Jobs at Armis in Germany, Munich

As Team Lead, you’ll balancewith. You’ll manage your own portfolio of strategic accounts while guiding a talented CS team to deliver outstanding customer outcomes. From mentoring and coaching to solving complex technical challenges, you’ll be at the heart of driving adoption, satisfaction, and long-term success.

• Lead & Mentor : Coach, develop, and inspire a high-performing CS team.
• Technical Expertise : Provide escalation support, solve complex issues, and guide best practices for deploying and configuring the Armis platform.
• Customer Impact : Manage your own book of business, building strong relationships, driving adoption, and aligning Armis capabilities to customer goals.
• Collaboration : Partner across Product, Engineering, Sales, and Support to represent customer needs and deliver value.
• Operational Excellence : Monitor team performance, streamline processes, and ensure smooth day-to-day execution.
• Strategic Insight : Report on customer health, risks, and opportunities to leadership—helping shape both team and company success.

• 6+ years in Customer Success, Solutions Engineering, or a similar technical post-sales role.
• 2+ years leading or mentoring technical teams.
• Strong background in networking, systems integration, or cybersecurity.
• Excellent communicator who can simplify complex technical concepts.
• Proven ability to drive adoption, solve problems, and manage stakeholders at all levels.
• Fluent in English (additional European languages a plus).
• Willingness to travel regionally (up to 25%).
• Must be fluent in German and English

Bonus Points For:

• Hands-on deployment or professional services experience.
• Industry certifications (CISSP, Security+, CEH).
• Knowledge of IoT, OT, or healthcare environments.
• Familiarity with Linux, SIEM, SOAR, or endpoint security.

What you'll do:

• Lead Generation & Qualification:
• Proactively identify and generate new business opportunities through targeted outbound prospecting, including cold calling, emailing, social selling, and leveraging relevant industry events.
• Qualify and convert inbound leads generated from marketing campaigns, events and website inquiries.
• Conduct thorough research to understand prospect needs, pain points, and business objectives.
• Utilise CRM (Salesforce) to accurately track and manage all activities and interactions.
• Pipeline Management & Development:
• Schedule discovery calls for qualified sales opportunities for Account Executives.
• Develop and maintain a strong understanding of Armis' products and services, and their value proposition to help accelerate opportunity progression.
• Collaborate with marketing, channel and sales teams to optimise lead generation and qualification processes.
• Territory buildout responsibilities in partnership with your Account Executives (account mapping, research, persona mapping)

• Market & Industry Knowledge:
• Stay up-to-date on industry trends, competitive landscape, and emerging technologies in the cybersecurity space.
• Develop a strong understanding of target industries and customer personas.
• Provide feedback to marketing and product marketing teams based on prospect interactions and market insights.
• Performance & Reporting:
• Consistently meet or exceed monthly and quarterly targets for qualified opportunities and meetings.
• Provide regular reports on activity, pipeline, and performance metrics.
• Participate in ongoing training and development to enhance sales skills and product knowledge.

What we expect:

• Experience:
• Minimum of 1-2 years of experience in a BDR or sales development role, preferably in the cybersecurity or enterprise software industry.
• Proven track record of consistently exceeding sales targets.
• Experience with CRM systems (Salesforce preferred) and sales enablement tools.
• Experience working collaboratively across business functions (Channel, Sales, Marketing).
• Must speak english and German

• Skills:
• Excellent verbal and written communication skills.
• Strong prospecting, qualification, and creative problem solving skills.
• Ability to build rapport and establish relationships with potential customers.
• Strong organisational and time management skills.
• Ability to work independently and as part of a team.
• Confidence in articulating a multi-product suite (platform sale).
• Education:
• Bachelor's degree preferred but not required

Preferred Qualifications:

• Experience selling SaaS solutions.
• Knowledge of IoT security and related technologies.
• Experience with sales automation tools.

The role:

As a Sales Engineer at Armis, you’ll bridge the gap between our advanced solutions and our clients’ critical needs. You'll partner with our Sales team to provide technical expertise, demonstrate our platform's value and ensure our customers are equipped to combat today’s complex cybersecurity threats.

This is your chance to be the trusted technical advisor, solving challenges, delivering insights, and directly contributing to the success of a global leader in the cybersecurity space. Not all heroes wear capes…

What you will do…

• Engage & Educate: Partner with Sales Representatives to understand client requirements, articulate the value of Armis solutions, and provide in-depth product demonstrations tailored to their needs.
• Problem Solve: Analyze customer environments, identify challenges, and recommend solutions that enhance their security posture.
• Customize Solutions: Develop proof-of-concept (POC) deployments and guide clients through implementation strategies to showcase the effectiveness of Armis technology.
• Be a Technical Expert: Stay updated on the latest cybersecurity trends and Armis product developments to position yourself as a go-to resource for both clients and internal teams.
• Collaborate: Work cross-functionally with Product, Engineering and Customer Success teams to address feedback and continually enhance our offerings.
• Evangelize Security: Present at industry events, webinars, and customer meetings to highlight the importance of robust asset visibility and security.

What we expect…

• Technical Expertise: Proven experience in a Sales Engineer, Solutions Architect, or related technical role, essential to have deep knowledge & experience in cybersecurity.
• Hands-On Knowledge: Familiarity with IT, IoT, OT environments, and cybersecurity frameworks. Hands-on experience with networking, security tools & enterprise software.
• Sales Acumen: Ability to translate complex technical concepts into business value propositions that resonate with customers.
• Communication Skills: Exceptional presentation and interpersonal abilities, with a knack for building trust with both technical and non-technical stakeholders.
• Problem Solver: A proactive mindset with strong troubleshooting and analytical skills.
• Education & Certifications: A bachelor’s degree in a related field (Computer Science, Engineering, etc.) or equivalent experience. Industry certifications (e.g., CISSP, CEH) are advantageous.

We know there is a lot to consider when applying for a new job, and quite often job descriptions provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to avoid the ​​confidence gap​.​​ We don’t expect you to meet each of the listed requirements perfectly to be considered for any of our roles.

What you'll do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives.
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization.
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases.
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What we expect:

• Fluent in Germany language (spoken and written) to support DACH based accounts
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+ years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering, professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux / CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

The role:

As a Sales Engineer at Armis, you’ll bridge the gap between our advanced solutions and our clients’ critical needs. You'll partner with our Sales team to provide technical expertise, demonstrate our platform's value and ensure our customers are equipped to combat today’s complex cybersecurity threats.

This is your chance to be the trusted technical advisor, solving challenges, delivering insights, and directly contributing to the success of a global leader in the cybersecurity space. Not all heroes wear capes…

What you will do…

• Engage & Educate: Partner with Sales Representatives to understand client requirements, articulate the value of Armis solutions, and provide in-depth product demonstrations tailored to their needs.
• Problem Solve: Analyze customer environments, identify challenges, and recommend solutions that enhance their security posture.
• Customize Solutions: Develop proof-of-concept (POC) deployments and guide clients through implementation strategies to showcase the effectiveness of Armis technology.
• Be a Technical Expert: Stay updated on the latest cybersecurity trends and Armis product developments to position yourself as a go-to resource for both clients and internal teams.
• Collaborate: Work cross-functionally with Product, Engineering and Customer Success teams to address feedback and continually enhance our offerings.
• Evangelize Security: Present at industry events, webinars, and customer meetings to highlight the importance of robust asset visibility and security.

What we expect…

• Technical Expertise: Proven experience in a Sales Engineer, Solutions Architect, or related technical role, essential to have deep knowledge & experience in cybersecurity.
• Hands-On Knowledge: Familiarity with IT, IoT, OT environments, and cybersecurity frameworks. Hands-on experience with networking, security tools & enterprise software.
• Sales Acumen: Ability to translate complex technical concepts into business value propositions that resonate with customers.
• Communication Skills: Exceptional presentation and interpersonal abilities, with a knack for building trust with both technical and non-technical stakeholders.
• Problem Solver: A proactive mindset with strong troubleshooting and analytical skills.
• Education & Certifications: A bachelor’s degree in a related field (Computer Science, Engineering, etc.) or equivalent experience. Industry certifications (e.g., CISSP, CEH) are advantageous.

We know there is a lot to consider when applying for a new job, and quite often job descriptions provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to avoid the ​​confidence gap​.​​ We don’t expect you to meet each of the listed requirements perfectly to be considered for any of our roles.