Engineering Operations Technician jobs at Amazon in United States, Virginia

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities
You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.
These activities include the following:
• Lifting and moving material up to 49 pounds each
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Work in a noisy environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:
• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Are biased to act in the absence of direction or support
• Improve effectiveness through process innovation
This position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
- Networking experience with CCNA and/or Network+ certifications is a plus.
- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
- Associate's degree in IT-related field plus two years of progressively responsible experience preferred

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
The Kuiper team is looking for a Supplier Quality Engineer (mechanical/electro-mechanical) who will define requirements and deploy processes to deliver aerospace quality at unprecedented scale. The ideal candidate is a systems thinker with excellent analytical abilities, strong technical skills, effective written and verbal communication, and most importantly, a passion for developing suppliers to produce high-quality, mission-critical hardware in volume production.Key job responsibilities
- Own and lead Kuiper supplier quality management activities including requirements definition, part qualification, production process validation, receiving/source inspection, CAPA, metrics reporting, and continuous improvement- Partner cross-functionally to define Kuiper Quality System in compliance with AS9100 & IS09001
- Scale supplier processes and quality systems to reduce defects with increasing volumes
- Be a subject matter expert in the disciplines of vendor process management and quality control
- Lead external audit teams
- Influence supplier selections and engineering design decisions to factor sustainable quality
- Influence supplier investments to reduce risk and improve quality of components
- Establish and monitor supplier mechanisms for verifying production processes remain in control
- Analyze and improve supplier quality metrics
- Represent Kuiper Supplier Quality in cross-functional initiatives
- Travel as needed to accomplish program objectives
A day in the life
- Participates in product development teams as owner of supplier quality system requirements- Builds and enforces implementation of the Kuiper Quality System
- Serves as the face of Kuiper Quality for suppliers communicating expectations, reviewing methods and resolving issues

- Experience in developing functional specifications, design verification plans and functional test procedures
- Experience developing and executing PPAP
- Experience conducting supplier quality system and process audits
- Experience driving supplier RCCA

Medium and low voltage power systems Generators
UPS
HVAC (Air Handlers / Exhaust Fans / VFD)
Chilled Water Systems
Building Management systems (BMS)
Electrical Power Monitoring Systems (EPMS)
Testing and balancing
Pumps and Hydronic systemsYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
As the Commissioning Engineer (CxE), you will provide testing and validation oversight of AWS data center electrical and mechanical infrastructure. This includes, but not limited to, review of design documents and equipment submittals, leading Factory Witness Testing (FWT), and managing third-party commissioning vendors in the performance of onsite pre-functional, functional, and integrated systems testing. You will own your projects’ successes where you Deep Dived to resolve technical issues and had Bias for Action to address schedule impacts and coordination demands onsite. You will be sharing your lessons learned leading towards team growth and program improvements.You will get the opportunity to provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. During commissioning, you will be continuously auditing Cx vendors’ activities to ensure compliance with environmental, quality, and safety requirements. Following the AWS project reporting format, you will be responsible for regular reporting of commissioning progress and metrics of assigned project to your Regional Commissioning Manager. You will have the opportunity to lead several projects simultaneously to achieve key milestones and deliver data center capacity, while managing project budget as approved by Finance.A day in the life

• 5+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems
• Bachelor’s degree in mechanical/electrical engineering or 5 years of relevant discipline work experience
• High technical competency in either mechanical or electrical or control systems utilized in critical infrastructures, with the capability to learn and be trained.
• Understand the design concept and intent by reviewing mechanical or electrical design documentation, including drawings, specifications, vendor submittals and sequences of operations and provide feedback on the same in accordance with Amazon standards for basis of design.
• Develop but majorly review commissioning documentation such as test plans, scripts and reports developed by vendors to ensure accuracy in accordance with the design requirements.

• Advanced knowledge Microsoft Office Suite - Word, Excel, Outlook required; advanced knowledge of SharePoint (or similar) preferred
• Strong communication skills, detail oriented, highly organized, and able to work in high stress environments to maintain calm and respectful interaction with multiple teams
• Advance knowledge of mechanical, electrical, and controls systems for critical infrastructures
• Ability to read and edit construction documents (design drawings, control diagrams, specifications, etc.)
• Experience developing and executing test procedures for mechanical or electrical systems/components based on design intent and approved equipment submittals

Key job responsibilities- Effectively and efficiently manage the operations budget and expenditures.- Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Utilize root cause analysis and troubleshooting/problem solving skills
- Respond to out-of-hours emergency calls.- May assist in the build out of new facilities and assist in projects to increase current facility efficiency
- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasksPhysical Requirements:- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protectionA day in the lifeYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of people management and team development experience
- 5+ years of engineering work managing large-scale services experience
- Experience in people management and team development
- Experience in engineering work, managing large-scale services
- Experience maintaining SLAs through the implementation of proactive issue detection and reporting
- Experience operating a mission-critical team or product
- High school or equivalent

- 3+ years of work in a management position with 5 or more direct reports experience
- 5+ years of work in data centers with an emphasis on building and equipment operation experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Experience in a management position with 5 or more direct reports
- Experience working in data centers with an emphasis on building and equipment operation

As a Sr. SDE, Chip Validation Ops, you will design and implement software systems to monitor, test, and improve silicon quality across our fleet. Build scalable solutions for tracking component performance and automating quality inspection processes.Key job responsibilities
-Develop and maintain systems to track silicon part quality metrics
-Create and scale functional, performance, logic and electrical tests
-Design and scale automated inspection mechanisms for quality control
-Collaborate with hardware teams to define test requirements and specificationsWork/Life Balance
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

-Bachelor's degree in Computer Science, Computer Engineering, or related field
-8+ years of chip design and/or embedded development experience
-Experience with test automation and continuous integration
-Knowledge of semiconductor testing methodologies
-Proficiency in one or more programming languages (C++, Python, Java)
-Experience with large-scale distributed systems

-Knowledge of hardware description languages (Verilog, VHDL)
-Background in test development for semiconductor devices
-Experience with statistical analysis and data visualization
-Familiarity with hardware debugging tools

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
Physical Decommissioning of network racks/devices and cabling infrastructure in a Data Center environment.Manage assigned work and priorities through ticketing system and/or workflows.Provide status updates to Stakeholder via ticketing system.Effectively co-ordinate and deliver multiple tasks congruently.Exhibit quality workmanship on all work and maintain Data Center cleanliness.Effectively leverage the logical tools and systems that are provided.Follow all production, safety and quality standards, codes and industry best practices.Read and comprehend data center build documentation, and site specific layout material.Travel within geographical work area is required, up to 25% travel outside traditional work area may be required depending on your primary region.Scope effort assigned, validate all work is ready for decommissioning, create change requests to perform work, and timely execute effort that has been assigned.All efforts need to be documented via ticketing system.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years’ experience coordinating work and priorities through ticketing system and workflows
- 2+ years of computer hardware troubleshooting and repair experience and 1+ years of computer networking experience
- High school or equivalent diploma

Key job responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislationPhysical Requirements:- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protectionA day in the lifeYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- High school or equivalent diploma

- 2+ years of data center engineering experience