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The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.
Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standardsABOUT AWS:Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Global Services
- Bachelor's degree in STEM field
- Experience in leading and delivering enterprise-level IT engagements
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
- 5+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience
- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- Knowledge of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology
- Experience representing AWS within the customer's environment and driving discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation
- 5+ years of delivering customer engagements in a professional services role experience
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ABOUT THIS ROLE
In this key role, you will be at the forefront of shaping and advancing our Data Engineering solutions, primarily through the enhancement of our existing data platform. Additionally, you will collaborate with various elements of our global data ecosystem. Working closely with Global Analytics business stakeholders, your duties will encompass data integration, data modeling, execution of ETL (Extract, Transform, Load) processes, and the implementation of flexible data solutions. These solutions will be meticulously designed with a strong emphasis on data quality, adhering to the best practices in data warehousing. These efforts are crucial for the success of our data-driven initiatives.ABOUT YOU
You are a highly skilled programming specialist who will be actively involved in the design, development, troubleshooting, debugging, evaluation, support, and enhancement of data engineering solutions. You will leverage existing system architectures to expand the capabilities of these applications, with a strong focus on optimizing data pipelines. This will result in more efficient and streamlined data processes, ultimately empowering end users to excel in their tasks with increased effectiveness and efficiency.As a Programmer Analyst, you will...- Develop systems and datasets by applying software engineering best practices, fundamental data management principles, contemporary distributed systems
- Create, maintain, and optimize data pipelines for ingesting, transforming, and loading data from various sources into data storage systems
- Identify and resolve performance bottlenecks in data pipelines, databases, and related systems- Produce technical documentation to support data delivery developmentABOUT AUDIBLE
- Bachelor’s degree or higher in computer science or equivalent
- 1+ years of experience in a Data Warehouse (DWH) environment and experience with Data integration/ETL of large and complex data sets
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* Exhibits excellent judgment
* Hires great people. Develops great people.
* High standard for customer obsession
* Has relentlessly high standards
* Thinks strategically, but stays on top of tactical execution
* Expects and requires innovation of her/his team
* Thinks big and has convictions
* Results oriented
* Has the innate ability to inspire passion in othersKey job responsibilities
Roles and Responsibilities
* Scale out an integrated go-to-market team in a highly complex environment
* Develop and execute against a set of goals including customer references, support, professional services, and training
* Develop and deliver compelling ROI to drive adoption of AWS Gen AI solutions by collaborating cross-functionally to continuously strengthen AWS's GenAI value proposition
* Develop relationships and engage with cross-functional and partner ecosystems to extend reach and drive adoption
* Build and leverage relationships with internal and external stakeholders to further adoption of AWS services in the market
* Support all AWS operating cadences and represent a consolidated view of the Private Equity customer segment to senior AWS leaders* Expect 50%+ travel to visit customers and travel
* The ideal candidate will have significant leadership experience working closely with influential and high-profile executives, preferably in the private equity (PE) industry. * He/She will have experience interacting at the CXO/VP level, with a good understanding of Cloud or related technology. He/She will think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions and work cross-organizationally to build consensus. * Have a keen sense of ownership, drive, and scrappiness are critical. * The right person will be technical and analytical, and possess at least 10-15 years of executive leadership experience in sales. * Have existing CXO relationships, with a large network in more than one industry. * Strong leadership skills are key, with superior verbal and written communications skills and demonstrated ability to work effectively across internal and external organizations. * Relevant technical knowledge is helpful, including in areas such as: database systems, IoT, core distributed computing concepts, fundamentals of cloud computing and virtualization, storage systems, etc. * The ability to go deep on relevant trends in the PE industry and understand the world of this customer segment. * A Bachelor’s Degree is required.
* Degree in Computer Science and MBA or other relevant advanced degree.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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ABOUT THIS ROLE
In this key role, you will be at the forefront of shaping and advancing our Data Engineering solutions, primarily through the enhancement of our existing data platform. Additionally, you will collaborate with various elements of our global data ecosystem. Working closely with Global Analytics business stakeholders, your duties will encompass data integration, data modeling, execution of ETL (Extract, Transform, Load) processes, and the implementation of flexible data solutions. These solutions will be meticulously designed with a strong emphasis on data quality, adhering to the best practices in data warehousing. These efforts are crucial for the success of our data-driven initiatives.ABOUT YOU
You are a highly skilled programming specialist who will be actively involved in the design, development, troubleshooting, debugging, evaluation, support, and enhancement of data engineering solutions. You will leverage existing system architectures to expand the capabilities of these applications, with a strong focus on optimizing data pipelines. This will result in more efficient and streamlined data processes, ultimately empowering end users to excel in their tasks with increased effectiveness and efficiency.As a Programmer Analyst, you will...- Develop systems and datasets by applying software engineering best practices, fundamental data management principles, contemporary distributed systems
- Create, maintain, and optimize data pipelines for ingesting, transforming, and loading data from various sources into data storage systems
- Identify and resolve performance bottlenecks in data pipelines, databases, and related systems- Produce technical documentation to support data delivery developmentABOUT AUDIBLE
- Bachelor’s degree or higher in computer science or equivalent
- 1+ years of experience in a Data Warehouse (DWH) environment and experience with Data integration/ETL of large and complex data sets
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ABOUT THIS ROLE
As a Business Intelligence Engineer at Audible, you'll serve as a data-driven decision enabler for our senior leadership team. You'll be responsible for designing, implementing, and optimizing the reporting processes that deliver critical KPIs and business insights across our organization. Working with loosely defined problems, you'll transform complex data into clear, actionable narratives that anticipate leadership questions before they're asked. Your role will be pivotal in maintaining data governance standards while making insights readily accessible through efficient, self-service data solutions.ABOUT YOU
You're a data storyteller who balances technical expertise with strong business acumen. You excel at working cross-functionally, translating business requirements into robust analytical frameworks. You're naturally curious, with an ability to look beyond immediate data requests to identify the underlying strategic questions. You thrive in ambiguous situations, delivering independently with minimal guidance while continuously improving data processes. Your communication skills are exceptional, allowing you to distill complex analyses into compelling insights for both technical and executive audiences.As a Business Intelligence Engineer, you will...- Automate the identification of key contributing dimensions to metric variance, enabling faster root cause analysis
- Communicate findings and insights to stakeholders in a clear, concise, and actionable manner
- Balance stakeholder requirements with technical constraints while maintaining a focus on long-term solutions
- Serve as a data governance advocate, ensuring consistency in metrics definitions and data quality
ABOUT AUDIBLE
- 3+ years equivalent relevant experience in a data driven/analytical role or advanced/technical degree in Operations Research, Economics, Mathematics, Statistics, Engineering, Sciences (Political or Natural) or similar field
- Experience with data/analytical tools including Excel, Tableau, and querying relational databases, e.g., SQL
- Experience running projects with diverse stakeholder groups
- Advanced degree in Business, Operations Research, Economics, Mathematics, Statistics, Engineering, Sciences (Political or Natural) or similar field
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ABOUT THIS ROLE
As a Business Intelligence Engineer on our Experimentation team, you'll be at the intersection of data and decision-making, helping drive Audible's growth through data-driven experimentation. You'll develop and maintain critical reporting infrastructure that enables teams across Audible to measure the impact of their product and marketing initiatives. Working with our experimentation platform, you'll transform complex test results into clear, actionable insights while ensuring robust measurement methodology and data quality.ABOUT YOU
As a Business Intelligence Engineer, you will...
- Design and maintain experimentation reporting pipelines and dashboards that provide clear insights into test results and program health- Create and maintain documentation of experimentation processes, metrics definitions, and best practices- Build and optimize SQL queries and Tableau dashboards to support experimentation reporting needs- Lead training sessions and provide guidance to stakeholders on experimentation methodology and interpretation of resultsABOUT AUDIBLE
- Bachelor's degree in Statistics, Economics, Computer Science, Engineering or related quantitative field
- 3+ years of experience in analytics, business intelligence, or related technical role
- Proficiency in SQL and experience working with large datasets
- Experience with visualization tools (e.g., Tableau, Power BI)
- Experience in A/B testing or experimental design
- Experience with experimentation platforms
- Knowledge of statistical concepts related to A/B testing
- Strong project management and stakeholder communication skills
- Experience with Python for data analysis
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ABOUT THIS ROLE
ABOUT YOU
As a Business Analyst, you will...
- Deliver regular reporting and insights through leadership reviews (MBRs, QBRs)- Partner with stakeholders to identify opportunities for process improvement and drive efficiencies- Create and optimize reporting systems, leveraging readily available data and exploring new data sources
- Apply advanced transformations within spreadsheets, SQL, or other relevant toolsABOUT AUDIBLE
- 2+ years of relevant experience in Business Analytics, Data Analysis, or related field
- Experience with SQL
- Experience in presenting to and influencing senior stakeholders
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The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.
Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standardsABOUT AWS:Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Global Services
- Bachelor's degree in STEM field
- Experience in leading and delivering enterprise-level IT engagements
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
- 5+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience
- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- Knowledge of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology
- Experience representing AWS within the customer's environment and driving discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation
- 5+ years of delivering customer engagements in a professional services role experience
These jobs might be a good fit