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Customer Relations Admin - Arabic jobs at Apple in Ireland, Cork
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Ireland
Cork
8 jobs found
28.07.2025
A
Apple Customer Relations Admin - Arabic Ireland, Cork
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Be a techno-functional lead and rightly align technical resources to tasks. Experience in both leading a program and being a part of a wider program involving multiple groups. Strong communication...
Description:
- Be a techno-functional lead and rightly align technical resources to tasks.
- Experience in both leading a program and being a part of a wider program involving multiple groups.
- Strong communication skills and be able to articulate complex business and technical situations to a variety of audiences.
- Experience in all aspects of Software Development Life Cycle using different software development methodologies.
- Background in payments is highly desired.
- Experience managing high transaction volume projects is a plus.
- Prior experience in reconciliation products is a plus.
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20.07.2025
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Apple Sales Support Specialist Retail Customer Care - Arabic Ireland, Cork
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Fluent English and Saudi Arabic required with excellent written and oral communication skills in both English and Saudi Arabic. Minimum 3 years of proven track record of success and high...
Description:
An overview of your day-to-day responsibilities. Understand how to use multiple sources of information to stay current on product, policies and technology changes.
- Fluent English and Saudi Arabic required with excellent written and oral communication skills in both English and Saudi Arabic.
- Minimum 3 years of proven track record of success and high performance in technology and business solutions sales or equivalent.
- Experience working in contact centre environments, and/or in a customer facing sales.
- Strong presentation skills to confidently present solutions to customers.
- Strong technical skills, particularly on Apple products, mobility adoption and business transformation with general knowledge of key SMB industries, technology trends, challenges, and industries
- Ability to maintain composure and deliver exceptional customer experiences in any environment, energised by personal interaction.
- Flexibility to rotate through different sales specialities and support other RCC departments as needed.
- As this role depends on the volume of the business, flexibility around shifts and weekend working hours will be required.
- Comfortable working with leadership to provide programmatic and tool improvement ideas.
- Bachelor’s degree preferred, or equivalent experience.
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07.07.2025
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Apple German Aftersales Support Representative Retail Customer Car... Ireland, Cork
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Fluency in German and English. Passion for outstanding customer service. 2 years of call centre / customer support experience. Availability to work weekends. Confident and enthusiastic communicator. Strong customer focus...
Description:
- Fluency in German and English
- Passion for outstanding customer service
- 2 years of call centre / customer support experience
- Availability to work weekends
- Confident and enthusiastic communicator
- Strong customer focus and decision making skills
- Excellent written & verbal communication skills
- Strong attention to detail
- Adaptability & willingness to take on new tasks
- Strong team player who is resourceful and flexible
- Ability to solve complex problems
- Strong analytical, organisational and administrative skills
- High level of computer literacy
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07.06.2025
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Apple Aftersales Support Representative Retail Customer Care - Fre... Ireland, Cork
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Fluency in French and English. Passion for outstanding customer service. 1 year of call centre / customer support experience. Availability to work weekends. Confident and enthusiastic communicator. Strong customer focus...
Description:
- Fluency in French and English
- Passion for outstanding customer service
- 1 year of call centre / customer support experience
- Availability to work weekends
- Confident and enthusiastic communicator
- Strong customer focus and decision making skills
- Excellent written & verbal communication skills
- Strong attention to detail
- Adaptability & willingness to take on new tasks
- Strong team player who is resourceful and flexible
- Ability to solve complex problems
- Strong analytical, organisational and administrative skills
- High level of computer literacy
- At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.
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18.05.2025
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Apple Sales Support Specialist Retail Customer Care - Arabic Ireland, Cork
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Fluent English and Saudi Arabic required with excellent written and oral communication skills in both English and Saudi Arabic. Minimum 3 years of proven track record of success and high...
Description:
An overview of your day-to-day responsibilities. Understand how to use multiple sources of information to stay current on product, policies and technology changes.
- Fluent English and Saudi Arabic required with excellent written and oral communication skills in both English and Saudi Arabic.
- Minimum 3 years of proven track record of success and high performance in technology and business solutions sales or equivalent.
- Experience working in contact centre environments, and/or in a customer facing sales.
- Strong presentation skills to confidently present solutions to customers.
- Strong technical skills, particularly on Apple products, mobility adoption and business transformation with general knowledge of key SMB industries, technology trends, challenges, and industries
- Ability to maintain composure and deliver exceptional customer experiences in any environment, energised by personal interaction.
- Flexibility to rotate through different sales specialities and support other RCC departments as needed.
- As this role depends on the volume of the business, flexibility around shifts and weekend working hours will be required.
- Comfortable working with leadership to provide programmatic and tool improvement ideas.
- Bachelor’s degree preferred, or equivalent experience.
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These jobs might be a good fit
04.05.2025
A
Apple Retail Online Senior Customer Service Specialist - Arabic Ireland, Cork
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Fluent in Arabic and English language. 2nd level customer support experience desirable. Strong analytical, organisational, and administrative skills. 2 years of call centre / customer support experience. High level of...
Description:
- Fluent in Arabic and English language
- 2nd level customer support experience desirable
- Strong analytical, organisational, and administrative skills
- 2 years of call centre / customer support experience
- High level of computer literacy
- Adaptability & willingness to take on new tasks
- Passion for outstanding customer service
- Ability to solve complex problems
- Ability to prioritise tasks & work to deadlines / targets
- Strong team player who is resourceful and flexible
- Confident and enthusiastic communicator
- Excellent written & verbal communication skills
- Strong attention to detail
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These jobs might be a good fit
19.04.2025
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Apple Retail Customer Care Readiness Program Manager Ireland, Cork
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Deep understanding of the online retail environment overseeing projects, initiatives, or programs across people or teams. Experience working at a multifunctional global scale and with partners in different regions. Strong...
Description:
You will identify, define and drive contact centre readiness launch strategies, provide guidance to support Apple policies, resolve complex issues and support positive customer and employee engagement with Apple. You will be able to determine necessary communication, training and policy creation requirements required for a successful launch. The Readiness Program Manager will manage an efficient contact centre escalation path for identifying and resolving program/product launch issues.The role will require cross-functional coordination to identify and implement ongoing improvements to internal processes and tools to support business efforts. You will collaborate closely with worldwide business partners across multiple organisations. You will work to streamlined timelines to support broad and diverse project profiles with limited pre-disclosure. Responsibilities:- Provide leadership and ongoing feedback to support product, program and project readiness to ensure all call centre specialists are prepared- Implement standardisation across all regions for readiness initiatives- Coordinate and lead localised command centres for internal and external leadership during key launches, including determining and assigning roles and responsibilities- Simplify complex concepts for specialists and customers, create content when required- Develop KPIs, scorecards and internal processes to reduce cost and drive business improvements- Host on-site launch command centres and events around NPIs, promos and other major launches
- Deep understanding of the online retail environment overseeing projects, initiatives, or programs across people or teams
- Experience working at a multifunctional global scale and with partners in different regions
- Strong analytical and problem-solving skills, can understand customer data and convert into insights and actions.
- Working knowledge of SAP and Excel
- Experience in contact centre environment and fulfilment operation a plus
- Hands on experience in product, project or program management or order fulfillment in the tech industry
- PMP certification
- Outstanding written and verbal presentation skills
- Non-standard business hours and some travel will be required.
- Obsessively focused on the customer and employee experience
- Proactive team player with a can-do attitude and a deep sense of ownership and accountability
- Must display great ability to prioritise deliverables, focusing on critical path items with a persistent attention to detail
- Requires the ability to change the thinking of, or gain acceptance from others in sensitive situations- without damage to the relationship
- BA/BS degree preferred or combination of relevant work experience and education.
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These jobs might be a good fit
Be a techno-functional lead and rightly align technical resources to tasks. Experience in both leading a program and being a part of a wider program involving multiple groups. Strong communication...
Description:
- Be a techno-functional lead and rightly align technical resources to tasks.
- Experience in both leading a program and being a part of a wider program involving multiple groups.
- Strong communication skills and be able to articulate complex business and technical situations to a variety of audiences.
- Experience in all aspects of Software Development Life Cycle using different software development methodologies.
- Background in payments is highly desired.
- Experience managing high transaction volume projects is a plus.
- Prior experience in reconciliation products is a plus.
Show more
These jobs might be a good fit
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Customer Relations Admin - Arabic opportunities at Apple in Ireland, Cork. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.