Sr Startup Solutions Architect Boston District Startups jobs at Amazon in United States, Boston

Key job responsibilities
We are looking for a senior network operations engineer in the satellite, antenna, and radio frequency space who will require a blend of technical expertise spanning RF engineering, satellite communications, and advanced networking technologies. Beyond technical skills, success in this role demands strong problem-solving abilities, continuous learning, and the capability to design, optimize, and troubleshoot complex satellite communication systems while ensuring regulatory compliance and performance excellence.
Act as a subject matter expert (SME) for escalated networking issues, including BGP peering, DNS failures, throughput bottlenecks, and path optimization.Develop troubleshooting playbooks, technical guides, and knowledge base articles to enhance case deflection and onboarding of new support engineers.
Mentor junior support engineers, providing case coaching, knowledge transfer, and technical escalation support.
Drive operational readiness and support planning for new network features, firmware rollouts, and regional launches.Work in a rotating shift schedule, including weekdays, and weekends, with the requirement to be available for on-call duties as needed to ensure continuous operational coverageExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

- Experience in technical support
- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 5+ years of professional or military experience
- 5+ years of experience in satellite communications, network operations, AWS NetDev, or RF engineering roles with focus on system troubleshooting and technical support.
- Demonstrated hands-on experience with RF fundamentals including carrier operations, link budgets, and satellite ground equipment. Must be proficient in standard network protocols and system architecture.
- Strong track record of analyzing complex technical issues and managing customer escalations through resolution. Experience documenting technical solutions and standard operating procedures.
- Proven experience using spectrum analyzers, monitoring tools, and standard test equipment for system diagnostics and optimization.
- Understanding of antenna specifications including gain, beamwidth, polarization, and radiation patterns. Hands-on experience in antenna installation, maintenance, and troubleshooting.
- Strong background in NOC operations with experience in emergency response and on-call support scenarios.

Key job responsibilities
Key job responsibilities
Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve resultsThink big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problemsCommunicate results and insights to both technical and non-technical audiences, including through presentations and written reports

- 3+ years of building machine learning models for business application experience
- PhD, or Master's degree and 6+ years of applied research experience
- Experience programming in Java, C++, Python or related language
- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing

- Experience in patents or publications at top-tier peer-reviewed conferences or journals
- PhD in Computer Science, Machine Learning, or a related field, with a focus on Gen AI and reinforcement learning
- Experience in developing and implementing algorithms and models for supervised fine-tuning and reinforcement learning through human feedback
- Programming skills in Python and experience with deep learning frameworks such as Tensor Flow or PyTorch
- Excellent problem-solving skills, with the ability to think creatively and critically about complex problems

You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. You solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization.You are a hands-on scientific leader. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions.You help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads.Key job responsibilities
You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).

- 5+ years of hands-on work in predictive modeling and analysis experience
- PhD in Electrical Engineering, Computer Science, Mathematics, or a related technical field
- Experience working in predictive modeling and analysis
- Experience distilling informal customer requirements into problem definitions, dealing with ambiguity and competing objectives
- Experience programming in Java, C++, Python or related language
- Experience with leading experienced scientists as well as having a record of developing junior members from academia or industry to a career track in a business environment

- 10+ years of relevant work in industry or academia experience
- Knowledge of problem solving, algorithm design and complexity analysis
- Experience creating novel algorithms and advancing the state of the art
- Have peer-reviewed scientific contributions in premier journals and conferences

As a Partner Solution Architect at AWS, you will:
- Draw on your technical cloud and AI expertise to help partners develop joint solutions by leading substantive architectural discussions.
- Get hands-on building prototypes and demonstrations that communicate the functionality of AWS services.
The ideal candidate brings:
- An inclination to get hands-on with diverse technologies to deepen understanding and create working concepts.
- A broad and deep technical background that bolsters credibility when offering guidance to engineers and architects.
- Experience as a thought leader who can capture the attention of decision-makers through channels such as written publications, video, social media, and speaking engagements at industry conferences.30% travel is required.Key job responsibilities- Provide architectural guidance and recommendations on building applications efficiently and reliably on AWS.
- Influence solution providers in their development of strategies that will enable them to present their offering on AWS.
A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience

- Experience supporting ISV partners and programs
- Professional experience architecting/operating solutions built on AWS
- AWS Certification, eg. AWS Solutions Architect Associate
- Demonstrated experience developing enterprise application architectures to meet business requirements in complex environments
- Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity
- Large-scale systems integration involving on-premises technology and public cloud platform

Key job responsibilities- Create closed-loop feedback processes where data associates are encouraged to be active participants in identifying opportunities for improvements to customer experience, workplace conditions, and internal tools.- Responsible for creating a coaching culture across the site where formal and informal coaching opportunities are availed of- Improve the experience of the data associates & managers as measured by improvements in attrition and employee engagement surveys.
- Work with Operations Engineering leadership / Engineering managers to clearly articulate feature requirements for associate tool sets, user interfaces, and business logic for the efficient handling of work volumes.

- Master's degree or MBA
- Familiarity machine learning.
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
- Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
- Lean Six Sigma Black Belt certified

Key job responsibilities
The ideal candidate is passionate about new opportunities and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance AI products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science and Machine Learning. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment.Responsibilities-
- Work closely with Applied scientists to process data, scale machine learning models while optimizing
- Will work in an Agile/Scrum environment to deliver high quality software.

- 7+ years of non-internship professional software development experience
- 7+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience building complex software systems that have been successfully delivered to customers
- Experience writing low level drivers

As a Partner Solution Architect at AWS, you will:
- Draw on your technical cloud and AI expertise to help partners develop joint solutions by leading substantive architectural discussions.
- Get hands-on building prototypes and demonstrations that communicate the functionality of AWS services.
The ideal candidate brings:
- An inclination to get hands-on with diverse technologies to deepen understanding and create working concepts.
- A broad and deep technical background that bolsters credibility when offering guidance to engineers and architects.
- Experience as a thought leader who can capture the attention of decision-makers through channels such as written publications, video, social media, and speaking engagements at industry conferences.30% travel is required.Key job responsibilities- Provide architectural guidance and recommendations on building applications efficiently and reliably on AWS.
- Influence solution providers in their development of strategies that will enable them to present their offering on AWS.
A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience

- Experience supporting ISV partners and programs
- Professional experience architecting/operating solutions built on AWS
- AWS Certification, eg. AWS Solutions Architect Associate
- Demonstrated experience developing enterprise application architectures to meet business requirements in complex environments
- Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity
- Large-scale systems integration involving on-premises technology and public cloud platform