Rcc Vendor Manager jobs at Apple in United States, Austin
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Company (1)
Job type
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Job title (1)
United States
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Austin
141 jobs found
26.09.2024
A
Apple RCC Vendor Manager United States, Texas, Austin
7 years experience managing vendors or procurement required. 5 years of contact center experience. Experience communicating complex issues and influencing others internally and externally. Experience acting as a liaison between...
Familiarity with learning and development principles, such as the Kirkpatrick Model of Evaluation and Bloom’s Taxonomy. 7 years of experience managing projects, preferably in a training and development or educational...
4+ years of experience in project management, including working with data and insights. 2+ years of experience in SQL and data analytics platforms, such as Snowflake. Advanced skills in Excel...
Formulate and implement comprehensive strategies to drive the development and enhancement of IVR systems, ensuring they align with our business goals and delight our customers. Demonstrate experience in managing complex,...
At least 5 years in extensive contact center experience and/or management of outsourced suppliers, delivering customer facing support either on the client or partner side. Ability to interpret complex analysis...
Demonstrated business analysis skills, including documenting data requirements, understanding system/user workflows, and proposing solutions. Familiarity with core data management (CDM) solutions and the application of quality control procedures and corrective...
Ability to implement scalable, standard processes and system automation. Solid understanding of relational database structures. Familiarity with core data management (CDM) solutions and data quality tools such as Informatica CDQ,...
7 years experience managing vendors or procurement required. 5 years of contact center experience. Experience communicating complex issues and influencing others internally and externally. Experience acting as a liaison between...
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