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Americas Reseller Operarions-shared Services Analyst jobs at Apple in United States, Austin

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Austin
103 jobs found
02.08.2025
A

Apple SW Engineer - Data Services GenAI AiDP United States, Texas, Austin

Limitless High-tech career opportunities - Expoint
Bachelor's Science in Computer Science or equivalent focus area. 2+ years of industry experience in software development or production operations experience in a large-scale environment. 1+ year experience with shell...
Description:
You will be eager to learn various deployment models, RAG based apps and explore cutting edge technologies(Mistral, Haystack) that aid in design and development of self-healing applications. You will be ready to learn and explore cutting edge technologies in distributed computing and big data. You like to automate anything which you do and you document it for the benefit of others.
  • Bachelor's Science in Computer Science or equivalent focus area
  • 2+ years of industry experience in software development or production operations experience in a large-scale environment
  • 1+ year experience with shell & python scripting, Linux system internals
  • Experience with deploying, supporting OR monitoring services, platforms, OR application stacks
  • Kubernetes experience in industry
  • Master's Science in Computer Science or equivalent
  • 2+ years of experience in designing and managing large scale production grade deployments both in on-prem and in the cloud (any one of AWS, Azure, and GCP) with a focus on their included ML services
  • Basic understanding of distributed database architectures with MPP / OLTP
  • Comfortable working in a fast-paced environment while continuously evaluating emerging technologies. Familiarity with logging and observability technologies such as Splunk, Grafana, Prometheus or similar technologies.
  • Experience with containers and container orchestration platforms such as Docker, Kubernetes, or similar
  • Strong understanding of data structures & algorithms- skips lists, B-trees and inverted indices
  • Strong problem solving skills, with the ability to break down complex problems into manageable components to develop innovative solutions
  • Ability to adapt to changing priorities, technologies and requirements swiftly with a desire to learn and grow
  • Effective time management skills with the ability to prioritize tasks, manage multiple projects and meet deadlines
  • Excellent verbal and written communication skills, able to work collaboratively with cross-functional teams, including data scientists, program managers and engineers
  • Experience in Open Source software development using GitHub and CI/CD is desirable
  • Exposure to data pre-processing, feature extraction and data visualization tools is preferred
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02.08.2025
A

Apple Financial Analyst Finance Development Program United States, Texas, Austin

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A successful candidate comes with the following:. 5+ years contact center Supplier management experience or client services/account management experience with a contact center service provider. Excellent oral & written communication...
Description:
The Emergency Relay Vendor Manager will engage in defining the scope and requirements of a rapidly growing program, and will engage with assigned site(s) to own daily, weekly, monthly, and quarterly performance, through effective improvement plans and acting as the primary point of contact for Apple on all operational matters. The VM will be working to define and refine processes for the program, including interaction handling, overflow programs, procedures and escalation handling.Travel may be required.
  • A successful candidate comes with the following:
  • 5+ years contact center Supplier management experience or client services/account management experience with a contact center service provider
  • Excellent oral & written communication skills and ability to navigate at multiple levels of engagement including senior level audience
  • Effective analytical and structured problem-solving skills
  • Shown operational knowledge, strategic planning skills and dynamic interpersonal skills to navigate at multiple levels of engagement.
  • Ability to distill complex challenges into a cogent strategy. Highly organized and able to make decisions based on a broad set of variables, quickly and efficiently
  • Experience utilizing influencing skills and working with collaborators successfully. Ability to work well with business owners to understand business needs and goals
  • Bachelor's Degree, or equivalent experience
  • 8+ years of experience leading technical support and/or customer care contact center operations
  • Ability to work autonomously, and to collaborate optimally with a peer group
  • Experience with emergency services or PSAP (Public Safety Answering Point) operations is a plus
  • Experience with “white glove” services with extremely tight service level targets
  • Project Management/Business Process Reengineering Experience
  • COPC Registered Coordination Certification preferred
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02.08.2025
A

Apple Software Quality Engineer Carrier Services United States, Texas, Austin

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Proficient programming knowledge in at least one of the following areas: Server side development (Java or Python), Web development (JavaScript, HTML, CSS3) or iOS development (Objective-C, Swift) or knowledge in...
Description:
  • Proficient programming knowledge in at least one of the following areas: Server side development (Java or Python), Web development (JavaScript, HTML, CSS3) or iOS development (Objective-C, Swift) or knowledge in at least one scripting language.
  • Basic understanding of databases (e.g., SQL, NoSQL) and Linux/Unix commands.
  • Experience in Computer Science Fundamentals.
  • Prior internship experience.
  • Bachelors degree in Computer Science, Computer Engineering, Engineering or equivalent.
  • Knowledge of REST APIs. Good knowledge of response codes, headers/request/response structures, and payloads. If you have tested/automated REST APIs calls with Java, that will be great!
  • Knowledge of Kafka or any Messaging Queue and Async service testing.
  • Demonstrated understanding of creating effective test procedures and test cases.
  • Ability to understand testing techniques (e.g. performance, unit, integration, automated) and ability to use them to the best effect - including tracking and addressing of any discovered issues.
  • Able to investigate, debug and triage problems collaboratively.
  • Knowledge of bug tracking and test/requirement management systems.
  • Knowledge of build and deployment systems using Maven/GIT.
  • Familiarity with open source testing frameworks (e.g., TestNG, Selenium etc) is a plus.
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27.07.2025
A

Apple Principal Security Compliance Engineer Apple Services Engine... United States, Texas, Austin

Limitless High-tech career opportunities - Expoint
Experience leading and managing SOX programs at scale, preferably in Big 4 or large enterprise environments. 10+ years assessing multiple projects, product and infrastructure security risks and recommending mitigating controls....
Description:
In this role, you will ensure we meet our legal, regulatory, and third party compliance obligations while safeguarding the systems that millions of our users rely on every day. You will collaborate with engineering leaders at many levels, developers, quality engineers, compliance and security teams across Apple to institute the controls vital for the program. You will partner with application security, platform security, SRE, central security and compliance groups at Apple to implement controls and processes and conduct gap assessments across ASE.You will be responsible for supporting dozens of key, ongoing compliance projects including preparation of regulatory materials, management of documentation, creation of presentations, and coordination of cross-functional activity. You will need to be a SOX subject matter expert with sound technical experience and the ability to comfortably deliver executive briefings on our internal control environment.
  • Experience leading and managing SOX programs at scale, preferably in Big 4 or large enterprise environments
  • 10+ years assessing multiple projects, product and infrastructure security risks and recommending mitigating controls
  • 10+ years of security compliance framework experience
  • Expertise with security standards such as SOX, PCI-DSS, ISO27K, SOC 1/2 or NIST (some combination of these is ideal)
  • Understanding of one or more of the following technologies/focus areas are ideal - cloud, open sourced distributed systems, security
  • Bachelor's Degree or equivalent experience
  • Current CPA. CISA, CISSP, CISM, CIPT or other related certifications
  • Experience with standards research and contributing to policy reform
  • Experience with light scripting preferred
  • Demonstrated track record of dealing with ambiguity and complexity in achieving and sustaining compliance across technologies at scale
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27.07.2025
A

Apple Americas Logistics Operations- DC Operations United States, Texas, Austin

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Master's degree or or foreign equivalent in Supply Chain Managment or Industrial Engineering, Systems Engineering or related field and two years of experience in the job offered or related occupations....
Description:
As a AMR IE for DC operations, you will In this highly impactful role where you will be leading efforts to make things better through processes or technology. You will bring your passion and thirst for excellence to drive improvements and new technologies at our 3PL sites to ensure optimum use of resources. DC Operations • Designing and validating distribution center layout to ensure KPIs for labor, throughput and lead times are met • Develop, own, and communicate the DC IE KPI’s and project roadmap at multiple 3PL’s to our senior leadership team • Choosing, designing and validating warehouse automation using data driven approaches • Working with third party logistics (3PL) partners and vendors to drive data driven process and design optimizations • Validate new and cutting edge automation/operational equipment to drive efficiency and productivity improvements • Setup DC benchmarking metrics for DC’s across US, APAC and Europe Industrial Engineering • Experience with predetermined time standards such as MODAPTS, MOST or MTM • Modeling and evaluating discrete process simulations • Experience with Design for Logistics operations including assembly/manufacturing • Experience with Lean Manufacturing • Exposure to ergonomic validations • Ability to run basic models in discrete event simulation softwares (FlexSIM and PlantSIM) Factory Efficiency and Metrics • Calculating production costs and metrics that include time, labor, space, equipment and overhead • Maintaining product process flow, layout and parameters • Implementing lean principles to various factory related processes Factory Efficiency and Metrics • Calculating production costs and metrics that include time, labor, space, equipment and overhead • Maintaining product process flow, layout and parameters • Implementing lean principles to various factory related processes
  • Master's degree or or foreign equivalent in Supply Chain Managment or Industrial Engineering, Systems Engineering or related field and two years of experience in the job offered or related occupations.
  • Tableau
  • SAP ERP
  • SQL/Excel
  • Logistics Supplier Management
  • EDI Management
  • Logistics Procurement
  • Lean Principles/Value Stream Mapping
  • Experience with 3D factory modelling and visualization software (Factory CAD, Line Designer, Factory Design Suite )
  • Good interpersonal, teamwork, presentation and communication skills
  • Strong project management skills and the ability to work to tight project deadlines
  • Deep understanding of supply chain, logistics, and eCommerce operations
  • Ability to learn quickly, adapt and can problem-solve on the fly.
  • Be comfortable working with a high level of ambiguity and delivering results in an unstructured environment.
  • Can prioritize strategic objectives which optimize for speed, cost, and environmental impact while also achieving high-value tactical outcomes.
  • Analytical mindset and ability to use data effectively to size, prioritize, and stitch business elements to influence through effective storytelling.
  • Must have phenomenal presentation skills with a keen eye for detail, and expertise in synthesizing complex information for a wide range of audiences.
  • An excellent teammate who can influence through collaboration and leadership, and are able to work effectively with other teams, bringing them along for the journey is essential.
  • Obsess over the customer experience and are particularly curious about how to deliver new experiences across digital and brick-and-mortar channels.
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21.07.2025
A

Apple RCC Workforce Operations Analyst United States, Texas, Austin

Limitless High-tech career opportunities - Expoint
In-depth knowledge of web application security, system and infrastructure security. Expertise in a specialist security topic such as cloud security, mobile security, container security etc. Ability to read and understand...
Description:
As a penetration tester, you can expect to do the following:- Conduct manual penetration testing against web applications, APIs, cloud environments, infrastructure, mobile applications and custom technologies.- Communicate these findings in high-quality reports and presentations- Develop scripts and tooling to augment penetration testing activities or demonstrate proof of concepts- Source code review of large sophisticated applications- Become a domain expert for colleagues in an area of security and penetration testing, shape security requirements, technical documentation and testing methodology. Guide others and share expertise.
  • In-depth knowledge of web application security, system and infrastructure security
  • Expertise in a specialist security topic such as cloud security, mobile security, container security etc.
  • Ability to read and understand source code (Java, JavaScript, Go etc), and find vulnerabilities in sophisticated code bases
  • Strong understanding of fundamental computing, database, networking and security concepts
  • 1 year of Penetration Testing experience
  • Passion for information security, particularly in penetration testing
  • Ability to learn new skills, concepts and technologies
  • Strong written and verbal communication skills, ability to communicate vulnerabilities to a variety of partners
  • OSCP or OSWE certification (preferred)
  • Experience with CTFs or hacking labs
  • Proficiency in MacOS and other Unix based systems
  • Ability to grasp large sophisticated systems and context-switch when needed
  • Programming/scripting skills (Python, JavaScript, Go, etc)
  • Knowledge of cloud architecture and security
  • Publications, security research, bug bounties or CVEs are highly regarded
  • Bachelor's in Computer Science or equivalent
Show more

These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
Bachelor's Science in Computer Science or equivalent focus area. 2+ years of industry experience in software development or production operations experience in a large-scale environment. 1+ year experience with shell...
Description:
You will be eager to learn various deployment models, RAG based apps and explore cutting edge technologies(Mistral, Haystack) that aid in design and development of self-healing applications. You will be ready to learn and explore cutting edge technologies in distributed computing and big data. You like to automate anything which you do and you document it for the benefit of others.
  • Bachelor's Science in Computer Science or equivalent focus area
  • 2+ years of industry experience in software development or production operations experience in a large-scale environment
  • 1+ year experience with shell & python scripting, Linux system internals
  • Experience with deploying, supporting OR monitoring services, platforms, OR application stacks
  • Kubernetes experience in industry
  • Master's Science in Computer Science or equivalent
  • 2+ years of experience in designing and managing large scale production grade deployments both in on-prem and in the cloud (any one of AWS, Azure, and GCP) with a focus on their included ML services
  • Basic understanding of distributed database architectures with MPP / OLTP
  • Comfortable working in a fast-paced environment while continuously evaluating emerging technologies. Familiarity with logging and observability technologies such as Splunk, Grafana, Prometheus or similar technologies.
  • Experience with containers and container orchestration platforms such as Docker, Kubernetes, or similar
  • Strong understanding of data structures & algorithms- skips lists, B-trees and inverted indices
  • Strong problem solving skills, with the ability to break down complex problems into manageable components to develop innovative solutions
  • Ability to adapt to changing priorities, technologies and requirements swiftly with a desire to learn and grow
  • Effective time management skills with the ability to prioritize tasks, manage multiple projects and meet deadlines
  • Excellent verbal and written communication skills, able to work collaboratively with cross-functional teams, including data scientists, program managers and engineers
  • Experience in Open Source software development using GitHub and CI/CD is desirable
  • Exposure to data pre-processing, feature extraction and data visualization tools is preferred
Show more
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