Director Field Site Operations Vi M6 jobs at Applied Materials in United States, Richardson
Applied Materials Director Field Site Operations VI M6 United States, Texas, Richardson
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What We Offer
Salary:
$160,000.00 - $220,000.00Location:
KeyResponsibilities/Qualifications:
Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards.
Requires both effective management of daily activities and development of process improvements to address any identified deficiencies.
In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures.
Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals.
Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards.
Stay knowledgeable of competition and important emerging technologies and standards.
Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance.
Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities.
Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs.
Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals.
Skills, Knowledge, Experience & Education
The ideal candidate will have the following:
Preferred, BA/BS in Engineering or Business/Operational Management
7-10+ years of progressive functional experience, within a complex global company.
5+ years of leadership experience in a 24/7 environment
Strong Business and Financial Acumen
Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact
Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives.
Other Suitability Factors
To succeed in this role requires aand
temperamentthat includes:
A very mature individual with the right balance of confidence and humility.
Process oriented while also strongly developing and relying on interpersonal relationships across the company
Executive presence and ability to connect equally well upwards, downwards and sideways in the organization
Self-motivated and driven towards excellence
A high level of EQ to be able to manage across a large team with significant diversity
Ability to distinguish between and prioritizing urgent and important issues
Situational awareness and complex decision-making ability appropriate for the situation
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Applied Materials Field Service Engineer III - Implant C3 United States, Texas, Richardson
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Role Responsibilities:
- Assist with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment
- Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems
- Complete required job documentation, safety training and procedures for processing parts
- Professionally represent Applied Materials to the customer, using your “customer first” mindset
- Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines
- Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset
Requirements and Qualifications:
- An associate degree or completion of military technical training and field experience or technical certification equivalent to associates degree
- 4–7 years of work experience in semiconductor industry or another equipment support industry
- Ability to read electrical and mechanical schematics
- Clear and effective written/verbal communications skills, with an emphasis on documenting details
- Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint)
- Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum and/or thermodynamics
- Strong knowledge of hand tools and proper usage, including a digital multimeter
- You'll need a valid driver's license and the ability to obtain a passport
Physical Requirements:
- Ability to support rotational shifts (e.g., nights and weekends, including holidays when applicable) based on customer needs
- Travel for training and alternate customer sites, based on business needs (may include international travel)
- Your job requires the ability to:
- Walk extensively
- Stand for extended periods of time
- Work in tight spaces
- Bend, squat, twist, kneel, and reach
- Climb stairs and ladders
- Lift up to 35 pounds
- Ability to distinguish between colors
- Ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise
- Use hand and power tools
- Additionally, because this position generally involves working in a clean room, it requires the use of appropriate personal protective equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields
Your benefits:
ou’ll qualify for a competitive andcomprehensive totalrewards and benefits package, from day one.
Your benefits package will be customized for your country of residence and may include: top-tier medical, dental and vision plans; disability insurance; life insurance; retirement; paid time off; health and wellness programs; career development and mentoring; sustainability and social responsibility programs; and much more.
Applied Materials Field Service Engineer III - Etch C3 United States, Texas, Richardson
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What We Offer
$37.00 - $51.15You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.
What You’ll Do
As a Field Service Engineer
RoleResponsibilities:
- Install, maintain, and upgrade customer equipment
- Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers
- Collaborate with Senior Field Service Engineersand/or the customer to understand roadmaps, process flows, inflection points, requirements, and businesschallenges
- Train and mentor junior Field Service Engineers
- Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydro-electrical, and gas systems
- Coordinate and communicate directly with customers
- Fulfill additional duties, as assigned
MinimumQualifications:
- Completion of an Associate degree, military technical training, field service experience, or trade certification
- 4-7 years of work experience insemiconductor industry or other equipment support industry
- Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
- Strong knowledge of hand tools and their appropriate usage, including digital multimeters
- Effective written and verbal communication skills
- Basic knowledge of Microsoft Excel, Word, and PowerPoint
- Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
- Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
Physical Requirements:
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. >
must have a minimum of 4 years hands on experience with ETCH tools/platform.
must have experience working in the semiconductor industry.
must be able to travel both domestically and internationally when required. (20%)
must be located and/or willing to relocate or commute to Dallas-Richardson, TX
Share
What We Offer
Salary:
$160,000.00 - $220,000.00Location:
KeyResponsibilities/Qualifications:
Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards.
Requires both effective management of daily activities and development of process improvements to address any identified deficiencies.
In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures.
Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals.
Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards.
Stay knowledgeable of competition and important emerging technologies and standards.
Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance.
Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities.
Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs.
Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals.
Skills, Knowledge, Experience & Education
The ideal candidate will have the following:
Preferred, BA/BS in Engineering or Business/Operational Management
7-10+ years of progressive functional experience, within a complex global company.
5+ years of leadership experience in a 24/7 environment
Strong Business and Financial Acumen
Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact
Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives.
Other Suitability Factors
To succeed in this role requires aand
temperamentthat includes:
A very mature individual with the right balance of confidence and humility.
Process oriented while also strongly developing and relying on interpersonal relationships across the company
Executive presence and ability to connect equally well upwards, downwards and sideways in the organization
Self-motivated and driven towards excellence
A high level of EQ to be able to manage across a large team with significant diversity
Ability to distinguish between and prioritizing urgent and important issues
Situational awareness and complex decision-making ability appropriate for the situation
These jobs might be a good fit
