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Apple Payments & Wallet Support Advisor jobs at Apple in United States, Austin
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Austin
110 jobs found
03.08.2025
A
Apple Site Reliability Engineer Apple Ads United States, Texas, Austin
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Bachelor’s degree in Computer Science, Statistics, Applied Math, Engineering, or a related field. 7+ years of hands-on experience in data science, analytics engineering, or similar technical analytics roles. 2+ years...
Description:
• Hire, grow, and lead a high-caliber team of data professionals spanning analytics engineering and experimentation• Guide team members in delivering data/business analytics, data storytelling, architecture guidance, and performance optimization• Ensure data integrity, accessibility, and consistency across systems by overseeing data transformation and integration from multiple sources• Design and implement robust monitoring, alerting, and health check programs to ensure sustained data and model performance at scale• Drive experimentation and statistical analysis to uncover actionable insights and inform decision-making across business domainsPartner with cross-functional leaders to align analytics initiatives with strategic objectives• Evangelize data science best practices and help embed a data-informed culture across teams• Lead through influence — balancing technical mentorship with strategic thinking to enable scalable, high-impact outcomes
- Bachelor’s degree in Computer Science, Statistics, Applied Math, Engineering, or a related field
- 7+ years of hands-on experience in data science, analytics engineering, or similar technical analytics roles
- 2+ years of experience leading and mentoring data-focused teams
- Proficiency in SQL and at least one programming language (e.g., Python, R)
- Strong background in experimentation design, causal inference, and statistical analysis
- Experience working with large-scale data pipelines and production-level analytics systems
- Proven ability to drive measurable business impact through data and automation
- Experience with building robust monitoring systems to track data and model health in production
- Expertise in data storytelling and creating stakeholder-ready visualizations and narratives
- Ability to connect insights to business outcomes and influence strategy
- Familiarity with modern data platforms (e.g., Spark, Snowflake, Airflow) and ML ops tooling
- Passion for fostering inclusive team environments and valuing diverse perspectives
- Clear communicator who can translate complex technical concepts into actionable business language
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03.08.2025
A
Apple Apple Payments & Wallet Support Advisor United States, Texas, Austin
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Minimum of 2 years professional technical troubleshooting expertise and customer service, or contact center sales/support, or training, or equivalent experience. Passion for customer service and understanding why owning the customer...
Description:
- Minimum of 2 years professional technical troubleshooting expertise and customer service, or contact center sales/support, or training, or equivalent experience
- Passion for customer service and understanding why owning the customer experience is critical
- Ability to read, write, and speak fluently in English
- Maintains a positive attitude and growth mindset by displaying resiliency and expertly navigating difficulties or obstacles
- Ability to connect with customers and respond with empathy while navigating challenging situations
- Able to communicate clearly and effectively with customers while accurately documenting notes
- Aptitude for building problem solving skills with an eagerness to learn and take on new challenges
- Able to quickly search for, consume, and apply information, ensuring a high level of attention to detail and accuracy
- Knowledge of customer services practices and principles
- Able to effectively adjust guidance to the needs of diverse individuals, treating everyone with respect
- Able to self-manage, effectively manage time, multitask, organize, and prioritize while working independently in a fast-paced, constantly changing environment
- Thrives on a team where expertise is shared and feedback is valued
- Embraces continuous learning
- Flexible to work between the hours of 7:00 a.m. and 10:30 p.m. local time, including weekends and holidays, with the possibility to flex up or down in hours depending on business needs
- Successful completion of all trainings, testings, and certifications required for this role
- Experience supporting customers in person or via phone, email, or chat
- Professional technical troubleshooting expertise and customer service, or contact center sales/support, or training, or equivalent experience
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01.08.2025
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Apple Software Engineer SAP Development Support & Enterprise Syste... United States, Texas, Austin
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5 years experience in SAP Application Development and Support and external non-SAP Services. 5 years experience in developing custom application in ABAP and troubleshooting/customizing SAP delivered standard applications and experience...
Description:
- 5 years experience in SAP Application Development and Support and external non-SAP Services
- 5 years experience in developing custom application in ABAP and troubleshooting/customizing SAP delivered standard applications and experience with IDOCs, BAPI, RFCs and Web services
- 5 years experience with Application programming on S/4HANA including RAP, OData, CDS Views, SAP FIORI
- 5 years hands on development experience in Eclipse Tool
- Bachelor's Degree in an engineering-related field or equivalent 5years of work experience
- Hands on experience in Performance Tuning for ABAP and CDS, HANA applications
- Ability to collaborate closely with Functional Consultants to drive issues to closure
- Must be flexible to participate in rotational on-call support schedule and to respond to production issues immediately
- Knowledge of SAP technologies/frameworks such as SAPUI5 and SAP BTP Services is a plus
- Experience in Production Support projects
- Knowledge of SAP SqlScript for HANA
- Hands on experience with API testing tools like Postman, SOAP UI .
- Knowledge of debugging web application using browser dev tools like chrome DevTools.
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01.08.2025
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Apple Site Reliability Engineering SRE - Apple Data Platform United States, Texas, Austin
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BS/MS in Computer Science or Equivalent. 5+ years of software development or production operations experience in a large-scale environment. Proficiency in authoring and releasing code in Go, Python, or Java...
Description:
- BS/MS in Computer Science or Equivalent
- 5+ years of software development or production operations experience in a large-scale environment
- Proficiency in authoring and releasing code in Go, Python, or Java using common configuration management and software delivery platforms
- Experience operating production applications at scale, including well designed performance testing, HA and disaster recovery concepts, capacity planning, and managing distributed systems on internal and public cloud infrastructure, principally Kubernetes
- Understanding of the Linux Operating System, containers and virtualization, standard networking protocols, and components
- Strong sense of ownership and integrity demonstrated through clear communication and collaboration
- Demonstrates excellent troubleshooting and problem solving skills using the scientific method
- Proficiency with the architecture, deployment, performance tuning, and troubleshooting of open source data analytics and data governance technologies, especially Apache Spark, Flink, Hive, Hadoop/HDFS, or other related software
- The successful candidate is frustrated with toil and has an acute drive to both automate manual operations and evolve them into automatic processes
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27.07.2025
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Apple Revenue Strategy Lead - Growth Apple Ads United States, Texas, Austin
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Knowledge of BI concepts and implementation experience on Cloud with databases like Snowflake or Big Query. Programming experience in building high-quality software with at-least one of the following programming languages...
Description:
We engineer high-quality, scalable and resilient distributed systems on cloud that power data exploration, analytics, reporting and production models. Our core systems are diverse and come with an unusual intersection of high data volumes with systems distributed across cloud and on-premise infrastructure. This role will build solutions that integrate open source software with Apple’s internal ecosystem. You will drive development of new components and features from concept to release: design, build, test, and ship at a regular cadence. You will work closely with internal customers to understand their requirements and workflows, and propose new features and ecosystem changes to streamline their experience of using the solutions on our platform. This is a challenging software engineering role, where a large part of an engineer's time is spent in writing code and designing/developing applications on cloud, with the remainder being spent on tuning and debugging codebase, supporting production applications and supporting our application end users. This role requires in-depth knowledge of innovative technologies and cloud data platform with the ability to independently learn new technologies and contribute to the success of various initiatives.
- Knowledge of BI concepts and implementation experience on Cloud with databases like Snowflake or Big Query
- Programming experience in building high-quality software with at-least one of the following programming languages - Python, Scala or Java.
- Experience in developing highly optimized SQLs, procedures & semantic process for distributed data applications.
- Bachelor's degree in Computer Science or equivalent experience
- 3 or more years of experience building enterprise-level data applications on distributed systems
- Hands-on experience in designing and development of cloud-based applications that include compute services, database services, APIs to design RESTful services, ETL, queues and notification services.
- Experience in cloud data warehousing platforms like Snowflake is highly valued
- Experience developing Big Data applications using Java, Spark, Kafka is a huge plus
- Understanding of fundamentals of object-oriented design, data structures, algorithm design, and problem solving
- Cloud technology experience on platforms like AWS, Microsoft Azure, Google Cloud
- Data Visualization Tools: experience in software such as Streamlit, Superset, Tableau, Business Objects, and Looker
- Data Insights and KPIs: Working experience on generating and visualizing data insights, metrics, and KPIs. Usage of basic ML models in the space of anomaly detection, forecasting, GenAI.
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27.07.2025
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Apple Principal Security Compliance Engineer Apple Services Engine... United States, Texas, Austin
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Experience leading and managing SOX programs at scale, preferably in Big 4 or large enterprise environments. 10+ years assessing multiple projects, product and infrastructure security risks and recommending mitigating controls....
Description:
In this role, you will ensure we meet our legal, regulatory, and third party compliance obligations while safeguarding the systems that millions of our users rely on every day. You will collaborate with engineering leaders at many levels, developers, quality engineers, compliance and security teams across Apple to institute the controls vital for the program. You will partner with application security, platform security, SRE, central security and compliance groups at Apple to implement controls and processes and conduct gap assessments across ASE.You will be responsible for supporting dozens of key, ongoing compliance projects including preparation of regulatory materials, management of documentation, creation of presentations, and coordination of cross-functional activity. You will need to be a SOX subject matter expert with sound technical experience and the ability to comfortably deliver executive briefings on our internal control environment.
- Experience leading and managing SOX programs at scale, preferably in Big 4 or large enterprise environments
- 10+ years assessing multiple projects, product and infrastructure security risks and recommending mitigating controls
- 10+ years of security compliance framework experience
- Expertise with security standards such as SOX, PCI-DSS, ISO27K, SOC 1/2 or NIST (some combination of these is ideal)
- Understanding of one or more of the following technologies/focus areas are ideal - cloud, open sourced distributed systems, security
- Bachelor's Degree or equivalent experience
- Current CPA. CISA, CISSP, CISM, CIPT or other related certifications
- Experience with standards research and contributing to policy reform
- Experience with light scripting preferred
- Demonstrated track record of dealing with ambiguity and complexity in achieving and sustaining compliance across technologies at scale
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26.07.2025
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Apple Payments Software Engineer Retail Engineering United States, Texas, Austin
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Expertise in Retail Payment Domain and any one of the Standards - Chip & Pin technologies (EMV Standards), ISO 8583, or PCI Compliance. Expertise in Java. Expertise in any one...
Description:
As a Payments Software Engineer on our team, you will help build a next-generation payment platform for Apple Retail. You will also be responsible for developing and integrating the payment application with payment terminals and gateways, as well as certifying the solution with acquiring banks. You will be working with business partners, store personnel, banking partners, and multi-functional teams within Apple to develop software, controls, and processes for payment processing. In this role, you will get the opportunity to gain experience with global payment solutions in the retail industry. You will increase your expertise in the payment industry with hands-on experience with devices, protocols, and processes, and learn from a team of knowledgeable payment experts.
- Expertise in Retail Payment Domain and any one of the Standards - Chip & Pin technologies (EMV Standards), ISO 8583, or PCI Compliance
- Expertise in Java
- Expertise in any one of the databases - Oracle, MySQL or Cassandra
- Expertise in any of the protocol - HTTP(S), TCP/IP or BLE
- Expertise in Web services, GitHub, or Maven
- B.S. or M.S. in Computer Science with at least 3 years of industry experience
- Knowledge of Swift or Python is a plus
- Strong communication skills and experience in communication with payment vendors across the globe
- Knowledge of performance improvements, multithreading, and event-driven processing methods is necessary
- eCommerce / Banking / Retail industry experience
- You will have a clear advantage over other candidates by demonstrating knowledge of Mobile App development, interacting with the Peripherals over Bluetooth, Cryptography, Device Drivers, and MFi certification
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Bachelor’s degree in Computer Science, Statistics, Applied Math, Engineering, or a related field. 7+ years of hands-on experience in data science, analytics engineering, or similar technical analytics roles. 2+ years...
Description:
• Hire, grow, and lead a high-caliber team of data professionals spanning analytics engineering and experimentation• Guide team members in delivering data/business analytics, data storytelling, architecture guidance, and performance optimization• Ensure data integrity, accessibility, and consistency across systems by overseeing data transformation and integration from multiple sources• Design and implement robust monitoring, alerting, and health check programs to ensure sustained data and model performance at scale• Drive experimentation and statistical analysis to uncover actionable insights and inform decision-making across business domainsPartner with cross-functional leaders to align analytics initiatives with strategic objectives• Evangelize data science best practices and help embed a data-informed culture across teams• Lead through influence — balancing technical mentorship with strategic thinking to enable scalable, high-impact outcomes
- Bachelor’s degree in Computer Science, Statistics, Applied Math, Engineering, or a related field
- 7+ years of hands-on experience in data science, analytics engineering, or similar technical analytics roles
- 2+ years of experience leading and mentoring data-focused teams
- Proficiency in SQL and at least one programming language (e.g., Python, R)
- Strong background in experimentation design, causal inference, and statistical analysis
- Experience working with large-scale data pipelines and production-level analytics systems
- Proven ability to drive measurable business impact through data and automation
- Experience with building robust monitoring systems to track data and model health in production
- Expertise in data storytelling and creating stakeholder-ready visualizations and narratives
- Ability to connect insights to business outcomes and influence strategy
- Familiarity with modern data platforms (e.g., Spark, Snowflake, Airflow) and ML ops tooling
- Passion for fostering inclusive team environments and valuing diverse perspectives
- Clear communicator who can translate complex technical concepts into actionable business language
Show more
These jobs might be a good fit
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