Repair Operations Center Roc Analyst Applecare jobs at Apple in United States, Austin
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Job title (1)
United States
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Austin
79 jobs found
02.08.2024
A
Apple Repair Operations Center ROC Analyst AppleCare United States, Texas, Austin
At least 2 yrs hands on experience with SAP or any other enterprise systems exp is a plus. Excellent analytical skills and experience with business/data analysis - 2 yrs or...
At least 2 yrs hands on experience with SAP. Excellent analytical skills and experience with business/data analysis - 2 yrs or more data analysis experience is required. Ability to translate...
Previous experience in a training environment, within a customer support multinational company. Strong project management experience with the ability to manage multiple projects within tight timeframes. Extensive cross functional experience...
5+ years of experience within Finance or related field. BS or BA in Business is strongly preferred. Enjoy working with large volumes of data. Exceptional attention to detail. Ability to...
Minimum 7 years of shown work experience in large-scale contact center environment including technical support and / or customer service management across phone, chat and email channels. Minimum of 3...
7+ years experience leading testing/QA, with emphasis on planning and managing cross-functional testing. Experience with different testing methodologies and driving a quality mindset. Experience establishing QA program structure for optimal...
3+ years of data analytics experience. BA/BS in mathematics, economics, finance, business, statistics, engineering, or operations research -- or equivalent experience. Proven ability with SQL, Tableau, and Excel. Demonstrated experience...
At least 2 yrs hands on experience with SAP or any other enterprise systems exp is a plus. Excellent analytical skills and experience with business/data analysis - 2 yrs or...
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