Rcc Workforce Operations Analyst jobs at Apple in United States, Austin
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Company (1)
Job type
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Job title (1)
United States
State
Austin
20 jobs found
27.06.2024
A
Apple RCC Workforce Operations Analyst United States, Texas, Austin
Excellent analytical and time management skills with ability and willingness to continue learning. Familiar with contact center metrics, scheduling principles, and operations. Demonstrates ability to work effectively with business leadership....
Ability to implement scalable, standard processes and system automation. Solid understanding of relational database structures. Familiarity with core data management (CDM) solutions and data quality tools such as Informatica CDQ,...
Demonstrated business analysis skills, including documenting data requirements, understanding system/user workflows, and proposing solutions. Familiarity with core data management (CDM) solutions and the application of quality control procedures and corrective...
Excellent communicator with the ability to interpret technical lingo to end users. 3+ years experience working as a Quality Engineer, Quality Analyst, Developer or Quality related roles. Hands on experience...
Excellent communicator with the ability to interpret technical lingo to end users. Experienced in data driven approach, implemented techniques for data reconciliation in systems with high frequency loads in business...
Able to quickly engage and connect with participants to provide a great study experience. Able to stand up, scale and coordinate technical bench and user studies. Able to thrive in...
8+ years experience. Experience in manufacturing, process engineering or product development. Experience working with off-shore manufacturers and traveling to manufacturing sites. Strong interpersonal skills and ability to present to management....
Excellent analytical and time management skills with ability and willingness to continue learning. Familiar with contact center metrics, scheduling principles, and operations. Demonstrates ability to work effectively with business leadership....
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