Infrastructure Delivery Manager Atl-id jobs at Amazon in United States, Atlanta

The position's responsibilities include capacity scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Scaling Leadership and Technical Program Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
* Build out first level router-aggregates, build the console network for new rooms, and support network scaling projects
* Any physical requirements are expectations with reasonable accommodations
* Manage work and priorities through ticketing system and workflows to complete customer requests and projects
* Collaboration with various stake holders to remove project obstacles
* Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
* Up to 60% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
* Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
* Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
* Participate in the migration, basic configuration and rollout of new or upgraded hardware
* Moving and lifting computer equipment up to 50 lbsA day in the life
Our team has three primary tasks:
1. Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency): You will track network rack intake and delivery; work with various onsite teams to request for rack space, power, and cooling for network racks. And then partner with network engineers to ensure all configurations are ready. You'll also be working on link and device troubleshooting within a certain Service-Level Agreement
2. There is also console builds (and room builds) that are really exciting. You'll be exposed to more teams whose goal is to provide more space and capacity for customer racks.
3. Work with ID-Scaling peers to build higher-level networking devices.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 2+ years of computer networking experience
- 2+ years of Linux operating systems experience
- Experience with computer hardware troubleshooting and repair
- Associates or Bachelor's degree in Information Technology, Computer Science, or a related field

- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Key job functions:
- Troubleshoot, diagnose, and resolve technical challenges.
- Fix issues and develop tools and automations to improve operational excellence.
- Update and track progress on technical challenges.
- Enhance the readiness of systems and processes within the Data Center.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
- Providing root cause support for incoming tickets, involving extensive troubleshooting tasks across multiple products, features, and services.
- Assisting with software deployment, scripting support, and automation.
- Developing tools to facilitate operations and maintenance and data analytics.
- Generating system and support status reports.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- A+ or CND (Certified Network Defender) or Network+ or Security+, or COMPTIA A+, N+ or Sec+ certification
- 2+ years of computer hardware experience, including troubleshooting and repairing experience
- - 2+ years of data center engineering, or 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience

- Knowledge of web services, distributed systems, and web application development
- Experience with REST web services, XML, JSON

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Data Center Operations Cluster Manager is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, managing department heads who own data center infrastructure including the operational availability of network and server systems at scale.The ideal candidate for this role will understand data center IT infrastructure and Amazon Web Services and understand how the two coexist. If this understanding is contextual you will be served well by your experience.Key job responsibilities- Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations.
- Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
- Accountability for meeting and exceeding operational goals.- Develop, improve, and share operational best practices across the globe.
- Experience in successful in-sourcing and/or outsourcing specific task balancing internal skillsets with frugality.
- Continuous improvement of operational processes, procedures, methods, and tools.A day in the lifeAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 4+ years of technical team management experience
- Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
- Experience in defining and implementing process improvement initiatives using data and metrics
- Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
- • 4+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) and on-call support for data center facilities, mission critical plants, or production facilities experience.

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure AI/ML and GenAI solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
Key job responsibilities
As an experienced technology professional, you will be responsible for:2. Designing and implementing machine learning pipelines that support high-performance, reliable, scalable, and secure ML workloads.
3. Designing scalable ML solutions and operations (MLOps) using AWS services and leveraging GenAI solutions when applicable.5. Serving as a trusted advisor to customers on AI/ML and GenAI solutions and cloud architectures
6. Sharing knowledge and best practices within the organization through mentoring, training, publication, and creating reusable artifacts.
7. Ensuring solutions meet industry standards and supporting customers in advancing their AI/ML, GenAI, and cloud adoption strategies.About the team
About AWS:
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 8+ years leading technical teams and hands-on experience focused on data, software, or ML engineering, with strong understanding of distributed computing. (e.g., data pipelines, training and inference, ML infrastructure design)
- 5+ years developing predictive modeling, natural language processing, and deep learning, with a proven track record of building and deploying ML models on cloud. (e.g., Amazon SageMaker or similar)
- 5+ years developing with SQL, Python, and at least one additional programming language (e.g., Java, Scala, JavaScript, TypeScript). Proficient with leading ML libraries and frameworks (e.g., TensorFlow, PyTorch)

Key job responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislationPhysical Requirements:- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protectionA day in the lifeAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- High school or equivalent diploma

- 2+ years of data center engineering experience

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
Key job responsibilities
As an experienced technology professional, you will be responsible for:- Providing technical guidance and implementation support throughout project delivery, with a focus on using AWS AI/ML services
- Collaborating with customer stakeholders to gather requirements and propose effective model training, building, and deployment strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
About AWS:
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years of cloud architecture and solution implementation experience
- Knowledge of the primary aws services (ec2, elb, rds, route53 & s3)
- Experience implementing AWS services in a variety of distributed computing environments

- 5+ years of IT implementation experience
- degree in advanced technology, or AWS Professional level certification
- Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies
- Knowledge of security and compliance standards including HIPAA and GDPR
- Experience and technical expertise (design and implementation) in cloud computing technologies
- Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience
- Experience in performance optimization and cost management for cloud environments
- Experience presenting technical solutions to diverse audiences in pre-sales environments

We're a 2 pizza team moving fast to build a new agentic product from the ground up. If you are scrappy and bias for action is your favorite LP, you will fit right in. You will lead a team of applied scientists and software developers, driving the technical vision while fostering a culture of innovation and scientific excellence. You must be excellent at balancing business needs and strategic thinking with hands-on technical depth.We're prioritizing the following experience:
- Experience implementing reinforcement learning for autonomous agent behavior- Knowledge of personalization systems, recommendation engines, or dynamic content generation
- Production operational experienceAbout the team
Why AWSDiverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life BalanceInclusive Team CultureMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- PhD in Computer Science, Machine Learning, or related field
- 7+ years in applied research, with 3+ years of people management experience
- Track record of leading successful research projects and delivering business impact
- Strong publication record in top-tier conferences/journals (CVPR, NeurIPS, ICML, etc.)
- Experience managing technical teams in ML or AI
- Demonstrated ability to translate complex technical concepts to various audiences

- Demonstrated experience in AI agent architecture design, including decision-making frameworks and behavioral modeling
- Knowledge of multi-modal AI systems
- Experience in professional software development