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You will maintain an in-depth knowledge of AWS's Generative AI services and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of Generative AI technologies, you will play a pivotal role in propelling AWS's revenue growth while helping customers stay ahead of the curve in a rapidly evolving technological landscape. You exercise learn & be curious to articulate AWS’ Gen AI strategy and the services we offer to accelerate adoption. You conduct compelling executive conversations on the transformational possibilities of generative AI and data, while also being capable of helping our customers navigate which features to apply for their use-cases. You can describe the “why” and “what” of generative AI use case and technical solutions at a 200-level, with the detailed “how” being provided by solution architects.
Key job responsibilities
Strategic customer engagement:
Adoption program development:
- As an adoption expert, create and maintain best practices documentation, implementation guides, and training materials to be applied across multiple service domains.
- Track and analyze adoption metrics to measure effectiveness and identify areas for improvement.
- Develop governance frameworks for sustainable adoption at scale across domains.
Customer success management:
Product feedback loop:
- Collect and communicate customer feedback, insights, and requirements to Go-To-Market teams.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Bachelor’s degree in Computer Science, Engineering, Math, or a related field or 5 years of product management or go-to-market, or sales experience.
- 5+ years of GenerativeAI / AI / ML.
- 10+ years in the technology industry focused on customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics
- Experience engaging and influencing senior customer executives, technologists and/or partners to solve complex business problems with advanced technologies
- Ability to travel up to 15% as needed
- Experience in AWS cloud computing or SaaS, ideal if experience is in GenAI/AI.
- MBA or advanced degree in AI/ML.
- Effective at communicating complex technological solutions to diverse audiences and building strong internal and external brand presence.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Key job responsibilities
• Office hours duty in data center operations
• Capacity landing and decommissioning according to process guideline
• Run rack to rack cabling include fiber and copper cables upon Amazon standards.
• Rack cabling coordination and quality control
• Innovate and contribute from day to day operation experiences to improve operation efficiency
• Maintain proper media operations according to process guideline
• Site management and maintain tidiness in operation areas
• Assist Hardware Break-fix and troubleshooting according to process guideline
A day in the life
You will experience a typical day of DCO in Amazon with
• Take ownership of technical issues, utilizing cross-team collaboration when needed to drive resolution
• strive for operations excellence and innovate improvement ideas
• Use ticket system to prioritize and track the installation, diagnosis, and hardware or network issues
• Maintain service level agreements through the rapid response to emergency issuesReasons you will love working in an Amazon Data Center:
• Diverse and inclusive culture
• Professional development opportunity through hands-on training and learning on wide variety of systems, career advancement within AWS Data Center
• Ability to have high degree of ownership to innovate and scale ideas across Amazon Data Centers world-wide
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Inclusive Team CultureMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
- 1+ years of computer hardware experience, including troubleshooting and repairing experience
- Bachelor's degree in IT, computer science or equivalent
- Knowledge of network cabling, optic types, and test equipment
- 1+ years of data center experience
- Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
- Experience summarizing and communicating important data
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This function will Accelerate the Applied AI Solutions GTM strategy and growth (as defined by our Operating Plan) through strategic initiatives that transform our organizational capability and operational excellence. This position requires a strong understanding of the internal AWS and external Partner business dynamics, AWS field enablement and planning processes, the ability to make important data-driven decisions, and bias for action to implement strategies that enhance performance with speed.Key job responsibilities
Contribute to AAIS portfolio strategy development, architecting comprehensive strategies and analytics frameworks to drive data-driven decision making across regions.Design and implement field and partner enablement programs, including training, and engagement models to transform sales effectiveness through innovative technology solutions.Partner cross functionally to develop and maintain measurement frameworks to evaluate initiative and program effectiveness.Develop geo-specific GTM plans and "Get to Green" plans, implementing scalable mechanisms that drive organizational effectiveness across multiple regions.Build strategic relationships with field and partner leadership, serving as a primary liaison between AAIS GTM leaders and regional stakeholders.Foster organizational alignment through effective communication of strategy and goals across all levels, driving proven results.Roll up sleeves and build sophisticated data models and data analysis as needed.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- 5+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience with sales enablement platforms
- Experience interpreting data and making business recommendations
- MBAPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Key job responsibilities
- Maintain configuration control and monitor health of automated equipment
- Troubleshoot and diagnose failures of automated equipment
- Gather data and communicate during equipment downtime
- Perform preventative maintenance activities on equipment
- Drive machine operation process improvements, maintain floor stock inventory
- Follow work instructions and safety procedures
- You will independently execute and prioritize work to meet company deliverables
- Execute test procedures for component and system level testing maintenance
- Champion safety requirements in all designated zones and work locations
- Ensure lab equipment is maintained and calibrated
- Receive shipments and coordinate deliveries with recipients (Using pallet jacks, kit carts, etc)
- Your work may include contributing to improving SOPs and safety proceduresAdditional Requirements:
- Willing to work overtime and weekends as needed. Estimated shift times are Sun-Wed, 4X10 5pm -3:30am
- Standing for long periods of time, climbing up and down ladders, bending, grasping, sitting, pulling, pushing, stooping, and stretching may be required to perform the functions of this position
- Able to lift-up to 25lbs. unassistedCandidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.Export Control Requirement:
- High school or equivalent diploma
- 3+ years experience in mechanical or electrical hardware assembly, test, and/or installation
- 1+ years operating and/or maintaining high volume manufacturing equipment
- 1+ years using hand tools and/or precision measuring instruments (i.e., Calipers, multi-meters, torque wrenches, feeler gages, gage blocks)
- Experience of ownership of the performance and health of automated processes
- Experience reading, interpreting and working from engineering documentation and/or drawings
- Ability to gather and analyze data to support root cause diagnosis
- 5+ years experience in mechanical or electrical hardware assembly, test, and/or installation
- 3+ years operating and/or maintaining high volume manufacturing equipment
- 3+ years using hand tools and/or precision measuring instruments (i.e., Calipers, multi-meters, torque wrenches, feeler gages, gage blocks)
- Experience in the aerospace industry, automotive industry, medical device industry, aviation, military or other high-reliability operating environment
- Experience in a fast-paced production environment
- Experience working with FOD, ESD sensitive hardware and clean room requirements
- Experience working with Electro-Mechanical Assembly
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You will work with the world’s largest computing infrastructure. Your work involves some periods' independence from your team. You will learn the daily operations of a large data center. You will be working and troubleshooting hands on with servers and network equipment.You will interact with other teams like logistics, networking, security, and etc in order to get the job done. There is never a dull moment as each day presents itself with different challenges. Work with multiple teams (DC operations, DC Engineering, Logistics, Security and Projects etc.)Some of the key responsibilities you will undertake are:
- Perform diagnostics and troubleshoot all hardware and related problems
- Perform basic level OS troubleshooting
- Perform basic level configuration troubleshooting
- Perform replacement of our parts of and devices
- Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
- Maintain a high level of system reliability by prioritizing resolution of trouble tickets efficiently
- Follow DC operations, Logistics, Security and Safety related processes and guidelines
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
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You'll be part of a world-class team in a dynamic environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale and to gain world class experience in cloud computing. You'll be surrounded by people who are passionate about cloud computing, believe that first class service is critical to customer success and are committed to improvement.
Key job responsibilities
As a Linux Administrator at Amazon you will utilise your Linux skills to troubleshoot, innovate fixes and workarounds, keep software up-to-date and provide data and metrics that help manage the capacity and efficiency of our services. You will draw on your networking knowledge to identity and troubleshoot network connectivity issues.You understand system design best practices and the importance of implementing systems and services that are secure, scalable, reliable, resilient, efficient and performant.A day in the lifeDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Advanced knowledge in Linux system administration
- Experience of systems automation using BASH, Python, Perl, etc
- Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
- Experience with troubleshooting at all levels, from application to network to host
- Bachelor’s Degree in Systems Engineering, Computer Science or related field, or relevant work experience
- Exposure to cloud computing concepts and design considerations
- Advanced knowledge of configuration management systems, such as: Puppet, Chef, Ansible, or related systems
- Experience with performance testing and tuning
- Experience in a 24x7 production environment
- Significant experience of monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
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Key job responsibilities
• Collaborate and communicate effectively with experienced cross-disciplinary Amazonians to design, build, and operate innovative products and services that delight our customers, while participating in technical discussions to drive solutions forward.• Design and develop scalable solutions using cloud-native architectures and microservices in a large distributed computing environment.• Participate in code reviews and contribute to technical documentation.• Build and maintain resilient distributed systems that are scalable, fault-tolerant, and cost-effective.• Leverage and contribute to the development of GenAI and AI-powered tools to enhance development productivity while staying current with emerging technologies.• Write clean, maintainable code following best practices and design patterns.• Demonstrate operational excellence through monitoring, troubleshooting, and resolving production issues.A day in the life
As an intern, you will be matched to a manager and a mentor and will have the opportunity to influence the evolution of Amazon technology and lead critical projects early in your career.
As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.Learning Sessions:
- Are enrolled in a Bachelor's degree or above in Computer Science, Computer Engineering, or related fields at time of application
- Knowledge of programming languages such as C/C++, Python, Java or Perl
- Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysis
- Experience from a technical internship
- Experience with distributed, multi-tiered systems, algorithms, and relational databases
- Experience in optimization mathematics such as linear programming and nonlinear optimization
- Ability to effectively articulate technical challenges and solutions
- Adept at handling ambiguous or undefined problems as well as ability to think abstractly
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You will maintain an in-depth knowledge of AWS's Generative AI services and relevant cross-functional areas to build strong relationships with field teams, and customers. By driving the adoption of Generative AI technologies, you will play a pivotal role in propelling AWS's revenue growth while helping customers stay ahead of the curve in a rapidly evolving technological landscape. You exercise learn & be curious to articulate AWS’ Gen AI strategy and the services we offer to accelerate adoption. You conduct compelling executive conversations on the transformational possibilities of generative AI and data, while also being capable of helping our customers navigate which features to apply for their use-cases. You can describe the “why” and “what” of generative AI use case and technical solutions at a 200-level, with the detailed “how” being provided by solution architects.
Key job responsibilities
Strategic customer engagement:
Adoption program development:
- As an adoption expert, create and maintain best practices documentation, implementation guides, and training materials to be applied across multiple service domains.
- Track and analyze adoption metrics to measure effectiveness and identify areas for improvement.
- Develop governance frameworks for sustainable adoption at scale across domains.
Customer success management:
Product feedback loop:
- Collect and communicate customer feedback, insights, and requirements to Go-To-Market teams.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Bachelor’s degree in Computer Science, Engineering, Math, or a related field or 5 years of product management or go-to-market, or sales experience.
- 5+ years of GenerativeAI / AI / ML.
- 10+ years in the technology industry focused on customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics
- Experience engaging and influencing senior customer executives, technologists and/or partners to solve complex business problems with advanced technologies
- Ability to travel up to 15% as needed
- Experience in AWS cloud computing or SaaS, ideal if experience is in GenAI/AI.
- MBA or advanced degree in AI/ML.
- Effective at communicating complex technological solutions to diverse audiences and building strong internal and external brand presence.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
These jobs might be a good fit