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We have an immediate opening for a Field Engineer in the San Antonio, TX region.As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:- Perform design and equipment submittal review for new Data Centers in your region.
- Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
- Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
- Own the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.- Work on concurrent projects, sometimes in multiple geographical regions.- Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.Must have a valid US driver's license and reliable personal transportation by start date.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities
* Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.* Are detail and data oriented?* Have experience solving problems with engineered solutions.* Have experience managing engineering projects and consultants.* Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers).* Are adaptable and inclined to get into the field to see things up close.* Excited about a mix of office and field work.A day in the life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Bachelor’s Degree in Electrical Engineering or equivalent experience.
- Organized and have the ability to set priorities and meet deadlines and budget and experience using a variety of web based and other software tools for calculation and data processing.- Direct experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers.- Experience as resident engineer or hands-on (in the field) design consultant or owner’s engineer and knowledge of building codes and regulations for your region.- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents. and ability to carry design concepts through exploration, development, and into deployment/mass production- Basic understanding of both mechanical and/or electrical equipment/design related to data centers (Including but not limited to: uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment, etc...), and EPMS/SCADA/BMS Controls system experience (software and/or hardware)
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Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.Key job responsibilities
- Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
- Assist with activities to triage and escalate system or network outages to reduce downtime
- Understand and execute change management activities in a high availability environment
- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
- Effectively manage and oversee IT asset inventories- Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
- Occasional travel required based on the needs of the business
- Participate in 24/7 on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours
A day in the life
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) PlanLearn more about our benefits here:
- High school or equivalent diploma
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- Excellent customer facing skills
- Bachelor's degree
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience supporting video conference and teleconference equipment
- Experience in Active Directory and Windows Server backup solutions
- Ability to write simple scripts in an administrative language
- Strong analytical skills with demonstrated problem solving abilities
- Proven ability to develop clear, concise change management and standard operating procedure (SOP) documentation
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About the RoleYou can work in San Francisco, CA; Irvine, CA.You Will
- Be responsible for the growth, development, and performance management of software engineers under your leadership
-Contribute to strategic planning and partner with product managers and technical program managers to develop a strong vision for Twitch’s video platform
- 3+ years of experience as an engineering manager
- 5+ years of experience in software development
- Experience running the day-to-day operations of software engineering projects of significant complexity
- Experience in hiring and developing engineers under your leadership
- Experience with languages/frameworks we use at Twitch: Golang, Typescript/React
- Familiarity with video delivery concepts and systems
- Familiarity with Twitch, gaming, and/or streaming on TwitchPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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About the RoleAs a Senior Engineering Manager, Identity, you will partner with other engineering managers, technical program managers, and product management to modernize and reimagine Twitch’s Identity stack to delight our customers. Reporting to the Director of Identity, Privacy, and Security Platforms, you will lead a team of 8 engineers as you bring operational maturity and excellence to the team’s authentication and authorization systems.You Will- Encourage others to do excellent work through your leadership.
- Attract, grow, and retain excellent software engineers.- Extend, scale, and redefine the Twitch Identity Platform.
- Drive operational excellence Identity’s authentication and authorization systems.
- 3+ years of experience as an engineering manager
- 5+ years of experience in software development
- Experience running the day-to-day operations of software engineering projects of significant complexity
- Experience in hiring and developing engineers under your supervision
- Experience gathering feedback from customers to inform engineering prioritization
- Background in authentication and authorization systems
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
Key job responsibilities
As an experienced technology professional, you will be responsible for:- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
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- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
- Strong software engineering background with full-stack development experience
- Deep understanding of machine learning fundamentals, particularly large-scale model training
- Expertise in distributed systems, cloud computing, and scalable data processing
- Experience with data pipeline design, ETL processes, and data management systems
- Proficiency in translating academic concepts into production systems
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience with dataset curation and quality assessment techniques Knowledge of computer vision and multimodal data processing
- Background in research environments or supporting ML research workflows
- Experience with data visualization and annotation tooling
- Familiarity with modern data filtering and deduplication methodologiesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Key job responsibilities
• Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives.
• Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes.
• Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem-solve and drive solutions to mitigate the impact from the issues.
• Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies.
• Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps, ensuring alignment on expectations with internal partner teams and outside vendors.
• Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the project to leadership/management team.
• Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities to internal customers and partner teams.
• Efficiently manage change order controls, purchase orders, and invoice validation/approvals.
• Excel at building strong working relationships with internal and external stakeholders across multiple projects.
• Identify and lead process improvement initiatives that improve the Engineering and cross-teams’ efficiencies, optimizing the teams’ value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time.
• Travel 80% domestically although travel intensity can be variable and consist of up to three weeks in a row, including weekends.
- Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, or other STEM field
- 8+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation
- Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems
- Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.)
- • Master’s degree in Engineering, Operations, Business Administration, or a related STEM field
- • Operations Management/Distribution Center experience with direct management or responsibility for material handling, automation, or other technical projects
- • Experience with Six Sigma and/or Lean Manufacturing
- • Experience with Microsoft Project, Smartsheet programs
- • Experience with design and/or implementation automation solutions, such as Conveyors, Sorters, high speed manufacturing and packaging lines, Robotic work cells
- • Proven technical leadership for industrial engineering projects or programPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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We have an immediate opening for a Field Engineer in the San Antonio, TX region.As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:- Perform design and equipment submittal review for new Data Centers in your region.
- Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
- Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
- Own the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.- Work on concurrent projects, sometimes in multiple geographical regions.- Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.Must have a valid US driver's license and reliable personal transportation by start date.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities
* Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.* Are detail and data oriented?* Have experience solving problems with engineered solutions.* Have experience managing engineering projects and consultants.* Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers).* Are adaptable and inclined to get into the field to see things up close.* Excited about a mix of office and field work.A day in the life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Bachelor’s Degree in Electrical Engineering or equivalent experience.
- Organized and have the ability to set priorities and meet deadlines and budget and experience using a variety of web based and other software tools for calculation and data processing.- Direct experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers.- Experience as resident engineer or hands-on (in the field) design consultant or owner’s engineer and knowledge of building codes and regulations for your region.- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents. and ability to carry design concepts through exploration, development, and into deployment/mass production- Basic understanding of both mechanical and/or electrical equipment/design related to data centers (Including but not limited to: uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment, etc...), and EPMS/SCADA/BMS Controls system experience (software and/or hardware)
These jobs might be a good fit