Jobs at Amazon in United States, Fort Worth

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers at. You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.Key job responsibilities- Maintaining existing Data Centers
- Helping build and bring online new Data Centers- Assisting & managing relationships with external vendors & contractors- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
- Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
- Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent
- 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience

- 2+ years of data center experience
- Experience communicating results to senior leadership, or experience in building financial and operational reports/data sets that inform business decision-making
- Experience conducting interviews and making effective hiring decisions
- project management certification such as PMP, Scrum, or other Agile certification
- Knowledge of AWS services, such as Elastic Compute Cloud (EC2), Elastic Block Storage (EBS), and Simple Storage Service (S3)

Key job responsibilities
As an AS on our team, you will:- Independently collect and analyze data
- Develop and deliver scalable predictive models, using any necessary programming, machine learning, and statistical analysis software

- PhD, or Master's degree and 2+ years of CS, CE, ML or related field experience
- Experience programming in Java, C++, Python or related language
- 2+ years of building models for business application experience
- 2+ years of hands-on predictive modeling and large data analysis experience

- Experience in designing experiments and statistical analysis of results
- Experience in investigating, designing, prototyping, and delivering new and innovative system solutions

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.Some high level responsibilities include:
· Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
· Manage inbound capacity from receiving through deployment stages
· Manage the installation network and cabling infrastructure in a data center environment
· Guide, train and educate staff on the best practices related to all service owner issues
· Manage tasks and deliverables across small to large-size projects
· Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
· Provide weekly report to the data center manager
· Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
· Recruit and train data technicians to ensure appropriate staffing levels
· Host weekly staff meetings
· Drive compliance to Amazon performance management requirements

- Bachelor's degree
- 2+ years of data center experience
- 3+ years of team management experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies

- 3+ years of data center engineering or operations experience
- Experience with network hardware: copper and optical fiber cabling, switches, routers
- Experience measuring key operational metrics (e.g., order cycle time, ship estimate accuracy, on-time and complete shipment, inventory record defect rate)
- Experience representing your team or technical area to senior management
- Experience contributing to the definition and implementation of automation opportunities within an operations environment
- Experience with Microsoft Office products and applications, or experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel

Key job responsibilities
As a Business Intelligence Engineer at Amazon, you will connect with world leaders in your field working on similar problems. You will be working with massive-scale data and providing analytic support to product/program managers, engineers using these data. You will utilize your deep expertise in business analysis, metrics, reporting, and analytic tooling/languages like SQL, Excel, Python and others, to translate the data into meaningful insights. You will have ownership of the insights you are building for the business, and will play an integral role in tactical decision-making for critical risk areas.

- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with data modeling, warehousing and building ETL pipelines
- Experience in Statistical Analysis packages such as R, SAS and Matlab
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical data center activities This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. All physical requirements are expected with reasonable accommodation:• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Work in a noisy environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
- Extensive travel will be required in 2024 with some travel required in 2025.
A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Are biased to act in the absence of direction or support
• Improve effectiveness through process innovation
You will be required to work shift work that will include days/nights/weekends/holidays.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 1+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma

- Experience working in a Data Center environment
- Understanding of network design, protocols and troubleshooting
- Understanding of storage devices
- Experience managing work and priorities through a ticketing system
- An Associates degree or 2+ years of professional or military experience in an IT related field

About OpsTech IT
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
Key job responsibilities- Handles support requests and procedures across the network
- Assist in training new hires
- Continuous learning of new technologies

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- High school or equivalent
- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service

Key job responsibilities
• You will manage the development of project plans and technical solutions which may not be defined, including problem statement and resource requirements definition.
• You will influence decisions on deployment and machine performance execution strategy to senior level leadership.
• You will own the tactical planning on the installation of complex cross-functional projects with considerable impact across the functions of schedule, scope, cost and product performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors.
• You will own the strategy of your program/product for annual planning of resources and budget, defining deployment plans of record and continuous improvement goals. This includes setting standards, driving mechanisms and delivering efficiencies across both deployment execution and machine performance, based on your own observations and the voice of the customer.
• You will own communication of program execution and performance both verbally and in writing, consolidating inputs across multiple internal cross-functional business teams.
• This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more.A day in the life
In this role you will be focused on two primary lines of effort. The first is deployment project management, and the second is product ramp-up support. On a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying, is both ready for deployment and capable of achieving the business requirements. You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status.

- 4+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
- Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Mechanical Technologies, Electrical Engineering or other STEM field degrees
- Experience supporting deployment of new product/technology and/or large material handling and automation installations in a construction environment to include safety and permitting requirements.
- Experince of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level
- Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.)
- Understanding of mechanical, electrical diagrams and controls logic.
- Strong verbal and written communication to develop technical documentation, perform documentation review, dive deep into system layouts and solutions.

- Experience Experience working with Material handling equipment (MHE)
- Experience working with and managing third party vendors
- Experience with Six Sigma, lean manufacturing
- Master's degree in engineering, management, or technology
- Demonstrated design and/or implementation experience with integrated automation solutions, such as material handling systems, high-speed packaging lines, or manufacturing lines.
- Exposure to Six Sigma, Lean manufacturing efforts, transportation/logistics and/or fulfillment/distribution centers.
- Direct management or responsibility for material handling, automation, or technical projects.
- Proven technical leadership for complex medium to large scale industrial engineering projects or programs.