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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
- Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA).
- May assist in the build out of new facilities and assist in projects to increase current facility efficiency
- Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.
- Communicate complex technical information to a non-technical audience.
- Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasksPhysical Requirements:- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protection
A day in the lifeDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Technical (Military/Trade School) training or degree in a relevant field (for example: electrical, mechanical).
- 3+ years of electrical or mechanical experience.
- 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience.
- 4+ years of Data Center Engineering Experience.
- Associates or Bachelor’s Degree.
- Experience leading a team.
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Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.Key job responsibilities
- Develop AI solutions for various Prime Video Recommendation and Personalization systems using Deep learning, GenAI, Reinforcement Learning, and optimization methods;
- Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end;
- Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses;- Stay up-to-date with advancements and the latest modeling techniques in the field;
- Publish your research findings in top conferences and journals.
- PhD, or Master's degree and 6+ years of applied research experience
- 5+ years of building machine learning models for business application experience
- Experience programming in Java, C++, Python or related language
- Experience with neural deep learning methods and machine learning
- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.
- Experience with large scale distributed systems such as Hadoop, Spark etc.

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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities- Ability and willingness to think outside of the box to find creative and innovative solutions to reduce costs while maintaining or improving quality, reliability, or maintainability
- The QA engineer will focus on fiber optic and optic components, cabling and interconnect products, technologies and standards at this point. The scope may expand to mechanical and electrical (M&E) and other mission critical components later.- Candidates must be responsive and communicate with technical teams to collect requirements and communicate with internal customers to describe features, technical designs and strategy.
- Identify and respond to risks and high-priority issues rapidly and effectively- Travel 40+% to review projects and coordinate with onsite personnel and contractors at AWS' Data CentersKey job responsibilities
- Drive quality through education and inspections
- Ability to effectively communicate both orally and in writing
- Stand/walk/crouch throughout the work shift
- Use Microsoft Office products efficiently
- Research and review technical documents and structural drawingsA day in the life
As a member of this team, you will work directly with engineers and managers across the company to develop structured cabling and installation standards. You will also be charged with visiting our data centers and ensuring that we are following these standards while also collecting lessons learned so we are continually improving.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- 3+ years of experience in QA methodology and tools
- - 3+ years of Data Center project management and/or engineering experience effectively collaborating with technical and engineering teams
- 4+years in either fiber optic cable, optic components, cabling and interconnect products, technologies and standards (Optional: M&E and other mission critical facilities).
- BICSI RCDD and/or DCDC certification, or Familiar with either ISO9001 / ISO11801, TIA568C, TIA942 and/or ANSI/BICSI 002-2014
- Experience in documenting corporate standards, best practice guidelines and/or manuals
- Quality Assurance Certifications (CQA/CQE)
- Multi-region and/or global experience

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You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Data Center Project Engineer, you will be part of a creative, diverse team tasked with solving fascinating problems in constructing Amazon Data Centers. Our data centers are industry examples of energy-efficient, cost-effective designs. You will work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our customers.As our Data Center Project Engineer, you will support the teams that build some of the most interesting electrical and mechanical systems in the world. You will be on the construction site daily, interacting with construction managers and stakeholders, and be directly responsible for supporting the fast, high-quality delivery of our data center construction. The Data Center Project Engineer will be part of the onsite Construction Management team and will own the communication coordination with our vendors, information workflow, and coordination of document management, including requests for information (RFI), change orders, reports, and schedule updates.Key job responsibilities
The Data Center Project Engineer will be responsible for:• Leading cross-functional communication and coordination between regional general contractors, stakeholders, and internal teams, ensuring seamless information flow for construction protocols, documentation access, and standardized procedures• Developing and maintaining comprehensive tracking systems for design modifications, RFIs, and change orders, creating detailed dashboards with priority levels and deadlines for regional leadership review• Evaluating Method of Procedure (MOP) submissions for thoroughness, necessity, and risk assessment• Managing vendor onboarding processes, including security credentialing and orientation programs• Maintaining current project management software with critical milestone updates, correspondence records, and document control• Coordinating and monitoring owner-furnished material deliveries to ensure timely arrival at construction sites• Establishing and managing a centralized repository for contractor-supplied construction data• Overseeing quality assurance programs through implementation of various checklists, including substantial completion verification, safety protocols, and quality control measuresA day in the life
**Why AWS**
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*
*Inclusive Team Culture*
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
-Bachelor's degree and 2+ years of relevant experience, OR 7+ years of relevant experience in lieu of degree-4+ years of relevant experience constructing and managing complex MEP systems, including large-scale power distribution/generation gear and cooling systems in mission-critical environments-3+ years of relevant experience managing general contractors and vendors, including RFP processes, bidding, change orders, quality control, and RFI/submittal tracking in construction project execution
-Strong understanding of data center system-level architecture, including electrical (e.g., switch gear, UPS, transformers) and mechanical (cooling systems) engineering principles-Experience in designing and managing construction of complex data centers, critical infrastructure, or large-scale MEP plants-Proficiency in reading and interpreting construction specifications and drawings for all disciplines, and ability to create and maintain project documentation-Knowledge of relevant building codes and regulations (e.g., Life Safety, BOCA, NFPA, NEC, OSHA) and certifications such as Professional Engineer (PE), LEED, or Certified Construction Manager (CCM)-Demonstrated ability to value engineer, finding innovative solutions to reduce costs and duration without compromising quality and reliability

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As a HW Compliance Technical Program Manager within the Hardware Safety and Compliance organization, you will partner with an experienced cross-functional team across engineering, product management, operations and legal teams to drive the implementation of our compliance plan. You will have technical expertise in the compliance and certification processes and be responsible for overseeing wireless, safety, and industry compliance activities and process. This role involves coordinating with external certification bodies and testing laboratories to ensure Amazon products meet global compliance standards. Your contributions will span the entire product design lifecycle—from concept to sustaining. You will help ensure that the innovative products we build are safe and compliant for global markets.You will anticipate bottlenecks, drive risk and escalation management, make data-driven tradeoffs, and balance customer and business needs versus technical constraints. The ability to absorb inputs from stakeholders, develop cohesive plans, identify risks, and then prioritize and deliver them in a successful and timely manner is critical in this role. You will clearly communicate goals, requirements, risk, and timelines to internal cross-functional teams and senior leadership.Key job responsibilities
* Own and drive end-to-end program strategy, execution and risks to ensure successful launch of new products.
* Collaborate with HW Compliance Engineering, Product Management, Legal, Operations and other key cross-functional stakeholders during all phases of the program.
* Ownership and delivery of key compliance documentation for international certification approval.
* Deliver programs in a fast-paced and often uncertain environment, while demonstrating leadership, technical competence, and strong communication skills.
* Develop and document processes to continually improve efficiency and reduce complexity in operations.
- 5+ years of working directly with engineering teams experience
- 3+ years of technical product or program management experience
- Bachelor's degree in engineering, computer science or equivalent
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience developing and executing/delivering product and technical roadmaps
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Deep understanding of new product introduction and hardware development processes.

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You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Data Center Project Engineer, you will be part of a creative, diverse team tasked with solving fascinating problems in constructing Amazon Data Centers. Our data centers are industry examples of energy-efficient, cost-effective designs. You will work alongside partner teams such as Operations, Networking, Controls, Security, and Commissioning to build Data Centers that directly support our customers.As our Data Center Project Engineer, you will support the teams that build some of the most interesting electrical and mechanical systems in the world. You will be on the construction site daily, interacting with construction managers and stakeholders, and be directly responsible for supporting the fast, high-quality delivery of our data center construction. The Data Center Project Engineer will be part of the onsite Construction Management team and will own the communication coordination with our vendors, information workflow, and coordination of document management, including requests for information (RFI), change orders, reports, and schedule updates.Key job responsibilities
The Data Center Project Engineer will be responsible for:• Leading cross-functional communication and coordination between regional general contractors, stakeholders, and internal teams, ensuring seamless information flow for construction protocols, documentation access, and standardized procedures• Developing and maintaining comprehensive tracking systems for design modifications, RFIs, and change orders, creating detailed dashboards with priority levels and deadlines for regional leadership review• Evaluating Method of Procedure (MOP) submissions for thoroughness, necessity, and risk assessment• Managing vendor onboarding processes, including security credentialing and orientation programs• Maintaining current project management software with critical milestone updates, correspondence records, and document control• Coordinating and monitoring owner-furnished material deliveries to ensure timely arrival at construction sites• Establishing and managing a centralized repository for contractor-supplied construction data• Overseeing quality assurance programs through implementation of various checklists, including substantial completion verification, safety protocols, and quality control measuresA day in the life
**Why AWS**
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*
*Inclusive Team Culture*
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
-Bachelor's degree and 2+ years of relevant experience, OR 7+ years of relevant experience in lieu of degree-4+ years of relevant experience constructing and managing complex MEP systems, including large-scale power distribution/generation gear and cooling systems in mission-critical environments-3+ years of relevant experience managing general contractors and vendors, including RFP processes, bidding, change orders, quality control, and RFI/submittal tracking in construction project execution
-Strong understanding of data center system-level architecture, including electrical (e.g., switch gear, UPS, transformers) and mechanical (cooling systems) engineering principles-Experience in designing and managing construction of complex data centers, critical infrastructure, or large-scale MEP plants-Proficiency in reading and interpreting construction specifications and drawings for all disciplines, and ability to create and maintain project documentation-Knowledge of relevant building codes and regulations (e.g., Life Safety, BOCA, NFPA, NEC, OSHA) and certifications such as Professional Engineer (PE), LEED, or Certified Construction Manager (CCM)-Demonstrated ability to value engineer, finding innovative solutions to reduce costs and duration without compromising quality and reliability

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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a CSE you will track key metrics for your clusters, ensure data accuracy, assist in the reporting of these metrics as required, and within Data Center Learning you are the owner of training metrics for your clusters. Each CSE is both the front-line, day-to-day face of Data Center Learning in their clusters, and is also the front-line voice of the customer in representing their needs across Data Center Learning.Key job responsibilities
- Drive awareness and adoption of Data Center Learning products and services
- Drive clusters to become and remain self-sufficient in executing Global Data Center Operations training programs
- Drive a standardized global strategy for builder, site and cluster readiness- Manage projects and deliver critical solutions, improvements, and mechanisms, which require you to work independently across teams.- Transform raw thoughts into clear, consistent, and accurate documentation and/or direction. You own training strategies, training plans, and project status communication.- Support new cluster launches by engaging with cluster leadership early and helping them build their training program as the cluster prepares to launch.- Collect data across multiple initiatives, are able to ensure data accuracy, and can communicate actionable insights from this data.- Audit cluster training plans and completion metrics, to identify areas for support or intervention.- Manage the rollout, maintenance, and auditing of the Train-the-Trainer program in your clusters to ensure they have the right number and type of Certified Instructors.- Highly skilled in the Data Center Learning’s learning management systems (LMS), KNet & Learn.
- Able to create and close sessions, identify missed automated assignments, deep dive root causes, and escalate when required to resolve issues and minimize broader impact.A day in the life
Our mission is to develop the best Data Center workforce on Earth. We do that by learning the job roles and functions required for individuals and managers to operate and innovate in the data center environment. We create learning experiences for new hires, career development learning paths to grow our internal talent, and experiment with next generation technology and mechanisms to improve adult learning in the corporate environment.About the team
Our mission is to develop the best Data Center workforce on Earth. We do that by learning the job roles and functions required for individuals and managers to operate and innovate in the data center environment. We create learning experiences for new hires, career development learning paths to grow our internal talent, and experiment with next generation technology and mechanisms to improve adult learning in the corporate environment.About AWSDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- 7+ years Learning and Development or equivalent experience
- 7+ years experience in strategic program management or similar role
- Bachelor's degree in Business, Operations Management, or related field
- Experience defining, refining and implementing processes, procedures and policies or equivalent
- Experience in Data Center Operations or Engineering and learning management systems
- Proven track record of leading complex, cross-functional initiatives
- Strong analytical and problem-solving skills
- Excellence in stakeholder management, process improvement and change management

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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
- Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA).
- May assist in the build out of new facilities and assist in projects to increase current facility efficiency
- Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.
- Communicate complex technical information to a non-technical audience.
- Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasksPhysical Requirements:- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protection
A day in the lifeDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Technical (Military/Trade School) training or degree in a relevant field (for example: electrical, mechanical).
- 3+ years of electrical or mechanical experience.
- 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience.
- 4+ years of Data Center Engineering Experience.
- Associates or Bachelor’s Degree.
- Experience leading a team.
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