Devops Support Engineer jobs at Applied Materials in India

Role Responsibilities:

• Design and develop code for complex software solutions for semiconductor equipment components and devices
• Develop software documentation and test procedures
• Troubleshoot a variety of difficult software problems. Design and implement bug fixes
• Define software specifications and test plans for simulators, test benches or the lab
• Communicate with internal and external customers for requirement analysis, project schedule and software troubleshooting

Minimum Qualifications:

• Bachelor's degree in computer science or related field, computer science, information management, software/system engineering, cyber security or mathematics
• 4–7 years of related experience
• Proficiency and experience in Java, Operating Systems, Networking principles, Algorithms, Multi-threading, RPC

Preferred Qualifications:

• Engineering Degree in a related field
• Strong knowledge of industry best practices, key business drivers, and how your area of expertise integrates with others
• Leadership skills to lead small projects as needed

Key Responsibilities

Lead recipe creation to optimize system performance and Train PSE/AEs' in recipe creation

Application Qualification of newtechnologies/features,

Participate in finding the solution, follow up on solution execution

Create new methodologies in order to optimized system performance for specific application

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

• Support all customer tool issues that don’t require code changes.
• Independently resolve customer complex issues by analyzing product and system/computing issues (SW, IT, Computing, databases)
• Provide troubleshooting plans and technical solutions to field and Tiel-1 Tier-2 teams.
• Reproduce customer issues on internal systems. Perform Root Cause Analysis.
• Proactively identify points of failure and drive for resolution.
• Involvement in new SW development
• Take part in SW development road map milestones, new features reviews, and customer demos.
• Create and maintain the lab environment and perform Dry-run activities for new SW versions.
• Actively participate in new products introduction discussions.
• On-site Projects:
• Perform new installations/SW upgrades on customer semiconductor fabs.
• Troubleshoot complex cases and field support teams.
• Support Infrastructure:
• Develop training programs for field engineers and end users.
• Proactively drive support-related feature developments within the team.
• Initiate Support-related Specs, improvements, utilities and Document solutions, procedures, best-known methods
• Develop in-house utilities, and tools, and work with the DevOps team to implement the same ideas, that enhance customer experience.

• Bachelor’s or Master’s degree in Electronics, Computer Science, Electrical Engineering, or related field.
• Customer Experience: Collect end-user pain points and work on solutions.
• What should you have?
• Self-Learning capability and passion to learn new technology.
• 3+ years of experience in the semiconductor industry, preferably in fab automation or equipment integration.
• Strong understanding ofSECS/GEM, HSMS, and factory automationsystems.
• Experience withMES systems, equipment control software, and scripting languages (e.g., Python, Perl, or Shell).
• Familiarity withequipment communication protocols and standards.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Advantage: Code debugging skills.
• Advantage: Experience in SW development / SW testing and integration

Key Responsibilities

Performs software tests on code and enhancements, with limited supervision.

Analyzes and writes test standards and procedures

Maintains documentation of test results to assist in debugging and modification of software.

Analyzes test results to ensure existing functionality and recommends corrective action.

Consults with development engineers in resolution of problems.

Provides feedback in preparation of technical appraisals of programming languages, systems and computation software.

Ensures quality computer integration into the overall functions of scientific computation, data acquisition and processing. Assists in technically leading and/or executing software test projects.

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

• Estimating, prioritizing, planning and execute quality testing activities.
• Creating detailed, comprehensive, and well-structured test plans and test cases.
• Designing and implementing tests, debugging, and defining corrective actions.
• Perform thorough regression testing when bugs are resolved
• Closely connect with business and building test data accordingly.
• Planning and working towards research success criteria at beginning and later building qual plan for production worthiness
• Innovative in testing and defining success criteria with minimum test data
• Collaborating with customer, marketing, technical manager, developer and budling qual plan according to business need

• Minimum 8-10 years Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience is working research-oriented project.
• Strong Experience in writing clear, concise and comprehensive test plans and test cases
• Experience in Non-functional testing
• Experience working in an Agile/Scrum development process
• Thorough Understanding of Software Development Life Cycles
• Exceptional attention to detail and analytical skills
• Excellent written and verbal communication skills
• Strong interpersonal skills with ability to work both independently and as part of a team
• Able to communicate with international teams and interfaces outside of local site
• Strong communication skill in English. Able to speak clearly and fluently.

• Work Experience with Jira, Xray
• Good knowledge on Semi-Conductor domain

• Function as a technical support Tier for SW issues
  • Contain all field SW escalations that don’t require code changes.
  • Independently resolve customer complex issues by analyzing product and system/computing issues (SW, IT, databases)
  • Provide troubleshooting plans and technical solutions to field and Tiel-1 Tier-2 teams.
  • Reproduce customer issues on internal systems. Perform Root Cause Analysis.
  • Proactively identify points of failure and drive for resolution.
• Involvement in new SW development
  • Take part in SW development road map milestones, new features reviews, and customer demos.
  • Provide support-related inputs to be included in the next versions.
  • Participate in new products introduction.
• On-site Projects:
  • Perform new installations/SW upgrades.
  • Troubleshoot complex cases and support local teams.
• Support Infrastructure:
  • Develop training programs for field engineers and end users.
  • Proactively drive support-related feature developments within the team.
  • Initiate Support-related Specs, improvements, utilities and Document solutions, procedures, best-known methods
• Customer Experience:
  • Collect end-user pain points and work on solutions.
  • Develop in-house utilities,and tools, and work with the DevOps team to implement the same ideas, that enhance customer experience.

• Self-Learning capability and passion to learn new technology.
• At least d years' experience in technical support or a position of like Tier-3
• Proven experience with Microsoft \Linux operating systems.
• Required education: Bachelor/master’s degree in computer science and/or engineering and/or other technical degree.
• Advantage: experience in SW development / SW testing and integration
• Willingness to work off hours and weekends and willingness to travel up to 40%
• Excellent English – verbal and written
• Proven experience with Microsoft \Linux operating systems.
• Experience in 7 - 10 yrs

Key Responsibilities:

Problem identification and troubleshooting a variety of difficult mechanical problems with limited supervision

Define, coordinate, perform, and document engineering test reports with limited supervision

Develop, design, or modify mechanical engineering layouts/schematics and/or detailedof difficult scope

Perform engineering analysis of difficult scope with limited supervision

Technically lead and/or execute engineering projects, including development of key suppliers. Generate mechanical product specifications.

May be responsible for the design, development and implementation of custom mechanical tooling, fixturing, and associated processes to enable the handling, assembly and/or disassembly of parts, components, sub-assemblies and final assemblies throughout the product life cycle. Establishes standards across all operational processes

Specify and review engineering documentation

Implements concepts for variety of complex product issues and mechanical solutions

Primary Skills:

Mechanical Design related to Vacuum Chamber Design, Gasline/Foreline, Pneumatic and structural frame design (Welding). Good Hands on experience in Inventor 3D Modelling and 2D AUTOCAD and TCE.

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus