Senior Engagement Manager Professional Services jobs at Amazon in United States, Arlington

- 10+ years of non-internship professional software development experience
- Knowledge of object-oriented design, data structures, and algorithms

- Experience designing and building large-scale systems in a multi-tiered, distributed environment (Service Oriented Architecture)

Key job responsibilities- Owning the complete software development lifecycle; defining, prioritizing, designing, testing, and implementing new features- You have expertise in developing and delivering highly scalable distributed systems and services
- You are a committed technical leader who develops and mentors junior engineersA day in the life
Utility Computing (UC)Work/Life Balance
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience in infrastructure architecture, database architecture and networking
- Current, active US Government Security Clearance of TS/SCI with Polygraph

In this role, you will join a team of Solutions Architects that help assure certification question accuracy for existing and new certification exams. As an AWS subject matter expert, you will advise question writers with technical expertise and acumen for exam development and provide leadership for certification exam evolution and new exam development. You will leverage your development expertise to architect and develop the next generation of certification development and delivery tools and help automate manual processes. Where applicable, you will leverage and apply AWS GenAI services to assist in maintaining certification exam integrity, detect fraud, and provide predictive analytics and improve operational efficiencyKey job responsibilities
- Participate in managing, monitoring, and developing technical certification exam questions
- Design and manage development of internal applications to support exam development, maintenance, analytics, and fraud detection
- Recommend ways to incorporate Generative AI into internal application and processes
- Maintain the technical bar for a cadre of expert technical question writers**There may be occasional travel involved for this role**AWS Global Services
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 7+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 5+ years of IT development or implementation/consulting in the software or Internet industries experience
- Experience with AI/ML technologies

- 5+ years of infrastructure architecture, database architecture and networking experience
- Experience with one of the following programming languages: Python, Ruby, Node.js, C#, or C++
- Experience with Amazon Bedrock or SageMaker

Application deadline: Nov 25, 2025
offerings, and creating proposals and SOW’s.
relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilities
As an experienced Professional Services Delivery Manager, you will be responsible for:Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Global Services

- 8+ years experience in IT and/or Management Consulting, with at least 3 years in a people leadership role
- Experience managing IT transformation projects
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 5+ years of progressive experience within a Security Consulting team or a similar operating environment

- Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Strong project management and resource management capabilities
- Financial acumen with P&L management experience
- Ability to navigate complex stakeholder relationships and drive change
- Sales and negotiation skills for opportunity capture and proposal development
- Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships
- 2+ years in one or more of the following areas: application security, application development, incident response, cloud security and governance, penetration testingThe base pay range for this position is listed below. Hourly pay ranges include the base pay rate plus the highest available shift differential which applies depending on the shift you select.

- Manages assigned Enterprise accounts and oversee support cases- Provides detailed reviews of service disruptions, metrics, detailed pre-launch planning- Advocate for customer features and requirements within AWS (be their voice internally)
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.*While this role is posted in Herndon, Virginia, this position can also be located in: Denver, CO; Seattle, WA.
A day in the life
About AWS
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)
- 6+ years of technical engineering experience
- 4+ years managing technical teams
- Passionate about customers and new technology
- Experience working with enterprise software companies
- Current, active US Government Security Clearance of TS/SCI with Polygraph

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 3+ year(s) of experience in IT security, compliance, or risk management
- Experience in technology automation, implementation, integration, and/or deployment

- AWS experience preferred, with proficiency in a wide range of AWS services (e.g. EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g. Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g. Terraform, Python)
- Knowledge of security and compliance standards (e.g. HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Work experience in any of the following industries: financial services (banking, capital markets, payments, insurance, or other segments), automotive, telecommunications, healthcare, life sciences, energy, media & entertainment, or manufacturing.
- Hands-on technical expertise in building security capabilities in code, deploying infrastructure as code, and implementing enterprise security solutions (e.g. WAF, IPS, Anti-DDOS, SIEM)Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure AI/ML and GenAI solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
Key job responsibilities
As an experienced technology professional, you will be responsible for:2. Designing and implementing machine learning pipelines that support high-performance, reliable, scalable, and secure ML workloads.
3. Designing scalable ML solutions and operations (MLOps) using AWS services and leveraging GenAI solutions when applicable.5. Serving as a trusted advisor to customers on AI/ML and GenAI solutions and cloud architectures
6. Sharing knowledge and best practices within the organization through mentoring, training, publication, and creating reusable artifacts.
7. Ensuring solutions meet industry standards and supporting customers in advancing their AI/ML, GenAI, and cloud adoption strategies.About the team
About AWS:
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 8+ years leading technical teams and hands-on experience focused on data, software, or ML engineering, with strong understanding of distributed computing. (e.g., data pipelines, training and inference, ML infrastructure design)
- 5+ years developing predictive modeling, natural language processing, and deep learning, with a proven track record of building and deploying ML models on cloud. (e.g., Amazon SageMaker or similar)
- 5+ years developing with SQL, Python, and at least one additional programming language (e.g., Java, Scala, JavaScript, TypeScript). Proficient with leading ML libraries and frameworks (e.g., TensorFlow, PyTorch)