Sr Program Manager Comms Selling Partner Communications & Content jobs at Amazon in United States, Tempe

You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers at. You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.Key job responsibilities
Maintaining existing Data CentersHelping build and bring online new Data CentersAssisting & managing relationships with external vendors & contractorsEnsuring we adhere to and exceed local Health & Safety standards in all our Data CentersCreating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changesAssisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.A day in the life
A day in the life
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience managing a technical team
- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.
- 2+ years of experience with Networking, or Computer hardware.

- 2+ years of previous Data Center Management experience.
- Effective communication and decision making skills
- Behavioral interviewing and hiring experience
- Formal project management certifications (Prince2, PMP, AGILE)
- Experience or Knowledge of AWS products: EC2, EBS, S3 and infrastructure and system redundancy (Power feeds, ATS, Server Hardware, RAID, Network Connectivity)

As an Applied Scientist, you will work with talented peers pushing the frontier of computer vision and machine learning technology to deliver the best experience for our neighbors.This is a great opportunity for you to innovate in this space by developing highly optimized algorithms that will work at scale. This position requires experience with developing Multi-modal LLMs and/or Vision Language Models. You will collaborate with different Amazon teams to make informed decisions on the best practices in machine learning to build highly-optimized integrated hardware and software platforms.Key job responsibilities
- Participate in the design, development, evaluation, deployment and updating of data-driven models for computer vision applications.- Research and implement the state-of-the-art computer vision and Vision Language models algorithms.- Influence system design and product vision by making informed decisions on the selection of technology, data sources, algorithms, and sensors.

- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience
- 1+ years of building machine learning models or developing algorithms for business application experience
- Experience programming in Java, C++, Python or related language
- Have publications at top-tier peer-reviewed conferences or journals
- Experience developing and implementing deep learning algorithms, particularly with respect to computer vision algorithms, vision-language models (VLMs) or large language models (LLMs)

- Bachelor's degree in Business, Analytics, Computer Science, or related field
- 5+ year’s experience in data analytics with advanced Excel proficiency (VBA, pivot tables, array functions, power pivots)
- 3+ years hands-on experience with data visualization tools (Tableau, Quicksight, or Power BI)
- Strong SQL proficiency and experience working with large datasets
- Demonstrated experience in requirements gathering and metrics-driven analysis
- Track record of translating complex data into actionable business recommendations
- Experience collaborating with cross-functional teams and influencing senior stakeholders
- Background in automation and process improvement initiatives
- Strong problem-solving and analytical skills with attention to detail
- Excellent written and verbal communication skills
- Experience with AI/ML tools and automated workflow development

Key job responsibilities

- 5+ years of business intelligence and analytics experience
- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience
- Experience with SQL
- Experience with ETL
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software
- Bachelor's degree in Mathematics, Statistics, Economics, Engineering, or a related business/analytical disciplines

- 4+ years of working with very large data warehousing environment experience
- 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience
- 7+ years of business intelligence and analytics experience

This individual will work with teams across SPS to influence content quality, relevancy, and engagement as inputs to our end goal of improving seller satisfaction through comms. You will establish program best practices, lead change initiatives, and implement solutions that benefit the seller experience.Excellent communication skills, bias for action with clear prioritization and an ability to thrive in ambiguity are required.Key job responsibilities
• Establish programmatic best practices in alignment with overall content quality strategy
• Define and instrument success metrics across content types and channels
• Develop and maintain partnerships with internal teams and stakeholders, driving accountability
• Conduct weekly metrics analysis and deliver program reporting to leaders and stakeholders
• Serve as a key influencer in developing and auditing business strategy, and monitoring key metrics, seller feedback, and learnings to deliver programmatic optimizations
• Review and implement program and process optimization

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Key job responsibilities
-Develop large scale, high performance, high reliability systems.-Innovate based on new ideas and build comprehensive system/features.
A day in the life
An engineer in Selling Partner Identity Verification will spend their day collaborating with their teammates on designs for new systems, providing code review feedback for their peers, writing code to implement new software as well as update legacy software, working with business partners to define requirements and drive better experiences for our customers.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- Bachelor's degree or equivalent

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Key job responsibilities
-Develop large scale, high performance, high reliability systems.-Innovate based on new ideas and build comprehensive system/features.
A day in the life
An engineer in Selling Partner Identity Verification Tech will spend their day collaborating with their teammates on designs for new systems, providing code review feedback for their peers, writing code to implement new software as well as update legacy software, working with business partners to define requirements and drive better experiences for our customers.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- Bachelor's degree or equivalent

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent