”) Business Controls organization for the APAC region.
• Thrive in a fast-paced and high-pressure environment while ensuring the Line of Business (“LOB”) complies with applicable laws, regulations, and industry best practices.
  • Supervisory Infrastructure Management: Partner with LOB Supervisors and delegates, and support groups to maintain daily supervisory infrastructure (e.g., supervisory responsibilities matrices (SMA), supervisor alignments (SID), Trader Mandates), including performing delegated supervisory tasks as required.
  • Centralized Monitoring: Execute governance and monitoring and QA processes (e.g., cross border compliance, registration & Licensing, Voice Recording, mandatory Leave, employee management for new hire/transfer/departee, BCP, Information security, etc.)
  • Controls Framework Development: Create, enhance, and oversee Front-Line Unit (“FLU”) controls and processes to strengthen the business operating environment, which include the enforcement, including enforcement of the supervisory program.
  • Governance & Audit Support: Participate in LOB governance routines and internal/external audits by contributing requested information.
  • Operational Risk Management: Drive FLU/LOB deliverable for Operational Risk program (e.g., Risk and Control Self Assessments, metrics, operational losses reporting, etc.)
  • Cross-Functional Collaboration: Partner with LOB BCO and control/support teams (Compliance, Risk, Technology, HR, Audit) to ensure end-to-end control processes, improve supervisory reporting tools, and strengthen FLU monitoring and tools.
  • Continuous Improvement: Support program-wide initiatives to refine the control framework, address audit findings and conduct deep-dive analyses to identify and remediate control gaps.

Requirements

• Bachelor’s degree or equivalent experience
• Strong academic background or proven expertise in business controls, compliance, operations, or control functions.
• Proficiency in IT Tools (e.g., MS Office tools, VBA), advanced spreadsheet skills, analytic competency, and the ability to develop ad hoc solutions.
• Ability to manage complex tasks and employ collaborative and analytical problem-solving approaches.
• Excellent organizational, analytical, written, and verbal communication skills.
• Exceptionalrelationshipmanagement skills with theability to engage confidently with senior stakeholders (e.g., Business Control Management, LOB leaders, Compliance, Technology, etc.)
• Familiarity with regulatory frameworks and risk management practices in Global Markets and Global Banking