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Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.
Key job responsibilities
• Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
• Provide on-call support for high severity incidents and act as an escalation point of contact for team
• Assist with activities to triage and escalate system or network outages to reduce downtime
• Understand and execute change management activities in a high availability environment
• Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
• Effectively manage and oversee IT asset inventories
• Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
• Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
A day in the life• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan
- High school or equivalent diploma
- Bachelor's degree
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
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We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.
Key job responsibilities
- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.About AWSDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- 5+ years experience in IT security, compliance and risk management, data privacy, or security controls.
- 3+ years experience advising customers on architectures meeting NIST-based industry standards such as NIST 800-53, FedRAMP, NIST 800-171, and CMMC.
- 3+ years experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.
- 3+ years experience assessing the security posture and producing evidence of control effectiveness in cloud environments
- Bachelor's Degree in Computer Science, Information Systems Management, Information Security or equivalent experience required.
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Be great fun to work with.
At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world-class solutions built on AWS.Key job responsibilities
- Proactively identify opportunities to accelerate implementation through reusable components, parallel workstreams, etc.- Drive product innovation by gathering customer feedback, translating needs into clear requirements, and partnering with product teams through developmentA day in the life
- Review customer requirements and technical challenges, focusing on opportunities to implement complex solutions architectures that can transform business outcomes also leveraging AI capabilities
- Dedicate time to continuous learning about the latest advancements in AWS service capabilities
- Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military
- Experience in IT development or implementation/consulting in the software or Internet industries
- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Experience in infrastructure architecture, database architecture and networking
- Experience working with end user or developer communities
- Experience with presentations and speaking with executives, IT, management, and developers
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The Amazon Web Services Global Services Security - Security Assurance Service (SAS, LLC) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects involving Security Assurance / Governance Risk and Compliance. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying your industry knowledge of the Security and Compliance industry along with AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements., decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasing complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
• Leading and managing complex cloud migration and implementation projects
• Leading and managing and agile backlog including sprint planning, story creation, prioritization and backlog refinement.
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical discussions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Agile Scrum Leader Certified or equivalent
- 3 years Cloud Security, Compliance / Security Governance experience
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Key job responsibilities
The ideal candidate is customer-focused, a natural problem solver, and a great communicator, both in verbal and written form. You have a consistent track record of successful project delivery under tight deadlines in an ambiguous environment. This role requires a high level of ownership over the launch process.Since this is a launch role, a minimum of 50% travel is required to effectively provide oversite for projects.A day in the life1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
- 5+ years of directly managing and responsible for multiple large projects experience
- Bachelor's degree
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
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We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilities
- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- 5+ years experience in IT security, compliance and risk management, data privacy, or security controls.
- 3+ years experience advising customers on architectures meeting NIST-based industry standards such as NIST 800-53, FedRAMP, NIST 800-171, and CMMC.
- 3+ years experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.
- 3+ years experience assessing the security posture and producing evidence of control effectiveness in cloud environments
- Bachelor's Degree in Computer Science, Information Systems Management, Information Security or equivalent experience required.
These jobs might be a good fit

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The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements., decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasing complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical discussions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Minimum of 5 years in cloud computing
- Experience in project management of technical programs
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- Minimum of 3 years of Security / Compliance experience
- AWS experience
- Project Management Professional (PMP_ and/or AWS Certified Solutions Architect - Associate
- Strong understanding of AWS services, architectures, and best practices
- Proven ability to establish technical credibility with engineering teams and senior technical decisions-makers
- Governance, Risk and Compliance (GRC) large engagement experience
- Partner Delivery Experience
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Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.
Key job responsibilities
• Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
• Provide on-call support for high severity incidents and act as an escalation point of contact for team
• Assist with activities to triage and escalate system or network outages to reduce downtime
• Understand and execute change management activities in a high availability environment
• Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
• Effectively manage and oversee IT asset inventories
• Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
• Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
A day in the life• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan
- High school or equivalent diploma
- Bachelor's degree
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
These jobs might be a good fit