Premium Support Business Development Manager jobs at Amazon in United States, Arlington

Key job responsibilities- Owning the complete software development lifecycle; defining, prioritizing, designing, testing, and implementing new features- You have expertise in developing and delivering highly scalable distributed systems and services
- You are a committed technical leader who develops and mentors junior engineersA day in the life
Utility Computing (UC)Work/Life Balance
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience in infrastructure architecture, database architecture and networking
- Current, active US Government Security Clearance of TS/SCI with Polygraph

Application deadline: Nov 25, 2025
offerings, and creating proposals and SOW’s.
relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilities
As an experienced Professional Services Delivery Manager, you will be responsible for:Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Global Services

- 8+ years experience in IT and/or Management Consulting, with at least 3 years in a people leadership role
- Experience managing IT transformation projects
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 5+ years of progressive experience within a Security Consulting team or a similar operating environment

- Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Strong project management and resource management capabilities
- Financial acumen with P&L management experience
- Ability to navigate complex stakeholder relationships and drive change
- Sales and negotiation skills for opportunity capture and proposal development
- Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships
- 2+ years in one or more of the following areas: application security, application development, incident response, cloud security and governance, penetration testingThe base pay range for this position is listed below. Hourly pay ranges include the base pay rate plus the highest available shift differential which applies depending on the shift you select.

- Manages assigned Enterprise accounts and oversee support cases- Provides detailed reviews of service disruptions, metrics, detailed pre-launch planning- Advocate for customer features and requirements within AWS (be their voice internally)
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.*While this role is posted in Herndon, Virginia, this position can also be located in: Denver, CO; Seattle, WA.
A day in the life
About AWS
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)
- 6+ years of technical engineering experience
- 4+ years managing technical teams
- Passionate about customers and new technology
- Experience working with enterprise software companies
- Current, active US Government Security Clearance of TS/SCI with Polygraph

In this role, you will build network pathways with which customers connect to Amazon's Dedicated Cloud partitions. You'll architect and implement software security protocols across Wide Area Networks (WANs), ensuring seamless and secure access to dedicated cloud environments. By developing sophisticated control and dataplane systems, you'll protect critical customer connections flowing through Amazon's global network of datacenters. You'll leverage the AWS ecosystem and integrate with third-party solutions to create secure pathways that meet our customers' stringent security requirements. Working alongside technology experts across Amazon, you'll define the next generation of dedicated cloud connectivity, setting new standards for enterprise-grade security. Your expertise in network encryption and software development will directly impact how how AWS customers access their mission-critical cloud infrastructure.Key job responsibilities
- Build distributed systems that are scalable, fault-tolerant, low cost, with ease of management and use.
- Participate in oncall rotation in support of our servicesA day in the life
Utility Computing (UC)Work/Life Balance
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)
- Experience programming with at least one software programming language
- Experience with networking protocols (TCP/IP, BGP, IPSec)

- Bachelor's degree in computer science or equivalent
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Experience with network Layer2/3 encryption(HAIPE/Ethernet Data Encryption(EDE))
- Current, active US Government Security Clearance of Top Secret or above

Key job responsibilities
• Design and maintain automated reporting, dashboards, and analyses to enable our team to increasingly self-serve data needs
• Produce clear and compelling ad hoc charts and visual narratives tailored to specific business questions or communication needs
• Own the data pipeline and automation processes supporting Amazon’s global brand perception tracking program
• Look around corners to identify and execute on future-facing, data-related strategic opportunities
• Identify opportunities to simplify existing research processes and operate more nimbly
• Collaborate closely with researchers, data scientists, and communication leads to translate insights into action
• Partner with cross-functional teams to evolve our tech stack and BI infrastructure in line with growing program needs
• Scale learnings and insights to other teams in CCR and the broader Amazon marketing and communications community

- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling
- Bachelor's degree in Computer Science, Information Systems, or other technical degree
- 3+ years of data engineering, database engineering, business intelligence or business analytics experience
- Knowledge of a scripting language (Python, R, etc.)
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
- Experience communicating to senior management and customers verbally and in writing
- Experience with statistical techniques used for survey design and analytics (e.g., Chi-square, regression)
- Proven ability to work in an interdependent team and develop processes at scale

JOB SUMMARY The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
Leading and managing complex cloud migration and implementation projects
Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes Distilling customer needs into clear technical requirements and map them to business outcomes
Decomposing complex technical problems into actionable, deliverable solutions
Contributing to technical documentation and define documentation standards

- Experience in project management
- Bachelor's degree or above in computer science, computer engineering, or related field
- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience, or Bachelor's degree

- 1+ years of professional work experience, or experience with AWS services or other cloud offerings
- Experience representing your team or technical area to senior management
- Knowledge of AWS or cloud technologies

Application deadline: Dec 17, 2025AWS seeks an FPGA Development Engineer with experience developing programmable logic on the most advanced FPGAs. They will help architect, develop, and integrate scalable FPGA systems in the AWS technology ecosystem.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.Key job responsibilities
- Develop custom RTL and integrate with third party libraries to build end to end 100G+ solutions.- Own the interface between software and hardware by developing drivers, and providing software examples.
- Participate in design meetings to plan development and review peer designs.A day in the life
You will work on a cross-functional team of hardware and software developers, writing programmable logic and embedded software to interact with custom hardware. You will debug RTL in simulation, synthesize and implement ensuring it meets timing and performance requirements. You help deploy RTL onto hardware targets and help debug issues that come along in RTL, hardware, or software. You will provide subject matter expertise in architectural discussions, and strategic planning meetings.Utility Computing (UC)Work/Life Balance
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

- Bachelor's degree in computer science or equivalent
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- 3+ years developing programmable logic in VHDL or Verilog for FPGA SOCs

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Experience developing programmable logic for FPGAs in VHDL or Verilog
- Experience with Xilinx Ultrascale+ FPGAs, Versal ACAPs, and/or Intel Agilex SOCs
- Experience developing programmable logic for 100G Networking Systems
- Current, active US Government Security Clearance of Top Secret or above