Startup Solutions Architect Boston District Startups jobs at Amazon in United States, Boston

Key job responsibilities
We are looking for a senior network operations engineer in the satellite, antenna, and radio frequency space who will require a blend of technical expertise spanning RF engineering, satellite communications, and advanced networking technologies. Beyond technical skills, success in this role demands strong problem-solving abilities, continuous learning, and the capability to design, optimize, and troubleshoot complex satellite communication systems while ensuring regulatory compliance and performance excellence.
Act as a subject matter expert (SME) for escalated networking issues, including BGP peering, DNS failures, throughput bottlenecks, and path optimization.Develop troubleshooting playbooks, technical guides, and knowledge base articles to enhance case deflection and onboarding of new support engineers.
Mentor junior support engineers, providing case coaching, knowledge transfer, and technical escalation support.
Drive operational readiness and support planning for new network features, firmware rollouts, and regional launches.Work in a rotating shift schedule, including weekdays, and weekends, with the requirement to be available for on-call duties as needed to ensure continuous operational coverageExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

- Experience in technical support
- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 5+ years of professional or military experience
- 5+ years of experience in satellite communications, network operations, AWS NetDev, or RF engineering roles with focus on system troubleshooting and technical support.
- Demonstrated hands-on experience with RF fundamentals including carrier operations, link budgets, and satellite ground equipment. Must be proficient in standard network protocols and system architecture.
- Strong track record of analyzing complex technical issues and managing customer escalations through resolution. Experience documenting technical solutions and standard operating procedures.
- Proven experience using spectrum analyzers, monitoring tools, and standard test equipment for system diagnostics and optimization.
- Understanding of antenna specifications including gain, beamwidth, polarization, and radiation patterns. Hands-on experience in antenna installation, maintenance, and troubleshooting.
- Strong background in NOC operations with experience in emergency response and on-call support scenarios.

As a Partner Solution Architect at AWS, you will:
- Draw on your technical cloud and AI expertise to help partners develop joint solutions by leading substantive architectural discussions.
- Get hands-on building prototypes and demonstrations that communicate the functionality of AWS services.
The ideal candidate brings:
- An inclination to get hands-on with diverse technologies to deepen understanding and create working concepts.
- A broad and deep technical background that bolsters credibility when offering guidance to engineers and architects.
- Experience as a thought leader who can capture the attention of decision-makers through channels such as written publications, video, social media, and speaking engagements at industry conferences.30% travel is required.Key job responsibilities- Provide architectural guidance and recommendations on building applications efficiently and reliably on AWS.
- Influence solution providers in their development of strategies that will enable them to present their offering on AWS.
A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience

- Experience supporting ISV partners and programs
- Professional experience architecting/operating solutions built on AWS
- AWS Certification, eg. AWS Solutions Architect Associate
- Demonstrated experience developing enterprise application architectures to meet business requirements in complex environments
- Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity
- Large-scale systems integration involving on-premises technology and public cloud platform

As a Partner Solution Architect at AWS, you will:
- Draw on your technical cloud and AI expertise to help partners develop joint solutions by leading substantive architectural discussions.
- Get hands-on building prototypes and demonstrations that communicate the functionality of AWS services.
The ideal candidate brings:
- An inclination to get hands-on with diverse technologies to deepen understanding and create working concepts.
- A broad and deep technical background that bolsters credibility when offering guidance to engineers and architects.
- Experience as a thought leader who can capture the attention of decision-makers through channels such as written publications, video, social media, and speaking engagements at industry conferences.30% travel is required.Key job responsibilities- Provide architectural guidance and recommendations on building applications efficiently and reliably on AWS.
- Influence solution providers in their development of strategies that will enable them to present their offering on AWS.
A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience

- Experience supporting ISV partners and programs
- Professional experience architecting/operating solutions built on AWS
- AWS Certification, eg. AWS Solutions Architect Associate
- Demonstrated experience developing enterprise application architectures to meet business requirements in complex environments
- Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity
- Large-scale systems integration involving on-premises technology and public cloud platform

We are looking for technical builders who love the idea of working with early stage startups to help them as they grow. In this role, you’ll work directly with a variety of interesting customers and diagnostics startups) and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor.As a member of the Generative AI Startups team, you will work directly with customers to help them successfully leverage AWS technology to develop, train, tune, and deploy the next generation of generative AI foundation models at scale.As well as spending time working directly with customers, you’ll also get plenty of time to learn new technologies and keep your skills fresh. We have 200+ services across a range of different categories and it’s important that we can help startups take advantages of the right ones. You’ll also play an important role as an advocate with our product teams to make sure we are building the right products and features for the startups you work with. And for the customers you don’t get to work with on a 1:1 basis you’ll share knowledge more broadly by working on technical content and presenting at events.Key job responsibilities
-Help a diverse range of generative AI-focused startups to adopt the right architecture at each part of their lifecycle
-Support startups in architecting scalable, reliable and secure solutions
-Establish and build technical relationships within the startup ecosystem, including accelerators, incubators and VCsA day in the life
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience

- 5+ years of infrastructure architecture, database architecture and networking experience
- Experience working with end user or developer communities

This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company and externally. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilities

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
- Knowledge of software development tools and methodologies
- Bachelor's degree in computer science, engineering, mathematics or equivalent

- 5+ years of infrastructure architecture, database architecture and networking experience
- Experience working with end user or developer communities
- Knowledge of AWS services, market segments, customer base and industry verticals

In this role, you’ll work directly with a variety of interesting customers in various industries which could include HCLS, Independent Software Vendors (ISVs), FinTech, ClimateTech, Web 3, AI/ML and others, and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies, their founders, and establish yourself as a trusted advisor.As well as spending time working directly with customers, you’ll also get time to “sharpen the saw” and keep your skills fresh. We have more than 200 services across a range of different categories and it’s important that we can help startups take advantages of the right ones. You will act as a customer advocate with our product teams to make sure we are building the right products and features for the startups you work with.In addition, this role will provide plenty of opportunities to share your knowledge more broadly by working on technical content and presenting at events.Key job responsibilities
• Help a diverse range of startups to adopt the right architecture at each part of their lifecycle
• Support startups in architecting scalable, reliable and secure solutions
• Support adoption of a broad range of AWS services to deliver business value and accelerate growth
• Support the evolution and roadmap of the AWS platform and services, connecting our engineering teams with our customers for feedback
• Establish and build technical relationships within the startup ecosystem, including accelerators, incubators and VCs
• Develop startup specific technical content, such as blog posts, sample code and solutions, to assist customers solve technical problems and reduce time-to-marketAbout the team
Diverse Experiences
Amazon values diverse experiences. If your career hasn’t followed a traditional path, or includes alternative and relevant experiences that differ from what is listed in the in the job description, we encourage you to apply.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 4+ years of design, implementation, or consulting in applications and infrastructures experience
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 4+ Years experience in Healthcare and Life Sciences
- AI ready: Hands on experience leveraging AI/ML building blocks to solve customer problems and accelerate own workflow

- Strong technical communications, and solutions architecture skills
- Startup acumen: understanding of the unique challenges faced by startup founders and CTOs

In this role, you’ll work directly with a variety of interesting customers in various industries which could include AI/ML, HCLS, FinTech, ClimateTech, HCLS and others, and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies, their founders, and establish yourself as a trusted advisor.As well as spending time working directly with customers, you’ll also get time to “sharpen the saw” and keep your skills fresh. We have more than 200 services across a range of different categories and it’s important that we can help startups take advantages of the right ones. You will act as a customer advocate with our product teams to make sure we are building the right products and features for the startups you work with.In addition, this role will provide plenty of opportunities to share your knowledge more broadly by working on technical content and presenting at events.Key job responsibilities
• Help a diverse range of startups to adopt the right architecture at each part of their lifecycle
• Support startups in architecting scalable, reliable and secure solutions
• Support adoption of a broad range of AWS services to deliver business value and accelerate growth
• Support the evolution and roadmap of the AWS platform and services, connecting our engineering teams with our customers for feedback
• Establish and build technical relationships within the startup ecosystem, including accelerators, incubators and VCs
• Develop startup specific technical content, such as blog posts, sample code and solutions, to assist customers solve technical problems and reduce time-to-marketAbout the team
Diverse Experiences
Amazon values diverse experiences. If your career hasn’t followed a traditional path, or includes alternative and relevant experiences that differ from what is listed in the in the job description, we encourage you to apply.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 5+ years of design, implementation, or consulting in applications and infrastructures experience
- 5+ years of IT development or implementation/consulting in the software or Internet industries experience

- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- 5+ years hands on experience with AI/ML solutions which may include rule-based systems, machine learning models, and emerging Agentic AI technologies.