Startup Solutions Architect Field - Ags Namer Sup Cs jobs at Amazon in United States, Chicago

Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Solve technical problems independently
2. Collaborating with others to define and implement solutions
3. Escalate risks with options, impact, and recommended solutions.
4. Is an established expert in at least 1 technology domain
5. Implement, automate, and manage scalable and secure AWS solutions tailored to customer needs
6. Provide technical guidance and troubleshooting support throughout project delivery
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years of experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 3+ year(s) of experience in IT security, compliance, or risk management
- 3+ years experience in technology automation, implementation, integration, and/or deployment

- AWS experience preferred, with proficiency in a wide range of AWS services (e.g. EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g. Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g. Terraform, Python)
- Knowledge of security and compliance standards (e.g. HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Work experience in any of the following industries: financial services (banking, capital markets, payments, insurance, or other segments), automotive, telecommunications, healthcare, life sciences, energy, media & entertainment, or manufacturing.
- Hands-on technical expertise in building security capabilities in code, deploying infrastructure as code, and implementing enterprise security solutions (e.g. WAF, IPS, Anti-DDOS, SIEM)Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application deadline: Dec 30, 2025
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
· Serve as a key member of the NASA (North American/South American) Network Development team with a focus on the NA markets, helping to drive overall Network Infrastructure strategy.
· Work closely with service owners to understand product roadmaps and devise programs to meet capacity requirements.
· Develop network infrastructure plans for approval by internal customers and stakeholders.
· Identify vendors and develop commercial solutions that solve for wavelengths, dark fiber and other network infrastructure capacity.
· Negotiate key vendor contracts from a business and technical perspective in partnership with AWS legal teams.
· Track and maintain information on overall telecom market segment trends and developments in terms of vendor technologies, coverage, cost and deal structures
· Work closely with finance partners, collaborating on budget creation, business case development, deal analysis, and supplier invoicing.
· Participate in strategic network topology planning for our global backbone and metro networks.
· Work closely with network planning to ensure that acquisitions meet our topology requirements and budgets.
· Work closely with internal customers to understand product roadmaps and devise programs to meet capacity requirements.
· Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- • Bachelor's Degree in Business, Finance, Economics, or equivalent combination of education and experience
- • 5+ years telecommunications industry experience:
- Procurement and negotiations of dark fiber and wavelengths
- Network planning or implementation at ISP, telecommunications operator, or CDN
- • Demonstrated ability to build complex financial models from scratch
- • Strong communication skills: Excellent verbal and written abilities
- - Proven track record working across internal/external organizations
- - Ability to prioritize competing demands while meeting customer deadlines
- • Willingness to travel

- Experience working at a large network operator, OTT or Internet Service Provider. · Quick and clear network strategy recognition in order to provide optimal results for the company. · Experience interacting with senior executives and other management within a company and working across commercial, technical, domestic, and international arms of an organization. · Experience working across Multiple International Markets in LATAM. · Ability to anticipate customer requirements and build strategic plans. · Demonstrated understanding of global fiber and IP networks. · Experience interacting with senior executives and other management within your own company and externally; and working across commercial, technical, domestic, and international arms of an organization · In-depth knowledge of and experience with major internet routing protocols; specifically BGP, OSPF, MPLS, RSVP and ISIS. · Ability to speak multiple languages. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

In this role, you are able to take a defined set of tasks and execute it on schedule. You identify ineffective processes. You may identify when technical implementations have defects or are not highly available, performant, or maintainable. You understand operational risk and avoid taking unnecessary risks. You identify operational concerns and resolve, mitigate, or escalate the concerns in a timely manner.This is a shift work position. This team works 24/7 operations, and may require you to work some nights and/or weekends.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
A day in the life
About the team
About AWS
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- 1-3 years of experience with Systems Administration in Linux/Unix (Ubuntu, CentOS, RedHat, Solaris, etc.)
- 1-3 years of experience with Networking (TCP/IP, DNS)
- 1-3 years of experience with Troubleshooting / Support for technical IT issues
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- Experience with internet fundamentals and cloud computing concepts
- Experience with AWS core services, Command Console, or command line interface
- Experience with compute, database and storage concepts
- Experience with Virtualization (VMware, Xen, Hypervisor)
- Experience with security concepts and best practices
- Experience with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools Experience managing full application stacks from the OS up through custom applications

Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Solve technical problems independently
2. Collaborating with others to define and implement solutions
3. Escalate risks with options, impact, and recommended solutions.
4. Is an established expert in at least 1 technology domain
5. Implement, automate, and manage scalable and secure AWS solutions tailored to customer needs
6. Provide technical guidance and troubleshooting support throughout project delivery
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years of experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 3+ year(s) of experience in IT security, compliance, or risk management
- 3+ years experience in technology automation, implementation, integration, and/or deployment

- AWS experience preferred, with proficiency in a wide range of AWS services (e.g. EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g. Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g. Terraform, Python)
- Knowledge of security and compliance standards (e.g. HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Work experience in any of the following industries: financial services (banking, capital markets, payments, insurance, or other segments), automotive, telecommunications, healthcare, life sciences, energy, media & entertainment, or manufacturing.
- Hands-on technical expertise in building security capabilities in code, deploying infrastructure as code, and implementing enterprise security solutions (e.g. WAF, IPS, Anti-DDOS, SIEM)

Amazon Connect was designed from the ground up to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging AWS. This is a highly technical position for someone who can dive deep, build complex, AWS-optimized architectures, and help customers accelerate their adoption of AWS services. Your broad responsibilities include: owning the technical engagement and ultimate success around specific implementation projects. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with other AWS solutions architects, partner and professional services organizations to drive large and highly complex sales opportunities to closure.Key job responsibilities
- Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Participate as a leader in AWS technical communities.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 7+ years design/implementation/consulting experience of distributed applications
- 5+ years management of technical, customer facing resources
- 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and APIs such as WebRTC and SIP or similar CCaaS technology

• Helping our customers to design and create cloud computing architectures
• Our company credo: “Work hard. Have fun. Make history.” It’s critical to love what you do and take pride in your value proposition to our customers.
• Deep-dive technical discussions around design and an intellectual curiosity to always keep your technical skills current while maintaining a pulse on industry trends.With experience in the following key areas:• Technical presentation experience – White board, small and large group presentations
• Technical – Web Services development/deployment experience, cloud computing
• Operational – Web site/services operations, management, and security
• Ability to travel 30%
• Experience (Preferred) : Working with State and Local Government (SLG), Education or Public Sector customersPreferred Experience/Skills:• Intermediate/advanced knowledge of the AWS services
• Prior experience in a technical role within a sales organization
• Prior experience in education, state or local government
• Understanding of infrastructure and security requirements, such as HIPAA, CJIS, etc.
• Demonstrated experience leading or developing high quality, enterprise scale software products using a structured system development lifecycle
• Meets/exceeds Amazon’s leadership principles requirements for this role
• Meets/exceeds Amazon’s functional/technical depth and complexity for this roleDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of design, implementation, or consulting in applications and infrastructures experience
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 5+ years of IT development or implementation/consulting in the software or Internet industries experience

Key job responsibilities
Every day will bring new and exciting challenges on the job while you:* Act as a single point of contact to Enterprise Support customers
* Make recommendations on how new AWS offerings fit in the company strategy and architecture
* Complete analysis and present periodic reviews of operational performance to customer
* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
* Champion and advocate for customer requirements within AWS (e.g. feature request)
* Participate in customer requested meetings (onsite or via phone)
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
* Work with some of the leading technologists around the world
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
* Available in non-business hours to handle urgent issues***PLEASE NOTE THAT THIS ROLE REQUIRES BOTH ENGLISH & MANDARIN PROFICIENCY***About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Experience in technical engineering
- Bachelor's degree
- THIS ROLE REQUIRES BOTH ENGLISH & MANDARIN PROFICIENCY