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Salesforce Senior Technical Architect jobs at Apple in United States, Austin
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Austin
107 jobs found
10.08.2025
A
Apple Senior Project Manager Contact Center Technology United States, Texas, Austin
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Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role. Bachelor’s Degree. Experience with Genesys Engage platform or related enterprise CCaaS platforms. Demonstrable...
Description:
We’re looking for an outstanding Project Manager that brings technical proficiency alongside the skills more commonly associated with a PM, and who has a consistent record of leading diverse and complex projects from conception through implementation in the Contact Center as a Service landscape. In this role, you will traverse an array of project/program management skills (ex. Business analytics, process mapping and optimization, business and technical requirement creation, evaluating solutions through testing, and leading others through change to a best-in-class Customer Contact system platform. - Conduct a detailed assessment of the current Genesys Engage environment, including, integrations, and dependencies.- Develop a detailed migration plan, including timelines, resource requirements, risk management, and mitigation strategies.- Lead discussions about the design of the target Contact Center Infrastructure architecture, ensuring scalability, reliability, and compliance with standard methodologies.- Document integration points and ensure compatibility with existing systems and third-party applications.- Partner with Multi-functional teams about migration plan, including data migration, configuration replication, and system setup.- Lead teams through detailed testing and validation of the new environment to ensure all functionalities are working as expected.- Document all processes, configurations, and changes made during the migration.- Work closely with partners to ensure clear communication and alignment on migration objectives.- Provide regular status updates and progress reports to senior management and other relevant parties.- Lead all phases of projects within their portfolio, including: project scope definition, resource forecasting and allocation, as-is and to-be process mapping, business requirement documentation, technical requirement creation, project timeline creation, project documentation, project communications (status, risks, scope changes, etc.), organizational change, user/integration/production testing, project cutover/launches, retrospectives, and closeout. Be the voice of their body of work.- Communicate optimally and clearly to all levels of leadership within the organization, and drive discussions proactively when additional attention and focus is required.- Build tight-knit collaboration with partner teams both inside and outside of the organization, and use these strengths to positively influence the direction of their portfolio.- Participates in an inclusive environment through respecting each others’ differences and having the curiosity to learn.
- Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role.
- Bachelor’s Degree.
- Experience with Genesys Engage platform or related enterprise CCaaS platforms.
- Demonstrable experience in migrating to Contact Center as a Service (CCaaS) providers.
- Knowledge of networking concepts, VoIP, SIP, and telecommunication systems.
- Excellent problem-solving and analytical skills.
- Strong communication and social skills.
- Ability to work independently and as part of a team.
- Meticulous with strong organizational skills.
- Experience with Agile methodologies and project management tools.
- Masters, or MBA or equivalent experience
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03.08.2025
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Apple Senior Software Engineer United States, Texas, Austin
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7 or more years of industry experience building scalable micro services or data driven platforms. Strong computer science fundamentals. Prior experience with Java/Scala/C++ or equivalent. Expertise in relational datastores (...
Description:
In this role you will:
- 7 or more years of industry experience building scalable micro services or data driven platforms.
- Strong computer science fundamentals.
- Prior experience with Java/Scala/C++ or equivalent.
- Expertise in relational datastores ( e.g Postgres or Oracle)
- Expertise in NoSQL datastores ( e.g Druid, Cassandra, or DynamoDB )
- Proficiency in data processing technologies (e.g Kafka, Spark, Flink )
- Experience crafting scalable micro services.
- Familiarity with cloud paradigms ( e.g AWS or GCP )
- Proven ability to work on revenue impacting distributed problems and systems
- Strong problem solving and debugging skills.
- Have the ability to communicate effectively, both written and verbal, with technical and non-technical multi-functional teams.
- Bachelor's degree in Computer Science/Engineering discipline or equivalent.
- Prior Advertising experience is a plus
- Master's degree preferred
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02.08.2025
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Apple Senior Lab Automation Engineer United States, Texas, Austin
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Scripting skills required (Ansible preferred, Python, Shell, Puppet, & Chef are also useful). Proven track record of debugging, deploying, and supporting complex systems. Excellent organization skills, including experience creating &...
Description:
Automate configuration updates across lab systems.Setup and extend monitoring for all lab equipment.Perform lab asset management duties (storage, shipping, service, audit, budget).Work with facilities to ensure safety, regulatory, and quality requirements.On-call responsibilities are a requirement
- Scripting skills required (Ansible preferred, Python, Shell, Puppet, & Chef are also useful).
- Proven track record of debugging, deploying, and supporting complex systems.
- Excellent organization skills, including experience creating & maintaining inventories.
- Proven collaborator across teams, emphasizing clarity, ownership, and timely communication.
- Basic understanding of networking fundamentals.
- Working knowledge of macOS, iOS, or Linux.
- At least 3 years experience performing similar tasks.
- Experience with AI/ML and LLMs.
- Experience assembling/disassembling computer hardware.
- Familiarity with robotics, CAD/CAM, 3D printing, and general maker skills are a plus.
- Past experience with SRE or DevOps.
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02.08.2025
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Apple Senior Technical Program Manager – Strategic Data Solutions United States, Texas, Austin
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Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field. 5+ years of technical program or product management experience. Strong experience working with machine learning, analytics, or data...
Description:
- Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field
- 5+ years of technical program or product management experience
- Strong experience working with machine learning, analytics, or data science-driven programs
- Proven ability to lead high-impact, cross-functional initiatives with multiple decision points and success metrics
- Skilled at translating ambiguous business needs into well-scoped, data-driven projects
- Excellent organizational, prioritization, and communication skills
- Comfortable operating in fast-paced environments with evolving requirements
- Experience managing multiple ML or analytics decision points within a large-scale or enterprise program
- Familiarity with modern data and ML tooling (e.g., Airflow, Spark, Snowflake, model monitoring tools)
- Strong problem-solving skills with an ability to balance short-term urgency with long-term strategy
- Track record of influencing through metrics, vision, and collaborative leadership
- Clear, confident communicator who can adapt between technical detail and executive-level storytelling
- Passion for building high-performing teams and fostering inclusive, values-driven program culture
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01.08.2025
A
Apple Senior Manager Retail Contact Center Workforce Operations United States, Texas, Austin
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10+ years combined experience with complex workforce management, labour and productivity analytics, or project management from ideation through completion. 7+ years of experience building and leading teams including large globally...
Description:
You will use your contact center experience, industry knowledge, and collaboration skills to act as a bridge between strategic goals and daily operations. This is a dynamic environment that requires seasoned leader to make strategic and global decisions that effectively balance multiple competing priorities.
- 10+ years combined experience with complex workforce management, labour and productivity analytics, or project management from ideation through completion.
- 7+ years of experience building and leading teams including large globally distributed teams.
- Contact Center experience required.
- Effective presentation and communication skills, including the ability to explain complex data and service level analysis in a concise manner and influence and engage with senior leadership.
- Proven problem-solving, partner management, and cross-functional project work experience.
- Experience with workforce tools (Aspect preferred) and data reporting platforms such as Tableau.
- Role models inclusive leadership behaviors and embraces their responsibility to build, develop, and retain diverse teams. Makes space to listen, learn, and amplify diverse perspectives and experiences.
- Curious and self-motivated individual who is highly interested to develop new skills and learn new technologies.
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01.08.2025
A
Apple Power Delivery Architect - Datacenter United States, Texas, Austin
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Bachelor’s degree in Electrical/Computer Engineering or related field with 10+ years of experience in power integrity design, simulation, and validation. Solid understanding of power delivery network (PDN) design principles, including...
Description:
We are seeking a highly motivated Power Integrity Engineer to join our Mac and Data Center Power Integrity team. In this role, you will be responsible for ensuring robust and efficient power delivery solutions across high-performance server and Mac platforms. You will define and validate power integrity (PI) requirements for board-level, system-level and rack-level designs, including VRM selection, decoupling strategy, PDN impedance optimization, and noise mitigation across the full power delivery path.
As a Power Integrity Engineer for Data Center and Mac platforms, you will lead the design, simulation, and validation of power delivery networks (PDNs) for next-generation server and networking systems. Your responsibilities will include modeling end-to-end PDN from high-voltage input (e.g., ±400V DC) to point-of-load regulators, defining decoupling strategies, performing impedance and noise analysis, and validating power integrity metrics across a broad range of operating conditions. You will work closely with cross-functional teams including system architects, thermal and mechanical engineers, system EEs, board designers, signal integrity engineers, and firmware developers to ensure power delivery meets performance, thermal, and reliability targets.You will also drive root cause analysis and resolution of power-related issues, while guiding best practices in layout, grounding, and power sequencing. A strong understanding of PI tools (e.g., PowerSI, SPICE, SIMPLIS, etc.), lab equipment (e.g., VNAs, oscilloscopes, PDN analyzers), and system-level power architecture is essential for success in this role.
- Bachelor’s degree in Electrical/Computer Engineering or related field with 10+ years of experience in power integrity design, simulation, and validation.
- Solid understanding of power delivery network (PDN) design principles, including VRM selection, decoupling strategies, and impedance optimization.
- Proficiency in PI simulation tools such as SPICE, SIMPLIS, PowerSI, or similar, and hands-on experience with lab equipment like oscilloscopes, VNAs, and PDN analyzers.
- Experience with high-voltage DC systems (e.g., ±400V) and low-voltage conversions for server or data center platforms.
- Master’s or Ph.D. in Electrical/Computer Engineering with a focus on power systems, signal/power integrity, or related fields with 5+ years of experience
- Experience with end-to-end power architecture in data center or high-performance computing systems, including ±400V DC distribution and high-efficiency power conversion.
- Deep knowledge of PDN modeling techniques, target impedance calculation, and transient/noise sensitivity analysis across multi-rail systems.
- Familiarity with system-level co-design involving thermal, mechanical, and SI/PI trade-offs.
- Proven track record of debugging power-related issues in complex platforms during bring-up and validation phases.
- Experience collaborating with component vendors and PCB layout teams to define power delivery requirements and constraints.
- Strong communication and documentation skills, with the ability to present findings and recommendations to both technical and cross-functional audiences
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27.07.2025
A
Apple Senior Full Stack Software Engineer - Strategic Data Solutio... United States, Texas, Austin
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5+ years of experience working with HTTP, TLS, C++, and Linux. Proven expertise in developing and debugging system-level services in high performance languages like C++ or Swift. Strong knowledge of...
Description:
KEY RESPONSIBILITIES:- Design and implement next-generation networking protocols, including HTTP/3, QUIC, and DoH- Conduct design and code reviews, mentoring peers while ensuring high-quality software- Continuously analyze system performance to identify and resolve bottlenecks
- 5+ years of experience working with HTTP, TLS, C++, and Linux
- Proven expertise in developing and debugging system-level services in high performance languages like C++ or Swift
- Strong knowledge of networking protocols, including HTTP, QUIC, TLS, or TCP/IP
- Experience with concurrency, multithreading, distributed systems, or server architectures
- Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
- Familiarity with proxy systems such as NGINX or Envoy
- Experience with containerization (e.g., Docker, Kubernetes) and infrastructure as code tools
- Proficiency in performance analysis, debugging, and observability tools
- A passion for solving complex problems at scale and driving technical innovation
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These jobs might be a good fit
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Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role. Bachelor’s Degree. Experience with Genesys Engage platform or related enterprise CCaaS platforms. Demonstrable...
Description:
We’re looking for an outstanding Project Manager that brings technical proficiency alongside the skills more commonly associated with a PM, and who has a consistent record of leading diverse and complex projects from conception through implementation in the Contact Center as a Service landscape. In this role, you will traverse an array of project/program management skills (ex. Business analytics, process mapping and optimization, business and technical requirement creation, evaluating solutions through testing, and leading others through change to a best-in-class Customer Contact system platform. - Conduct a detailed assessment of the current Genesys Engage environment, including, integrations, and dependencies.- Develop a detailed migration plan, including timelines, resource requirements, risk management, and mitigation strategies.- Lead discussions about the design of the target Contact Center Infrastructure architecture, ensuring scalability, reliability, and compliance with standard methodologies.- Document integration points and ensure compatibility with existing systems and third-party applications.- Partner with Multi-functional teams about migration plan, including data migration, configuration replication, and system setup.- Lead teams through detailed testing and validation of the new environment to ensure all functionalities are working as expected.- Document all processes, configurations, and changes made during the migration.- Work closely with partners to ensure clear communication and alignment on migration objectives.- Provide regular status updates and progress reports to senior management and other relevant parties.- Lead all phases of projects within their portfolio, including: project scope definition, resource forecasting and allocation, as-is and to-be process mapping, business requirement documentation, technical requirement creation, project timeline creation, project documentation, project communications (status, risks, scope changes, etc.), organizational change, user/integration/production testing, project cutover/launches, retrospectives, and closeout. Be the voice of their body of work.- Communicate optimally and clearly to all levels of leadership within the organization, and drive discussions proactively when additional attention and focus is required.- Build tight-knit collaboration with partner teams both inside and outside of the organization, and use these strengths to positively influence the direction of their portfolio.- Participates in an inclusive environment through respecting each others’ differences and having the curiosity to learn.
- Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role.
- Bachelor’s Degree.
- Experience with Genesys Engage platform or related enterprise CCaaS platforms.
- Demonstrable experience in migrating to Contact Center as a Service (CCaaS) providers.
- Knowledge of networking concepts, VoIP, SIP, and telecommunication systems.
- Excellent problem-solving and analytical skills.
- Strong communication and social skills.
- Ability to work independently and as part of a team.
- Meticulous with strong organizational skills.
- Experience with Agile methodologies and project management tools.
- Masters, or MBA or equivalent experience
Show more
These jobs might be a good fit
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