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Emeia Government Industry Lead jobs at Apple in United Kingdom, London

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United Kingdom
London
40 jobs found
25.08.2025
A

Apple Sales Strategy Business Development Lead United Kingdom, England, London

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02.08.2025
A

Apple Sales Programs Manager - EMEIA Small Business United Kingdom, England, London

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Description:
Key responsibilities:• Working closely with Small Business Leads and Account Executives to ensure execution of Small Business Programs Blueprint assessments across key Apple Premium Partner and Retail partners.• Leading the deployment of new initiatives and solutions targeting Small Business customers• Ensuring consistent implementation and adoption of Small Business Playbooks.• Developing tools to manage Small Business Program execution in key areas such as Enablement, Merchandising, Digital and Marketing Campaigns (such as Small Business enablement progress within Apple Professional Academy, SMB Visual Merchandising, Marketing campaigns, Digital, etc).• Supporting business development: Partnering with regional teams and other key stakeholders to identify new opportunities to develop and improve programs that drive small business sales growth.• Fostering best practice sharing and innovation through community calls, workshop creation and ongoing development of sales initiatives, playbooks and other activities, identifying and gathering relevant case studies.
  • Significant commercial experience in working with retailers or other channel partners
  • Experience operating and influencing within a multinational organisation
  • Experience leading Channel Sales Programs; or similar experience having managed programs or projects for businesses, that balanced delivering on short-term goals, while creating sustainable value for customer, reseller and partner demand for the future.
  • Excellent analytical skills, coupled with high attention to detail – bringing the ability to translate complex data into insightful business intelligence, learnings from performance measurement and best practices
  • Great communication skills – at multiple organisational levels, inside and outside the company
  • Demonstrates high degree of ownership and accountability
  • Strong presentation and story-telling skills
  • An innovative and strategic thinker – ability to challenge the status quo and think ‘out of the box’
  • Excellent cross-functional collaboration and project management skills
  • Passionate and self-motivated, with outstanding attention to detail, sense of urgency, and follow-through.
  • Flexibility and ability to deal with ambiguity
  • Ability to handle multiple tasks with competing priorities
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12.07.2025
A

Apple US-Lead United Kingdom, England, London

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Description:
Address operational needs of the store, such as opening and closing procedures, cash management, and overrides.
  • You should:
  • Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
  • Have experience in retail or sales, or related work experience.
  • Have experience mentoring or leading others personally or professionally.
  • You can:
  • Motivate others to achieve performance goals by fostering open dialog, collaboration, and recognition.
  • Resolve conflict and settle differences in productive ways.
  • Work in a fast-paced environment and make timely decisions using analytics, experience, and judgment.
  • Demonstrate excellent attention to detail and organization skills.
  • Work autonomously and be willing to take initiative without close supervision.
  • Drive results both individually and through enabling others by leading and collaborating.
  • Allocate resources and adjust processes to provide an exceptional customer experience.
  • Communicate effectively and tailor your communication style to different audiences.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $30.60 and $45.95/hr, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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08.07.2025
A

Apple EMEIA Regional Voice Customer Lead United Kingdom, England, London

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Description:
You are an amazing Communicator who will be responsible for Investigating, Understanding, and Synthesizing Regionally Nuanced customer feedback data and then sharing findings with WW Teams who are functional owners of impacted areas to ensure plans are in place to drive improvement. This role will be responsible for including but not limited to :• Identify and prioritize improvement opportunities. Identify and prioritize key customer experience improvement opportunities across EMEIA by utilizing customer feedback data and through partnership with Insights, Analytics, Customer Care, and other partner teams.• Understand e-commerce trends and the associated customer experience in EMEIA. Be able to articulate customer expectations, services that are offered in the market, as well as how they are executed (buy flow, communications, payment options, delivery methods, etc).• Enhance clarity of communication of our transactional and delivery messaging while preserving Apple’s brand and tone of voice. • Liaise with Product Management and Operations teams to be a local customer and market expectations expert as we plan for, and roll out new site features and projects in EMEIA.• Present customer engagement insights to senior executives visiting the region. Be the voice of the customer for EMEIA, and be able to clearly and effectively communicate the nuances that matter to the customer experience in EMEIA.• Connect with the total Apple business to ensure adequate coverage of areas where VOC issues are likely to emerge. Understand in depth the key VOC issues in EMEIA, but also develop broad insight into VOC issues across WW.• Work closely with Contact Center and Operations teams to prioritize and address issues at a non-Capital level.• Join the dots. From the unique perspective and vantage point of WW VOC, spot the fixes that net the biggest customer gains. See the bigger picture. Be able to assimilate large volumes of internal and external data as well as customer inputs, and identify connections and relationships between disparate sources.
  • Extensive experience in a customer-focused role in e-commerce
  • Deep curiosity with the drive to “follow the data” to uncover the root of an issue wherever the path may lead you.
  • Strong quantitative and problem solving skills with the ability to synthesize and distill large amounts of inputs into clear narratives.
  • Ability to collaborate cross-functionally and globally to leverage knowledge to gain holistic understanding of complex situations and create strategic consensus.
  • Exceptional ability to problem solve, develop creative solutions, and demonstrate resourcefulness, while maintaining extreme attention to detail.
  • Great written and oral communication skills, and outstanding presentation skills. Can effectively mix narrative and data, using pixel-perfect slides, to influence senior executives and make them see things differently.
  • Effective planning skills with the ability to handle multiple projects or tasks at the same time, while being open to and responding flexibly to change.
  • Ability to function largely autonomously, setting your own daily priorities and goals while effectively communicating back to leadership exactly why these are the correct focus areas.
  • Strong empathy for the customer experience
  • Makes space to listen, learn, and amplify diverse perspectives and experiences
  • Actively seeks out opportunities to champion and celebrate inclusion and diversity
  • Fluent proficiency for one or more additional non-English EMEIA market language
  • BS/BA degree, MS/MA/MBA
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30.06.2025
A

Apple EMEIA Regional Operations Executive Maternity cover United Kingdom, England, London

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Description:
The Preservation and Fixture Insight (P&FI) Program is responsible for the Quality Execution andMaintenance of all EMEIA Branded Programs to ensure the ultimate consumer experience is provided at all times. The Program focuses on the key aspects of fixture repair and maintenance, supplies and technology and is responsible for 5,000+ POS across 70+ Countries.
Support the P&FI Manager through driving the day-to-day running of the Repair and Maintenance Program throughout Western Europe.Monitor repair and maintenance activity on a daily basis. Work with Project Managers from theWorld Wide (WW) Team and local vendors to ensure repairs are processed in a timely and satisfactory manner and to the highest quality execution.Full ownership of inventory into Arvato and also for all Programs to ensure SLAProvide analysis of maintenance data to identify and determine where Program efficiencies can be made within your specific region.Create, distribute and maintain training materials specific to each vendor, reseller and local team.Manage translation and localisation of materials as necessary.Work with NPI team at launch in the co-ordination of all 3D merchandising activities.Responsible for specific projects which cover all of EMEIA, specifically supply management. Cover-age includes order approvals, system management, vendor selection & other development projects based on the requirements of the Geo. Close working relationship with the World Wide team required.
  • 3-5 years Retail or equivalent management experience required. Experience working in a
  • high volume, fast paced environment.
  • 3-5 years project management experience, including budgetary control.
  • Strong Operations background
  • Proficiency in Mac OS, Word, Excel, and Keynote is essential.
  • Excellent communication, planning and analytical skills necessary as well as an understand-
  • ing of the brand and general Apple product knowledge.
  • Supply chain or inventory management background a plus
  • Working knowledge of Facilities & Maintenance practices
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Description:
  • 10+ years of experience in sales strategy, business development, enterprise sales, or a related field with at least 5 years of experience leading teams
  • Proven track record in strategic customer engagement and partner relationship management
  • Strong storytelling and presentation skills, with experience communicating complex strategies to executive-level audiences
  • Experience curating high-impact executive briefings or customer workshops
  • Awareness of the top enterprise solutions powering the F5000.
  • Strong technical and analytical skills.
  • Inspirational team leader who fosters talent growth and collaboration
  • Strong relationship building skills along with the ability to navigate ambiguity and partner cross-functionally.
  • Passionate and self-motivated, with outstanding attention to detail, sense of urgency, and follow-through.
  • Background or familiarity with innovation facilitation, design thinking, or spatial computing technologies is a plus
  • Familiarity with Apple’s spatial technology ecosystem or related AR/VR technologies strongly preferred
  • Excellent cross-functional collaboration and project management skills
  • Bachelor's degree in Business, Marketing, or related field (MBA preferred)
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