Military Veterans Spouses Encouraged jobs at Amazon

Amazon is looking for an AI Content Expert II to help with annotations, content generation, and data analysis. As part of the Data Team, you will be responsible for delivering high-quality training data to improve and expand AGI's Large Language Models' (LLMs) capabilities.Key job responsibilities
As an AI Content Expert, you will be responsible for creating training data that are complex in nature and will require you to make informed and high judgement decisions in each case. You will be working closely with scientists and engineers to review and update guidelines, identify tooling improvement opportunities, and engage in conversations regarding the quality of data. Your key responsibilities will include (but not limited to) the below:- Creating and annotating high-quality complex training data in multiple modalities (text, image, video) on various topics, including technical or science-related content
- Writing grammatically correct texts in different styles with various degrees of creativity, strictly adhering to provided guidelines
- Performing audits and quality checks of tasks completed by other specialists, if required
- Making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks
- Diving deep into issues and implementing solutions independently
- Identifying and reporting tooling bugs and suggesting improvements

- An Associate’s Degree or related work experience.
- 2+ years of experience working with written language data, including experience with annotation, and other forms of data markup.
- Strong proficiency in English. Candidate must demonstrate excellent writing, reading, and comprehension skills (C2 level in the Common European Framework CEFR scale).
- Strong understanding of U.S.-based culture, society, and norms.
- Strong research skills to gather relevant information, understand complex topics, and synthesize multiple resources; understanding of basic academic integrity, i.e. plagiarism.
- Excellent attention to details and ability to focus for a long period of time.
- Comfortable with high-school level STEM
- Ability to effectively write and evaluate diverse subject matter across various domains
- Ability to adapt writing style to suit various style guidelines and customers.
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.

- Bachelor’s degree in a relevant field or equivalent professional experience.
- Experience with creating complex data for LLM training and evaluation.
- 1+ year(s) of experience working with command line interfaces and basic UNIX commands.
- Familiarity with common markup languages such as HTML, XML, Markdown.
- Familiarity with common standard text formats such as JSON, CSV, RTF.
- Working knowledge of Python or another scripting language.
- Familiarity with regular expressions syntax.
- Familiarity with Large Language Models.
- Comfort in annotation work that may include sensitive content.

About Operations Technology Solutions (OTS)
About the Role:
As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.Key job responsibilities
- Troubleshooting difficult IT problems without SOPs Planning and coordinating CMs and CM templates.- Leading continuous improvement efforts.
- Auditing the quality of work performed and provide constructive feedback when necessary.- Serving as the first point of escalation.
- Participating in hiring, training and development of others.

- 3+ years of IT client, server, and network service delivery experience
- 4+ years of IT systems or relevant commercial production environment experience
- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 4+ years of Microsoft administration, Linux administration, or Cisco IOS (CLI) experience
- 4+ years of troubleshooting in a multi-user high availability environment experience
- 4+ years of PC repair, troubleshooting, deployment and liquidation experience
- High school or equivalent diploma

- 3+ years of supporting a windows server environment experience

As part of the Amazon Dedicated Cloud (ADC) Network Operations, you’ll play a key role in driving the stability and sustainability of next-generation IP networks that support the U.S. Intelligence Community. From the top of rack to the network core and everything in between, you’ll work with best-in-class Network Engineers to deliver simple, sustainable and repeatable solutions and processes and drive complex issues to resolution. Using your experience with network and Unix systems engineering, you’ll be able to fully own and transform networking projects relating to deployment, implementation, scaling, and/or optimization.As Network Development Engineer, you’ll partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools.Physical and Other Requirements:
* Must be willing to support an off-hours operations escalation pager rotation.
* Experience dealing with customers during problem resolution and operating efficiently under pressure.
* The ability to sit in front of computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
* Travel to data center/network sites and Amazon/customer offices as needed.
This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.
Key job responsibilitiesYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Graduate of the approved Amazon pre-apprenticeship training program with TLG with a conferral date on or after 6/1/24 OR 4+ years of equivalent experience in a network focused hands-on technical role working with routing protocols/technologies and platforms and/or WAN network environments OR a relevant networking related bachelor’s degree or higher in a related technical discipline with a graduation date between May 2023 - September 2025 or graduated within the last 24 months.

* Experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events, and experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.
* Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, and Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.
* Strong desire to build, ability to multitask, sense of ownership and urgency.
* Experience with Agile development methodologies and DevOps environments.
* Knowledge & experience of Linux or other Unix operating systems
* Proficiency in scripting/programming with one or more of Python, Perl, Ruby, Shell, Java, etc.

Key job responsibilities
You will:
- Develop and deliver mobile app features, UX flows, and UI components- Work to continuously improve code quality, code maintainability and app performance
- Mentor other developers and help raise the mobile app development bar- For Android Devs: Work with modern android development tools and principles such as MVVM, Android Navigation Component, Data Binding, RxJava, Dagger, Retrofit, Kotlin, Coroutines, Gson and others- For iOS Devs:
Work with modern iOS development tools and principles

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- 3+ years of Android development experience
- 3+ years of Apple platform development experience

Key job responsibilities• Provide daily IT support services to the RBKS workforce located in the BOS23 office, including hardware and software troubleshooting, imaging, and break/fix services for corporate devices (primarily laptops).
• Manage and maintain network infrastructure at local and remote offices, utilizing technologies such as Cisco Meraki, Aruba, and Juniper Networks. This includes troubleshooting and maintaining Layer 2 and Layer 3 network infrastructure, including LAN, WAN, and wireless networks.
• Act as a subject matter expert and resource for other IT team members, taking ownership of independent responsibilities for the BOS23 site/region.
• Improve existing systems and develop sustainable future roadmaps for the BOS23 site, including architecting and maintaining a device test network.
• Provide first and second-level support for MacOS and Windows operating systems.
• Ensure operational excellence by providing on-call and/or alternate hours support to meet uptime expectations.
• Stay updated on projects being run by other internal teams to identify potential conflicts or redundancies.
• Interface with external vendors, third-party support teams, and other resources as needed.
• Collaborate with internal teams to identify areas where IT can provide assistance.
• Identify underutilized resources and opportunities to reduce waste/spend and optimize costs at the site.
• Take ownership of the client experience for all Ring/Blink/Key/Sidewalk team members within your purview, including day-to-day management of the internal technical ticket queue.
A day in the life
• Providing daily IT services to the RBKS workforce located in BOS23 office
• Assisting in device troubleshooting for a hybrid environment workforce, with the concentration being on the BOS23 office
• Balancing day-to-day ticket queue management with projects and network support
• Act as an IT spokesperson for the service desk in their region
• Applying strong knowledge of network infrastructure technologies (including Cisco Meraki, Aruba, and Juniper Networks) to meet uptime standards for business and test networks
• Proficient in troubleshooting and maintaining Layer 2 and Layer 3 network infrastructure, LAN, WAN, and wireless networks.
• Providing desktop level support to end users; an Excellent understanding of MacOS and Windows operating systems, and some experience with Linux is a plus.
• Excellent communication and interpersonal skills for interfacing with internal and external stakeholders.
• Ability to work independently and take ownership of responsibilities.

- 3+ years of technical support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of IT systems or relevant commercial production environment experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 1+ years of PC repair, troubleshooting, deployment and liquidation experience

- 5+ years of technical support experience
- 4+ years of supporting and maintaining a corporate network environment experience
- 3+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 3+ years of working with Microsoft Office products and applications, Linux, Cisco IOS (CLI) experience
- 3+ years of IT systems or relevant commercial production environment experience
- 3+ years of PC repair, troubleshooting, deployment and liquidation experience

Key job responsibilities- Design and build innovative technologies in a large distributed computing environment, and help lead fundamental changes in the industry.
- Work in an agile environment to deliver high-quality software.
- Use SCRUM, test-driven development, and continuous deployment to deliver projects based on realistic timelines and resource constraints.A day in the life
In this role, you'll spend your day coding complex features and architecting scalable solutions. You'll regularly coordinate with Product, UX, and Operations partners, translating business requirements into technical specifications and ensuring alignment across teams. In this fast-paced environment, you'll balance multiple projects, conduct code reviews, and drive technical decisions while collaborating closely with cross-functional stakeholders.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

The 12 months on the job training consists of a combination of AWS internal training paired with shadow opportunities and industry recognized certifications. Clear benchmarks are set to justify compensation increases, conversions or termination.This is a Department of Labor apprenticeship program. In order to be eligible you must be a military spouse or a veteran who has served in the US Armed Forces.
Mentorship and Career GrowthWe have a career path for you no matter what stage you’re in when you start here. You’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• Bachelor's Degree or higher in Computer Science, Computer Engineering, or related fields with a graduation date between May 2023 - September 2025 or graduated within the last 24 months.
OR
• Graduate of Skillstorm, TLG, WA2VETS, or MSSA with a conferral date on or after 9/1/24 AND either a Bachelor’s Degree in a computer/IT related field or 4+ years of equivalent computer/IT experience

• Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis
• Knowledge of, at least, one modern programming language such as C, C++, Java, or Perl
• Experience building complex software systems that have been successfully delivered to customers
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Ability to take a project from scoping requirements through actual launch of the project
• Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs