Data Center Operations Manager jobs at Amazon in United States, Columbus

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Pre-Construction Manager you will support the development and implementation of design standards across regional construction programs. This role will serve as the primary liaison between Real Estate, Design Engineering and other critical partner teams during initial planning, conceptual design, schematics progress, and design development; providing cost, schedule, and constructability guidance.Our goal is to find the candidate that has highly developed critical facility pre-construction knowledge coupled with extensive practical construction experience to drive standards in this essential part of our delivery process. If you have experience driving pre-construction standards, bid documents including the plans, specifications and general requirements to describe all the elements of a construction project and working within a broad design and construction infrastructure environment, then you could be the right candidate.Key job responsibilities
Detailed knowledge of critical data center equipment (Generators, Uninterruptible Power Supplies, Switchgear, Transformers, Power Feeders, Chillers, Plumbing, Fire Detection/Suppression, Air Handling Units, Computer Room Air Handling/Conditioning Units, UPS, CRAH, CRAC).
• Excellent communication skills, attention to detail, maintain high quality standards.
• Drive practical constructability standards in design documentation.
• Perform constructability reviews of electrical and mechanical designs associated with the construction of new data centers or optimization of existing data centers.
• Act as the point of escalation for complex constructability issues.
• Provide input into global standards and data center template designs.
• Perform civil, structural, electrical and build phasing evaluations for potential sites.
• Conduct negotiations with general contractors and evaluate bids/proposals with detail and accuracy.
• Determine and communicate site requirements that could impact schedule, cost, delivery of the work and integration of site with surrounding properties.
• Create construction GC scope and request for proposals.
• Manage GC as they deliver preconstruction services during the design phase.
• Review bid summaries, schedules and milestones, labor pricing, and perform subcontractor evaluations.
• Travel required: 25%-50%. Domestic and International.
• US Citizenship required.A day in the life
**Why AWS**
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*
*Inclusive Team Culture*
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Bachelor’s Degree in Construction Management, Civil, Structural, Mechanical or Electrical Engineering or 6+ years of relevant experience.
• 5+ years of experience in data center delivery (design, commissioning and construction), mission critical facilities or equivalent.
• 5+ years of experience of end to end project delivery.

• Ability to develop new concepts through exploration, design, testing and into deployment/mass production. Experience directly related to the design or construction of data centers/critical infrastructure or large scale mechanical and electrical plants.
• Experience of working with large data center providers in multiple regions.
• Large infrastructure project experience, vendor management experience, and sustainable design experience.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Our PMTs work closely with key partners to innovate, create, manage, and deliver holistic product solutions, and ensure products are fully production ready at launch. “Production ready at launch” addresses requirements for a product to be viable for global deployment: approved financials, technical specifications and designs, supplier sourcing and qualification, testing, operations training, and similar requirements. We develop the strategy and roadmap for product development to meet or exceed customer needs.Key job responsibilities
• Review, update, and approve equipment submittals
• Work with global control system equipment suppliers and manufacturers
• Build trust and relationships with different stakeholders (e.g. reliability, operations, design, compliance)
• Work on concurrent projects, in multiple geographic zones
• Understand and explain complex systems in clear and concise language
• Develop Product Roadmaps
• Listen to the voice of the customer to understand technical and business requirements
• Work with global supplier and manufacturers to design new products
• Contribute to our global body of knowledge and drive a cycle of continuous improvement at a global scaleAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent
- 5+ years of technical product or program management experience
- 7+ years of end to end product delivery experience
- 7+ years working directly with engineering teams

- 7+ years of technical product or program management experience
- 7+ years of product or program management, product marketing, business development or technology experience
- Experience owning/driving roadmap strategy and definition
- Bachelor's degree in Mechanical or Electrical Engineering - focus on Thermal/Cooling Solutions

As a Pre-Construction Manager you will support the development and implementation of a regional Pre-Construction program across a multitude of campuses. This role will serve as the primary liaison between Real Estate, Design Engineering and other critical partner teams during initial planning, conceptual design, schematics progress, and design development; providing cost, schedule, and constructability guidance. Our goal is to find the candidate that has highly developed critical facility pre-construction knowledge coupled with extensive practical construction experience to drive standards in this essential part of our delivery process. If you have experience driving global pre-construction standards, bid documents including the plans, specifications and general requirements to describe all the elements of a construction project and working within a broad design and construction infrastructure environment, then you could be the right candidate.Key job responsibilities
• Detailed knowledge of critical data center equipment (Generators, Uninterruptible Power Supplies, Switchgear, Transformers, Power Feeders, Chillers, Plumbing, Fire Detection/Suppression, Air Handling Units, Computer Room Air Handling/Conditioning Units, UPS, CRAH, CRAC).
• Excellent communication skills, attention to detail, maintain high quality standards.
• Drive practical constructability standards in design documentation.
• Perform constructability reviews of electrical and mechanical designs associated with the construction of new data centers or optimization of existing data centers.
• Act as the point of escalation for complex constructability issues.
• Provide input into global standards and data center template designs.
• Perform civil, structural, electrical and build phasing evaluations for potential sites.
• Conduct negotiations with landlords, developers, general contractors and evaluate bids/proposals with detail and accuracy.
• Determine and communicate site requirements that could impact schedule, cost, delivery of the work and integration of site with surrounding properties.
• Create construction GC scope and request for proposals.
• Manage GC as they deliver preconstruction services during the design phase.
• Review bid summaries, schedules and milestones, labor pricing, and perform subcontractor evaluations.
• Financial analysis of construction cost at multiple milestones.
• Establish detailed information to supports bi-annual construction budget updates.
• Determine and communicate contract requirements for creation of Work Orders.
• Collect, organize and hand off critical budget, schedule, design and site related information to Construction Manager.
• Collect, organize, apply and hand off lessons learned to design, preconstruction and construction teams to achieve continuous improvement across the entire program.
A day in the life
**Why AWS**
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*
*Inclusive Team Culture*
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Bachelor’s Degree in Construction Management, Civil, Structural, Mechanical or Electrical Engineering or 5+ years of relevant experience.
• 5+ years of experience in data center delivery (design, commissioning and construction), mission critical facilities or equivalent which may require occasional travel, sometimes unplanned.
• Experience of end to end project delivery.
• Ability to develop new concepts through exploration, design, testing and into deployment/mass production. Proven track record in creating and releasing high quality, consistent documentation for processes, standards and procedures.

• Experience directly related to the design or construction of data centers/critical infrastructure or large scale mechanical and electrical plants.
• Experience of working with large data center providers in multiple regions. Large infrastructure project experience requiring vendor management, sustainable design, knowledge of building codes and regulations including Life Safety, IBC, NFPA, NEC, and OSHA. Experience in controls and commissioning of large scale projects including power management and power monitoring systems. Experience in developing and presenting business case analysis to senior leadership, including the presentation of ideas to drive continuous improvement methodologies and practices.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion
Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Recruit and train data technicians to ensure appropriate staffing levels
- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
- Fast learn or act as the subject matter expert across all aspects in data center operations
- Ensure all operational KPIs and metrics are being measured and met- Manage Large Scale Events (outages) and act as the call leader
- Manage and improve the work-flows and through-put for data centers operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Maintain the on-call schedule coordinating absence and vacationsDiverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.
- 2+ years of experience managing people in a technical environment.
- 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7, Networking and Computer Hardware.

- In-depth knowledge of Linux systems administration, Networking and Cabling best practices
- In-depth hardware architectures knowledge and troubleshooting experience, system management tools and client/server environments
- Technical writing experience and prior project management experience

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion
Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Recruit and train data technicians to ensure appropriate staffing levels
- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
- Fast learn or act as the subject matter expert across all aspects in data center operations
- Ensure all operational KPIs and metrics are being measured and met- Manage Large Scale Events (outages) and act as the call leader
- Manage and improve the work-flows and through-put for data centers operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Maintain the on-call schedule coordinating absence and vacationsDiverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.
- 2+ years of experience managing people in a technical environment.
- 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7, Networking and Computer Hardware.

- In-depth knowledge of Linux systems administration, Networking and Cabling best practices
- In-depth hardware architectures knowledge and troubleshooting experience, system management tools and client/server environments
- Technical writing experience and prior project management experience