Support Associate Ii Ots jobs at Amazon in United States, Sioux Falls
Amazon Support Associate II OTS United States, South Dakota, Sioux Falls
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This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.A day in the life- Manage and monitoring systems health and status
- Provisioning devices, assisting with data ingestion, and device cleaning
- Troubleshooting device, network, and/or configuration related issues- Writing and disseminating after action reports capturing key events, actions taken, and future mitigation plans
- Providing on-call support when necessaryWork/Life Balance
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
- 3+ years of experience operating in a Unix, Linux, or Red Hat environment.
- 3+ years of experience implementing automated software testing, scripting, deployment, and performance analysis systems.
- 3+ years of experience of proven ability to troubleshoot and identify the root cause of issues.
- Current, active US Government Security Clearance of TS/SCI with Polygraph
Preferred Qualifications
- 5+ years experience with cloud computing technologies.
- 5+ years of experience with support procedures and methodologies for production computing environments.
- 5+ years experience troubleshooting.
- 3+ years of networking experience.
- 3+ years of experience with performance and log analysis.
These jobs might be a good fit
Share
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.A day in the life- Manage and monitoring systems health and status
- Provisioning devices, assisting with data ingestion, and device cleaning
- Troubleshooting device, network, and/or configuration related issues- Writing and disseminating after action reports capturing key events, actions taken, and future mitigation plans
- Providing on-call support when necessaryWork/Life Balance
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
- 3+ years of experience operating in a Unix, Linux, or Red Hat environment.
- 3+ years of experience implementing automated software testing, scripting, deployment, and performance analysis systems.
- 3+ years of experience of proven ability to troubleshoot and identify the root cause of issues.
- Current, active US Government Security Clearance of TS/SCI with Polygraph
Preferred Qualifications
- 5+ years experience with cloud computing technologies.
- 5+ years of experience with support procedures and methodologies for production computing environments.
- 5+ years experience troubleshooting.
- 3+ years of networking experience.
- 3+ years of experience with performance and log analysis.
These jobs might be a good fit
