Senior Solutions Architect Games jobs at Amazon in United States, Boston

Key job responsibilities
We are looking for a senior network operations engineer in the satellite, antenna, and radio frequency space who will require a blend of technical expertise spanning RF engineering, satellite communications, and advanced networking technologies. Beyond technical skills, success in this role demands strong problem-solving abilities, continuous learning, and the capability to design, optimize, and troubleshoot complex satellite communication systems while ensuring regulatory compliance and performance excellence.
Act as a subject matter expert (SME) for escalated networking issues, including BGP peering, DNS failures, throughput bottlenecks, and path optimization.Develop troubleshooting playbooks, technical guides, and knowledge base articles to enhance case deflection and onboarding of new support engineers.
Mentor junior support engineers, providing case coaching, knowledge transfer, and technical escalation support.
Drive operational readiness and support planning for new network features, firmware rollouts, and regional launches.Work in a rotating shift schedule, including weekdays, and weekends, with the requirement to be available for on-call duties as needed to ensure continuous operational coverageExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

- Experience in technical support
- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 5+ years of professional or military experience
- 5+ years of experience in satellite communications, network operations, AWS NetDev, or RF engineering roles with focus on system troubleshooting and technical support.
- Demonstrated hands-on experience with RF fundamentals including carrier operations, link budgets, and satellite ground equipment. Must be proficient in standard network protocols and system architecture.
- Strong track record of analyzing complex technical issues and managing customer escalations through resolution. Experience documenting technical solutions and standard operating procedures.
- Proven experience using spectrum analyzers, monitoring tools, and standard test equipment for system diagnostics and optimization.
- Understanding of antenna specifications including gain, beamwidth, polarization, and radiation patterns. Hands-on experience in antenna installation, maintenance, and troubleshooting.
- Strong background in NOC operations with experience in emergency response and on-call support scenarios.

Utility Computing (UC)
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

As a Partner Solution Architect at AWS, you will:
- Draw on your technical cloud and AI expertise to help partners develop joint solutions by leading substantive architectural discussions.
- Get hands-on building prototypes and demonstrations that communicate the functionality of AWS services.
The ideal candidate brings:
- An inclination to get hands-on with diverse technologies to deepen understanding and create working concepts.
- A broad and deep technical background that bolsters credibility when offering guidance to engineers and architects.
- Experience as a thought leader who can capture the attention of decision-makers through channels such as written publications, video, social media, and speaking engagements at industry conferences.30% travel is required.Key job responsibilities- Provide architectural guidance and recommendations on building applications efficiently and reliably on AWS.
- Influence solution providers in their development of strategies that will enable them to present their offering on AWS.
A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience

- Experience supporting ISV partners and programs
- Professional experience architecting/operating solutions built on AWS
- AWS Certification, eg. AWS Solutions Architect Associate
- Demonstrated experience developing enterprise application architectures to meet business requirements in complex environments
- Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity
- Large-scale systems integration involving on-premises technology and public cloud platform

Key job responsibilities
* Design, implementation, deployment and maintenance of innovative software solutions to transform service performance, availability, cost, and security.
* Use Java/Java based frameworks and software engineering best practices to ensure the standard of quality of all team deliverables.
* Write high quality distributed system software.
* Work in an agile development environment, where you are always working on the most important stuff.
* Mentor junior software development engineers

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Key job responsibilities
Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve resultsThink big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problemsCommunicate results and insights to both technical and non-technical audiences, including through presentations and written reports

- 3+ years of building machine learning models for business application experience
- PhD, or Master's degree and 6+ years of applied research experience
- Experience programming in Java, C++, Python or related language
- Experience with neural deep learning methods and machine learning

- PhD in Computer Science, Machine Learning, or a related field, with a focus on Gen AI and reinforcement learning
- Experience in developing and implementing algorithms and models for supervised fine-tuning and reinforcement learning through human feedback
- Programming skills in Python and experience with deep learning frameworks such as Tensor Flow or PyTorch
- Excellent problem-solving skills, with the ability to think creatively and critically about complex problems
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Experience with patents or publications at top-tier peer-reviewed conferences or journals

As a Partner Solution Architect at AWS, you will:
- Draw on your technical cloud and AI expertise to help partners develop joint solutions by leading substantive architectural discussions.
- Get hands-on building prototypes and demonstrations that communicate the functionality of AWS services.
The ideal candidate brings:
- An inclination to get hands-on with diverse technologies to deepen understanding and create working concepts.
- A broad and deep technical background that bolsters credibility when offering guidance to engineers and architects.
- Experience as a thought leader who can capture the attention of decision-makers through channels such as written publications, video, social media, and speaking engagements at industry conferences.30% travel is required.Key job responsibilities- Provide architectural guidance and recommendations on building applications efficiently and reliably on AWS.
- Influence solution providers in their development of strategies that will enable them to present their offering on AWS.
A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience

- Experience supporting ISV partners and programs
- Professional experience architecting/operating solutions built on AWS
- AWS Certification, eg. AWS Solutions Architect Associate
- Demonstrated experience developing enterprise application architectures to meet business requirements in complex environments
- Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity
- Large-scale systems integration involving on-premises technology and public cloud platform

We are looking for technical builders who love the idea of working with early stage startups to help them as they grow. In this role, you’ll work directly with a variety of interesting customers and diagnostics startups) and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor.As a member of the Generative AI Startups team, you will work directly with customers to help them successfully leverage AWS technology to develop, train, tune, and deploy the next generation of generative AI foundation models at scale.As well as spending time working directly with customers, you’ll also get plenty of time to learn new technologies and keep your skills fresh. We have 200+ services across a range of different categories and it’s important that we can help startups take advantages of the right ones. You’ll also play an important role as an advocate with our product teams to make sure we are building the right products and features for the startups you work with. And for the customers you don’t get to work with on a 1:1 basis you’ll share knowledge more broadly by working on technical content and presenting at events.Key job responsibilities
-Help a diverse range of generative AI-focused startups to adopt the right architecture at each part of their lifecycle
-Support startups in architecting scalable, reliable and secure solutions
-Establish and build technical relationships within the startup ecosystem, including accelerators, incubators and VCsA day in the life
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience

- 5+ years of infrastructure architecture, database architecture and networking experience
- Experience working with end user or developer communities