Pod Tech Specialist Na Eng jobs at Amazon

You will maintain an in-depth knowledge of AWS's Generative AI services and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of Generative AI technologies, you will play a pivotal role in propelling AWS's revenue growth while helping customers stay ahead of the curve in a rapidly evolving technological landscape. You exercise learn & be curious to articulate AWS’ Gen AI strategy and the services we offer to accelerate adoption. You conduct compelling executive conversations on the transformational possibilities of generative AI and data, while also being capable of helping our customers navigate which features to apply for their use-cases. You can describe the “why” and “what” of generative AI use case and technical solutions at a 200-level, with the detailed “how” being provided by solution architects.
Key job responsibilities
Strategic customer engagement:
Adoption program development:
- As an adoption expert, create and maintain best practices documentation, implementation guides, and training materials to be applied across multiple service domains.
- Track and analyze adoption metrics to measure effectiveness and identify areas for improvement.
- Develop governance frameworks for sustainable adoption at scale across domains.
Customer success management:
Product feedback loop:
- Collect and communicate customer feedback, insights, and requirements to Go-To-Market teams.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor’s degree in Computer Science, Engineering, Math, or a related field or 5 years of product management or go-to-market, or sales experience.
- 5+ years of GenerativeAI / AI / ML.
- 10+ years in the technology industry focused on customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics
- Experience engaging and influencing senior customer executives, technologists and/or partners to solve complex business problems with advanced technologies
- Ability to travel up to 15% as needed

- Experience in AWS cloud computing or SaaS, ideal if experience is in GenAI/AI.
- MBA or advanced degree in AI/ML.
- Effective at communicating complex technological solutions to diverse audiences and building strong internal and external brand presence.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Key job responsibilities
• Office hours duty in data center operations
• Capacity landing and decommissioning according to process guideline
• Run rack to rack cabling include fiber and copper cables upon Amazon standards.
• Rack cabling coordination and quality control
• Innovate and contribute from day to day operation experiences to improve operation efficiency
• Maintain proper media operations according to process guideline
• Site management and maintain tidiness in operation areas
• Assist Hardware Break-fix and troubleshooting according to process guideline
A day in the life
You will experience a typical day of DCO in Amazon with
• Take ownership of technical issues, utilizing cross-team collaboration when needed to drive resolution
• strive for operations excellence and innovate improvement ideas
• Use ticket system to prioritize and track the installation, diagnosis, and hardware or network issues
• Maintain service level agreements through the rapid response to emergency issuesReasons you will love working in an Amazon Data Center:
• Diverse and inclusive culture
• Professional development opportunity through hands-on training and learning on wide variety of systems, career advancement within AWS Data Center
• Ability to have high degree of ownership to innovate and scale ideas across Amazon Data Centers world-wide
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Inclusive Team CultureMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance

- 1+ years of computer hardware experience, including troubleshooting and repairing experience
- Bachelor's degree in IT, computer science or equivalent
- Knowledge of network cabling, optic types, and test equipment

- 1+ years of data center experience
- Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
- Experience summarizing and communicating important data

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.What you will do: As a member of the AWS Board Core Design & Services team, you will own next-generation server components with a strong focus on digital circuit board design and signal integrity. You will have demonstrated results in the architecture and development of high-speed, complex PCB designs for server components, including motherboards, graphics, accelerators, and programmable hardware. Your expertise in signal integrity analysis and advanced PCB design techniques will be crucial for optimizing high-speed interfaces and ensuring robust system performance. You will interact with an interdisciplinary team of engineers to design, develop, validate, and launch at large scale.Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS creates a unique opportunity for differentiated hardware that will directly benefit customers.Why you will love it: You will build next-generation hardware that powers the cloud. You will deliver improvements for our customers and have a direct impact on our bottom line. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work.Key job responsibilities
As a member of the AWS Board Core Design & Services team, you will own next-generation server components with a strong focus on digital circuit board design and signal integrity. You will have demonstrated results in the architecture and development of high-speed, complex PCB designs for server components, including motherboards, graphics, accelerators, and programmable hardware. Your expertise in signal integrity analysis and advanced PCB design techniques will be crucial for optimizing high-speed interfaces and ensuring robust system performance. You will interact with an interdisciplinary team of engineers to design, develop, validate, and launch at large scale.A day in the life
Utility Computing (UC)Work/Life Balance
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

- BS Electrical/Computer Engineering (or equivalent experience)
- 5+ years of hands-on experience with high-speed PCB design, including signal integrity analysis and optimization
- Strong proficiency in PCB design tools (Allegro, CAM350, or equivalent) with demonstrated ability to perform detailed PCB reviews
- 5+ years of experience in high-speed interface design (DDR, PCIe, USB, etc.) with emphasis on signal integrity
- Proven track record in impedance control, stack-up design, and power integrity optimization
- 5+ years of experience in board root cause analysis and resolution, particularly focusing on signal integrity issues
- Experience with flash, I2C, SPI, UART, and ethernet interfaces

- Master's degree in electrical engineering, computer engineering, or equivalent
- 7+ years of experience in server design for cloud or enterprise applications
- Advanced expertise in:
- High-speed PCB design and signal integrity analysis
- Complex motherboard and peripheral component design
- Multi-layer PCB stack-up optimization
- Advanced routing techniques for high-speed interfaces
- EMI/EMC compliance and design considerations
- Power delivery network (PDN) design and analysis
- Proficiency with signal integrity simulation tools (Ansys, Cadence Sigrity, or similar)
- Experience in designing for reuse across multiple products
- Advanced knowledge of server technologies including:
- Signal integrity optimization techniques
- Power optimization
- Thermal considerations
- Mechanical constraints in PCB design
- BIOS and BMC integration
- High-speed networking interfaces
- Experience with impedance-controlled board design and manufacturing processes
- Strong expertise in component selection considering signal integrity requirements
- Experience in design for large scale applications with emphasis on signal integrity
- Experience working with interdisciplinary teams to execute complex PCB designs from concept to production

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities
Our technicians have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
- Show a strong aptitude for troubleshooting and problem solving
- Solve problems at their root and step back to understand the broader context- Maintain service level agreements through the implementation of proactive issue detection and reporting
- Are biased to act in the absence of direction or support
- Improve effectiveness through process innovation
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- 1+ years of computer hardware troubleshooting and repair experience
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- 1+ years of data center experience
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- Hard drive installation and removal, and destruction and basic Networking removal/installation and clearing of configurations
- Familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage media Ram/CPU/Motherboard/Input-Output devices
- Previous experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops) and previous experience migrating and decommissioning of data center assets a plus.

This function will Accelerate the Applied AI Solutions GTM strategy and growth (as defined by our Operating Plan) through strategic initiatives that transform our organizational capability and operational excellence. This position requires a strong understanding of the internal AWS and external Partner business dynamics, AWS field enablement and planning processes, the ability to make important data-driven decisions, and bias for action to implement strategies that enhance performance with speed.Key job responsibilities
Contribute to AAIS portfolio strategy development, architecting comprehensive strategies and analytics frameworks to drive data-driven decision making across regions.Design and implement field and partner enablement programs, including training, and engagement models to transform sales effectiveness through innovative technology solutions.Partner cross functionally to develop and maintain measurement frameworks to evaluate initiative and program effectiveness.Develop geo-specific GTM plans and "Get to Green" plans, implementing scalable mechanisms that drive organizational effectiveness across multiple regions.Build strategic relationships with field and partner leadership, serving as a primary liaison between AAIS GTM leaders and regional stakeholders.Foster organizational alignment through effective communication of strategy and goals across all levels, driving proven results.Roll up sleeves and build sophisticated data models and data analysis as needed.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience with sales enablement platforms

- Experience interpreting data and making business recommendations
- MBAPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

In this role, you will drive data-driven decision making, establish efficient workflows, and manage complex problems with effective risk mitigation strategies. Strong communication skills are crucial, as you will interact with senior leadership and create various forms of documentation including strategic narratives and PR/FAQs. We're looking for someone who can foster an inclusive environment, mentor team members, and drive process improvements while maintaining operational excellence. Success in this position requires balancing tactical needs with strategic goals, making thoughtful trade-offs, and consistently improving team operational metrics. The ideal candidate will have a proven track record of building sustainable, high-performing teams and driving strategic initiatives while maintaining exceptional standards of operational excellence.Key job responsibilities
• Collaborate with internal teams or vendors to execute projects and resolve customer issues.
• Lead continuous improvement efforts.
• Audit the quality of work performed and provide constructive feedback when necessary.
• Participate in hiring, training and development of others.
• High attention to detail and capable of managing multiple priorities simultaneously.
• On-call for high-severity issues outside standard hours.
• Work with the team onsite in our corporate offices Monday-Friday.

- Bachelor's degree
- 5+ years of Information Technology (IT) experience
- 7+ years of IT Leadership experience

Key job responsibilities
- Maintain configuration control and monitor health of automated equipment
- Troubleshoot and diagnose failures of automated equipment
- Gather data and communicate during equipment downtime
- Perform preventative maintenance activities on equipment
- Drive machine operation process improvements, maintain floor stock inventory
- Follow work instructions and safety procedures
- You will independently execute and prioritize work to meet company deliverables
- Execute test procedures for component and system level testing maintenance
- Champion safety requirements in all designated zones and work locations
- Ensure lab equipment is maintained and calibrated
- Receive shipments and coordinate deliveries with recipients (Using pallet jacks, kit carts, etc)
- Your work may include contributing to improving SOPs and safety proceduresAdditional Requirements:
- Willing to work overtime and weekends as needed. Estimated shift times are Sun-Wed, 4X10 5pm -3:30am
- Standing for long periods of time, climbing up and down ladders, bending, grasping, sitting, pulling, pushing, stooping, and stretching may be required to perform the functions of this position
- Able to lift-up to 25lbs. unassistedCandidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.Export Control Requirement:

- High school or equivalent diploma
- 3+ years experience in mechanical or electrical hardware assembly, test, and/or installation
- 1+ years operating and/or maintaining high volume manufacturing equipment
- 1+ years using hand tools and/or precision measuring instruments (i.e., Calipers, multi-meters, torque wrenches, feeler gages, gage blocks)
- Experience of ownership of the performance and health of automated processes
- Experience reading, interpreting and working from engineering documentation and/or drawings
- Ability to gather and analyze data to support root cause diagnosis

- 5+ years experience in mechanical or electrical hardware assembly, test, and/or installation
- 3+ years operating and/or maintaining high volume manufacturing equipment
- 3+ years using hand tools and/or precision measuring instruments (i.e., Calipers, multi-meters, torque wrenches, feeler gages, gage blocks)
- Experience in the aerospace industry, automotive industry, medical device industry, aviation, military or other high-reliability operating environment
- Experience in a fast-paced production environment
- Experience working with FOD, ESD sensitive hardware and clean room requirements
- Experience working with Electro-Mechanical Assembly