Services Team Manager Dceo jobs at Amazon in United States, Hayward

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
*Lead and manage a team of service technicians responsible for generator maintenance, repair, non-destructive testing on electrical equipment, and battery maintenance. Ensuring high standards of safety, quality, and operational excellence.
* Drive equipment lifecycle management, including end-of-life planning and replacement strategies for critical power infrastructure
*Coordinate with maintenance scheduling teams to ensure 100% completion of required maintenance activities while minimizing impact to data center operations
*Manage multiple concurrent projects across various sites, including improvement initiatives from conception to completion
* Build and maintain strong relationships with vendors and contract partners, ensuring adherence to SLAs and quality standards
* Effectively manage operational budgets and resource allocation across multiple programs
* Foster a culture of safety and continuous improvement, implementing best practices and driving team development
* Perform rotational On-Call duties as the after hours on-call Services Team Manager for the data centers in the region. This includes responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)
A day in the lifeDiverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

* Bachelor's degree or equivalent experience
* 2+ years in a management position with 5 or more direct reports
* 2+ years within a critical infrastructure equipment including Uninterrupted Power Supply (UPS) batteries, Generators, Electrical Switchgear, and non-destructive testing methodologies

- 5+ years leading field services teams performing diagnostics, troubleshooting, repair, and root cause analysis of critical infrastructure (generators, switch gear, bud-duct, UPS, and air handlers)
- Level 3 Infra-Red (IR) Thermography Certification
- Demonstrated experience with Tier 4 Generator maintenance and operation
- Demonstrated experience with mission critical battery deployments and various chemistries.