Tech Customer Solutions Mgr Buy Prime Bwp Multi-channel Fulfillment Mcf jobs at Amazon in United States, Seattle

Key job responsibilities- Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, efficiency and cost
- Vendor management of Colo datacenter services providers to meet or exceed contracted performance SLA’s
- Safety, security, and availability incident response, incident management and incident resolution
- Continuous improvement of operational processes, procedures, methods and tools

Bachelor's or Master’s degree in engineering, computer science or a related field, or relevant industry experience
- 10+ years of relevant management experience in data center operations, facility engineering operations, information technology critical environment facilities, advanced high-volume manufacturing or similar.
- Demonstrated track record in delivering complex projects
- Proven ability to hire, develop and manage high-performing technical teams
- Prior ownership of the operation of a mission-critical team and/or product
- Ability to operate independently as a manager of a geographically distributed management team
- Excellent written and verbal communications skills
- Excellent analytical, quantitative, and presentation skills
- Fluency in Spanish and English

- Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma
- Substantial knowledge of mechanical, electrical, and controls systems in a critical or controlled environment.
- Broad knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.The Senior Electric Propulsion Engineer will provide technical leadership within Kuiper's Propulsion Design Engineering team as a subject matter expert for the electric propulsion system. This position demands a combination of technical depth, leadership abilities, and systems engineering experience capable of driving innovation of spacecraft propulsion technologies that ultimately enable customer service via the Kuiper satellite constellation. In this role, you will advise test, manufacturing, and mechanical engineers on electric propulsion best practices. Your expertise will directly influence all aspects of propulsion system design and development, including propellant storage and delivery, magnetic circuit design, cathode design, propulsion system architecture, avionics requirements, thermal management, embedded software design, and in-flight concepts of operation (CONOPs).
Key job responsibilities
The Senior Electric Propulsion Engineer supports the system and design throughout the hardware development lifecycle, from conception, prototyping, design validation & test, through production manufacturing, and flight operations. Key responsibilities will include
- impact and influence the full scope of propulsion system design, development, and production including: propellant storage and delivery; thruster magnetic circuit design; cathode design; overall system architecture trades; Propulsion avionics requirements; thermal management; system integration; and propulsion embedded software
- perform detailed system performance and risk analyses to support design trades, risk assessments, and risk mitigation plans
- act with delegated design authority to approve: production non-conformances; changes in design, test, and systems engineering artifacts; and Concepts of Operations for the Kuiper Propulsion system
- identify and assess technical risks based on data and outcomes in development, production, and flight operations
- lead or support test execution for development, validation, and risk assessments - especially for integrated tests across multiple large vacuum chambers suitable for testing Hall effect thrusters
- define test plans & test requirements to meet development and production test objectives
- define procedures for in-flight responses to novel off-nominal scenarios, and directly support flight operations as neededA day in the life
The Senior Electric Propulsion Engineer will work within multi-disciplinary teams as the go-to source for electric propulsion knowledge. Teams will work on all aspects of propulsion system development, implementation and production and will require you, as propulsion expert, to ensure the key aspects of device operation are being properly considered and tested within constraints. You will aid in test planning, operation and data analysis, co-author test reports and disseminate impactful results.

- Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or Bachelor's degree and 5+ years of professional or military experience
- 5+ years of experience with electric propulsion technologies through design or test

- Master's degree or above in Electrical Engineering, Mechanical Engineering, or a related field
- 7+ years of developing electric propulsion technologies through design & test cycles
- Experience with Design of Experiments (DOE)
- Familiarity with electric circuit design
- Experience with finite element analysis for electromagnetic fields and/or fluid flow

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Key job responsibilities
1. Working closely with the multiple CMT business, product/program teams to understand the business drivers, data availability and product challenges. This will require data gathering and manipulation, synthesis and modeling and problem solving.3. Build self-service reporting platforms, establishing automated processes for large scale data analysis.
4. Understand and write high quality queries to retrieve and analyze data (ongoing reporting and adhoc requests).6. Own end-to-end data architecture for new product launches.

- 8+ years of professional or military experience
- 5+ years of SQL experience
- Experience programming to extract, transform and clean large (multi-TB) data sets
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience with AWS technologies
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with theory and practice of information retrieval, data science, machine learning and data mining

Our AI acceleration Partner Solutions Architects focus on automating large scale workflows with AI and accelerating partner AI readiness and transformation. In this role, you'll build AI tools/agents and solutions that drive both internal AWS productivity and external partner success. This position directly supports AWS' strategic vision to lead AI/GenAI development alongside our customers and partners. The role offers visibility across APO organization and the opportunity to shape the future of partner AI transformation.Key job responsibilitiesDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of design, implementation, or consulting in applications and infrastructures experience
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

At the forefront of new deal evaluation, you will work across business and internal/external partner teams to identify and define technical metadata requirements, across software development teams to align on high-level, end-to-end engineering solutions, and across operational teams to ensure that solutions are scalable and durable for launch.Key job responsibilities
As a Sr. Solutions Architect, you will be responsible for building and leading durable programs to scale Live Events including:• Collaborate with business, product, operations, and engineering teams to develop and execute the roadmap for live events.
• Assess partner requirements and technical capabilities to inform business and operational decisions.
• Provide technical expertise to inform integration solutions for complex problems with partners and internal stakeholders.
• Collaborate with internal teams (e.g., launch managers, product managers, marketing) to define how live and on-demand content will be presented to customers on Prime Video.
• Work closely with sports media partners, metadata aggregators, and internal teams to deliver results and continuously improve processes for publishing sports content.
• Plan for future investments needed to support industry standards.
• Establish goals, plans, and related metrics, manage initiatives, and track progress to achieve efficiency and quality improvements.A day in the life
You will define and execute programs to bring new sports leagues to Prime Video, launch and support live events, and drive/manage technical and operational efficiency efforts.

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- Demonstrated expertise in designing and implementing large-scale systems with high availability and performance requirements; experience with writing functional requirements to create new solutions or refine processes

- 5+ years of infrastructure architecture, database architecture and networking experience
- 5+ years of specific experience in media and entertainment technology, including broadcast systems, streaming platforms, or content management solutions; demonstrated ability to work cross-functionally with engineering, product, business, and operations to deliver online products

You'll bring a proven track record of structuring and closing enterprise-level partnerships, along with deep experience in solution-based selling. Working closely with cross-functional teams, you'll align partnership strategies with product capabilities, ensuring successful integration and adoption of our APIs.
Key job responsibilities
* Initiate, develop, and oversee relationships with our most-strategic internal partners and our executive sponsors.
* Understand the needs of our Selling Partners and influence or grow our technology partners to address those needs.
* Manage complex relationships and business and technical requirements.
* Work with internal and cross functional teams to create and execute on strategic API business plans, inclusive of innovative demand generation, strategic GTM activities, and co-marketing campaigns,
* Drive results through business reviews to manage progress against a business plan.
* Implement programmatic mechanisms with key internal stakeholders that will allow us to operate at scale.

- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules