Strategic Customer Engagements Deal Lead jobs at Amazon in United States, Seattle

At this role the associate gets a chance to work on multiple generations of E-reader devices and will directly contribute to the high quality of the devices.Key job responsibilities
- Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner.
- Should have understanding of the functionality of the project/product. Should have the ability to stay connected with changing requirements and documentation.
- Should be able to actively look for gaps in test cases and look beyond test cases for issues/bugs.
- Should execute processes to thoroughly test product changes.
- Should have the ability to backtrack and do a root cause analysis of bugs/issues.A day in the life
A typical day involves executing regression cases , raising bugs, supporting ad-hoc requests etc.
Also involves interacting with QA for new features, supporting first pass and bug repro.
Contributing ideas and take part in implementing them

- Bachelor's degree
- Knowledge of QA methodology and tools

- B.E ,B.Tech. ,MSC IT and MCA
- Good Communication
- Testing Knowledge
- Good Analytical Skill

Come build the future with us! In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.Key job responsibilities
Roles and Responsibilities
- Ability to travel up to 30% as neededAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of managing and developing high performance teams experience

Key job responsibilities
What You'll Do
• Design and develop scalable, high-performance software solutions that optimize the customer service experience and reduce customer effort
• Lead technical initiatives that support our CSAs in solving complex customer problems with precision and confidence
• Build systems that enable data-driven decision making while maintaining the highest standards of customer data protection and privacy
• Create and implement solutions that empower CSAs to exercise good judgment while providing consistent, reliable customer support
• Collaborate with product managers and stakeholders to identify customer pain points and architect solutions that transcend organizational boundaries
• Develop and maintain monitoring systems that help identify customer impact issues and enable swift resolution through automated escalation paths
• Partner with cross-functional teams to root cause customer experience defects and implement systematic fixes
• Mentor junior engineers while fostering a culture of customer obsession and technical excellence
• Build and maintain tools that help CSAs deliver personalized solutions while maintaining operational efficiency at scale
• Participate in on-call rotations to ensure our systems maintain high availability and reliability, treating every customer issue with urgency
About the team
Technologies You'll Work With
• Core programming languages including but not limited to Java
• Linux operating systems
• AWS services and cloud infrastructure
• Distributed systems and microservices architecture
• Database technologies and data structures

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon seeks an Electromagnetic Interference and Compatibility (EMI and EMC) Engineer to join the Antenna Team. As a Kuiper EMC/EMI engineer you will develop requirements, review designs and build test capability for complex payload subsystems for low-earth-orbit satellites. In this role you will influence decision makers on the process, procedures and necessary tests required to achieve EMI/EMC qualified hardware. You will execute tests and provide leadership for other engineers and technicians during test campaigns. The key responsibilities of the role are:
• Define requirements for testing and qualifying subsystems
• Perform analysis of radiated emissions and susceptibility (RE/RS)
• Develop models for interference and shielding issues to mitigate and control emissions and susceptibility.
• Work with electronic component design teams to communicate requirements related to electromagnetic environments such as shielding, grounding, bonding and isolation
• Work with subsystem design owners on EMI related challenges
• Define and coordinate EMI and EMC testing for a satellite and its subsystems
• Coordinate requirements and validation with Launch Providers’ EMI and EMC teams.
• Develop and maintain EMI/EMC test labs and equipment and support execution of EMI/EMC testing for a satellite and its subsystems
• Identify emission and susceptibility non-conformance. Debug all failures to root-cause and provide manufacturable solutions.Export Control Requirement

- Bachelor's degree in Electrical Engineering or a related field
- 3+ years of experience in a hardware development role focusing on electromagnetic environments or EMI/EMC.
- 3+ years of experience with defining and conducting EMI/EMC testing for electronic components and systems.

- PhD or Master in Electrical Engineering, Physics or related degree
- 7+ years of experience in spaceflight avionics development as an electromagnetic environments effects engineer.
- Experience with EMC industry standards and specifications for aerospace such as MIL-STD-461 and AIAA S-121A.
- Experience with using analysis to define requirements for emissions and susceptibility of avionics components.
- Experience modelling electromagnetic environments using electromagnetic (EM) computational commercial software.

Key job responsibilities
* Solve front-end engineering problems, applying appropriate technologies, UX patterns and best practices.
* Use common user interface design patterns to decrease friction between the customer and software.
* Instrument software with real user metrics (e.g., taps/clicks, feature interaction, performance, fatals) to provide data and protect the customer experience by using alarms and monitors.
* Proficient with debugging, profiling, and analysis tools used to support front-end applications
* Focus on operational excellence, constructively identifying problems and proposing solutionsA day in the life
* Participate in bi-weekly sprint planning
* Attend daily standups with the team
* Attend weekly operational meeting, lunch n' learns, and career coaching 1 on 1's with your manager
* Communicate weekly on project statuses
* Schedule and participate in project meetings and reviews with UX, PM, and Engineering stakeholders
* Contribute feature code and conduct code reviews for your teammates
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience
- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience
- Experience using JavaScript frameworks such as angular and react

- 1+ years of agile software development methodology experience
- Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node

Amazon has a global presence. Travel will occasionally be necessary but shouldn’t be more than 20%. International support will be part of the job, some international travel may be necessary. Support could consist of working on international teams and could require developing detailed schematic design packages. An understanding of international mechanical design requirements is helpful but not necessary.
Key job responsibilities- Work with internal teams to understand user requirements.- Creation of designs which meet or exceed our quality requirements and fall within our budgetary requirements.- Work with regional vendors and manufactures to specify the appropriate mechanical equipment.- Work with local utilities to understand and define site utility requirements.- Work with local agencies having jurisdiction to ensure compliance with city/county requirements and building codes.- Review and approval of equipment submittals.- Define project scopes and provide technical support for information requests during construction phases.- Ability to work on concurrent projects in multiple geographical regions.- Travel to sites for site review and work with onsite field engineers, engineering evaluations, mechanical systems audits, and startup as needed.- Having fun and offering creative, out of the box solutions.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor’s degree in Mechanical Engineering or an equivalent engineering degree in a related field with at least 4 years of additional qualifying experience.
- 6+ year of experience in design engineering or the construction industry, related to all aspects of Mechanical, including hydronics, air side duct design, and plumbing design. 4+ years’ experience using Revit for producing Mechanical & Plumbing engineering BIM models and construction drawings.
- Experience applying local codes, International Code Council (ICC) requirements, and other Mechanical industry standards, procedures, and methodologies.

• Experience directly related to construction of data centers, critical medical, industrial, construction, oil and gas, or large-scale mechanical and power systems.
• Experience with processes of design review, specification, development of design standards, and submittal review. Ability to read and understand construction documents for all trades (design drawings, control diagrams, specifications, etc.).
• Experience with performance-based alternatives to prescriptive Mechanical design. Advance knowledge of mechanical engineering systems
• Experience designing of high volume air handling systems and controls, chilled water systems and controls, economization solutions and direct/indirect evaporative cooling systems.
• Professional Engineering license, NCEES Record

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to ownKey job responsibilities
- Function as the single threaded relationship manager for a strategic supply partner that provides design, development, manufacturing and integration services for AWS servers and server rack integration.
- Matrix manage all aspects of supplier performance including cost, quality, capacity, delivery, compliance, sustainability and overall supply strategy.
- Negotiate and execute complex supplier agreements, statements of work and other contracts by working with cross-functional leads.- Deliver AWS’s cost objectives through detailed understanding of all cost drivers and bill of material reviews.
- Manage vendor escalations and provide executive level updates as required.- Identify key technology trends in the industry and drive supplier product roadmaps that align with AWS’s technical development and manufacturing initiatives.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*
*Inclusive Team Culture*
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Knowledge of basic supply agreement construction and key contracting provisions/requirements
- Bachelor’s or an advanced degree in supply chain, business, engineering, finance or related technical or quantitative field, or 6+ years related experience.
- 6+ years of strategic sourcing or procurement of hardware, or 4+ with advanced degree.
- 3+ years of working with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.
- 5+ years of related supply chain experience in cloud computing, high technology or consumer electronics.

- Knowledge of the semiconductor industry, processes, technologies and key suppliers
- Knowledge of global supply chain processes and practices. Demonstrated ability to negotiate and execute complex global sourcing contracts.
- Experience creating, iterating, and improving end-to-end global sourcing procurement and supply chain strategies utilizing third party Manufacturing.
- Experience with international procurement, trade and incoterms.
- Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer.
- MBA or advanced degree in engineering, operations research, logistics, mathematics or other quantitative disciplines.