Graduate Cloud Support Associate Engineering jobs at Amazon in United Kingdom

A day in the life
In this role, you will:
- Design and implement audio/video pipelines and board support packages for next-generation SoCs
- Work on secure boot implementations and hardware abstraction layers- Contribute to reference applications that demonstrate SDK capabilities
- Focus on creating maintainable, well-tested code that enables rapid product development

- - Proficiency in C/C++ firmware development with constrained resources (MIPS, RAM, FLASH, I/O)
- - Experience with embedded CPU architecture
- - Use of security technologies and protocols
- - Real-time, multi-threaded experience with Linux and/or RTOS
- including external libraries in C applications
- - Working in a development environment including editing, make, and source control
- - Reading schematics and using hardware lab equipment such as scopes, logic analyzers, etc.
- - Active participant in bringing at least one successful product to market.
- - Bachelor’s degree in a STEM field

- Audio/Video codec knowledge
- Experience with camera image processing
- Embedded Linux (uBoot, Kernel, Driver)
- Bare metal, assembly, BSP, POST, RTOS
- Experience with Wireless (WiFi, Bluetooth, Zigbee, sub-GHz) stacks

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.A unique opportunity to join AWS as a Data Centre Technician. You will become the primary resolver for your support team, and gain troubleshooting skills on one or more operating systems. You will be able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain documentation on technologies you support and are able to convey Standard Operation Procedures (SOPs) to junior staff. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You act as an escalation point for junior technicians. You understand all aspects of the equipment you support.Regular work schedule is Monday to Friday, with participation in an on-call rotation and requirement to provide shift coverage during emergencies. This may include responding to after-hours calls, working outside regular business hours, 12-hour shifts, or rotating shifts to ensure operational coverage during critical situations. Travel may be required up to 10% of the time.Responsibilities:Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs)
Perform root cause analysis of equipment failures
Ensure all safety procedures are adhered to while performing work
Respond to off hour emergency calls per on call rotation for any one of the region’s sites
Fully comply with all physical security procedures and policies.
Must be commutable to the Thames Valley Region.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
Key job responsibilities
You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels

Data Centres are 24/7 environments. All interested candidates must be willing to work rotating shifts (day/night) as well as weekends. Data Centre Technicians are also required to wear a pager for communication, information, emergency, and on-call situations.
3+ year of Computer Hardware experience
3+ years of Computer Networking experience

Associate’s degree or higher in IT-related field applicable certifications or/and equivalent professional or military experience. Networking experience with CCNA and/or Network+ certifications. Experience with CISCO, Juniper and other commodity networking devices
Previous experience working in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment)
All candidates must possess a valid driver's license, their own vehicle, and will need to pass a driving record check to operate company vehicles. Travel between sites/locations during the workday may occur.

Description detail
· Lead and coordinate design efforts between internal teams and outside vendors to develop optimal solutions for Amazon Logistical network, including equipment specifications and Fulfillment Centre (FC) layouts.
· Capital project management to include - Creation of conceptual drawings, equipment specifications and bid documentation to facilitate a competitive bid environment
· Provide frequent on-site monitoring and enforcement of installation schedules and vendor quality with MHE vendors/subcontractors.
· Inspect prospective and completed facilities in accordance with corporate standards and procedures, ensuring proper follow-up on snagging lists and warranty work
· Provide leadership and coordination between internal departments and MHE vendors for multiple installation sites.
· Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing
· Coordinate with local site management to ensure proper operator training, procedural compliance, maintenance practices are followed for new and existing MHE equipment
· Creating, submitting and tracking the relevant Capex documentation to ensure that all projects are delivered on time and within budget.
· Work very closely with the UK Real Estate, IT and Process teams together with the software and Operations Integration teams to ensure on time project delivery.
· Understand the Operational process in detail, including the all the relevant WMS tools used on a daily basis.

- B.S. Degree in Engineering or related discipline.
- Recognized experience on equipment design and layout of mechanical handling/conveyance/packaging systems.
- Proven technical leadership experience in development and implementation of large scale, complex projects.
- In-depth knowledge of standard industry practices including Lean Manufacturing
- Excellent working knowledge using MS Excel, AutoCAD, MS Project, and related software

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre.
Responsibilities:
- Operate and maintain mechanical and electrical equipment
- Troubleshooting of facility and rack-level events within internal SLAs
- Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
- Provide support to Data Centre Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
- Utilise internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Respond to off hour emergency calls per on call rotation for any one of the region’s sites
- Fully comply with all physical security procedures and policiesDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
Key job responsibilities
You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels

- Experience in relevant work
- Can bend or twist the body into unusual positions while working
- Can use hands to manipulate small wires and objects
- Can walk on job sites in uneven terrain
- Can work at heights and from ladders

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Experience in data center engineering
- Can perform physical tasks all day without becoming overly tired

AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, environmental experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for environmental, safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Environmental Engineer must have excellent communication skills, local language skills, strong environmental regulatory knowledge, demonstrated success in supporting roles for program development and management of complex and technical projects.
Key job responsibilities
Develop, analyze, and present environmental metrics, horizon scan for risk and effectively communicate insights to internal stakeholders.Submit time critical environmental reports to various governmental agencies.Complete thorough environmental investigations and associated regulatory reporting including working with operations/necessary stakeholders to develop and implement appropriate corrective and preventive actions (CAPA).About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor degree in environmental science, chemical or environmental engineering, or related field of study
- 5+ years serving as an environmental technical resource, compliance specialist, program specialist, or program manager
- Experience with regulatory assessments and managing environmental compliance related to areas such as air quality, water quality, waste management, and hazardous materials
- Applied knowledge of local, national and European environmental laws, regulations, and standards related to areas such as air quality, water quality, waste management, and hazardous materials

- Master's degree or equivalent
- A builder - not a maintainer in Environmental Program management
- Ability to follow the plan, but dive into ambiguity to sort 'it out', think big, and apply solutions for long term improvement opportunities across a portfolio of projects
- Use the data and anecdotes to support your efforts and operate to a Plan, Do, Check, Act mentality
- Strong analytical skills on leading and lagging data, with problem solving abilities that show results
- Demonstrated understanding of environmental regulations for the jurisdiction

This highly visible, cross-functional role will require effective collaboration and efficient communication with multiple teams (Product, Tech, Program, Finance, Legal, SMEs, Local Ops, GP, etc.) and global stakeholders. The right candidate is proactive in understanding and communicating critical business needs, and knows how those translate into solutions. This person must have experience building long-term, strategic relationships, and becoming influential partners. This position requires heavy verbal and written communication on status, risks and our sourcing pipeline.To be successful in this role you will need to be able to influence and work with senior leaders across multiple organizations and geographies. You will work with organizations such as Worldwide (WW) Engineering and Design, WW Tech SME, Last Mile Delivery and Tech as well as Operations to innovate at scale and drive the development roadmap.Key job responsibilities
• Lead and coordinate design and innovation efforts to develop optimal solutions for the delivery station network through equipment specification, material flow, process design, site layout, and intellectual property considerations.
•Track existing and set up new metrics as required to validate vendor and team performance
•Report on performance in weekly and monthly forums with partner teams and senior leadership
• Set measurable targets that align with the overall goals of the organization
•Comprehend the technical requirements of our internal customers and become an expert in field
•Influencer: Innovative pioneer with the ability to identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion.
•Significant experience overseeing partner teams through good judgment, making and data.
•Doer: Ability to successfully deliver end-to-end technology and vendor operations projects, working through the many obstacles along the way
•Communicator: Ability to present to senior leadership, communicate expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-oriented proposals, performing your own data examination as necessary
•Problem Solver: Ability to utilize exceptional problem-solving skills to work through difficult tasks

- Bachelor's degree
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
- Work flexible schedule including weekends, nights, and holidays

Welcome to the future of engineering - step into a world where innovation happens at an extraordinary scale. Our fulfilment centers are like living, breathing cities of automation, where:- Advanced AI and machine learning systems make real-time decisions
- Revolutionary conveyor systems spanning miles move packages at lightning speed
- Cutting-edge robotic arms handle packages with incredible precision
- Smart sensors and vision systems guide operations with pinpoint accuracy
- Ground-breaking automated storage and retrieval systems redefine efficiencyAs an Automation Apprentice within our Reliability Maintenance Engineering (RME) team, you'll be hands-on with technology that most people only read about. You'll work alongside industry experts who are pushing the boundaries of what's possible in automation. This isn't just maintenance - it's about being part of a team that innovates, improves, and reimagines automation technology every single day.
Key job responsibilities
- Supporting maintenance and fault-finding on automated systems and robotics
- Using diagnostic tools to keep conveyors and sortation equipment running smoothly
- Planning preventative maintenance and safety checks
Throughout your apprenticeship, you'll gain both theoretical knowledge and hands-on experience with:
- Advanced robotics systems and controls
- Industrial automation programming
- Smart sensor technology and IoT integration
- Predictive maintenance systems
- Data analytics and performance optimization- Industry 4.0 technologies
- Machine learning applications in automationWithin this 48 month programme, you will work towards the Level 6 Control Technical Support Apprenticeship, combining practical, on-the-job experience with industry-recognised study. Your first 12 months will be a full-time residential programme based either at one of our external training provider facilities or at our own world-class Amazon training centres - reflecting our significant investment in developing state-of-the-art facilities for the next generation of engineers. If you live outside of a commutable distance, accommodation will be provided during term time for these first 12 months, and travel expenses will be supported. In later years you will have on-the-job training working towards a BSc in Controls and Automation Engineering and an HNC/D in Electrical/Controls Engineering. You'll support our 24/7 operation in shift covering days, nights and weekends in patterns that reflect the real-world schedules of engineers who keep Amazon operating around the clock.We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

- To qualify for this programme, you must:
- Be 18 years or over before the start date (September 2026)
- Have the right to live and work in England (if you are on a visa, this needs to enable you to legally work and reside in England for the entire duration of the programme until September 2030).
- Have lived in the UK or in the European Economic Area (EEA) for the last 3 years
- Be a resident of the UK for the entire duration of the programme
- Not be registered to study on a UK government funded course ending August 2026 or later
- Have at least 5 GCSEs C grade (grade 4) or above including Maths and English
- Three A levels (or equivalent) at C (grade 4) or above in either Mathematics, IT, Physics, or an Engineering related subject, OR have completed a BTEC level 3 engineering qualification of 180 credits which must include further mathematics
- Please note, if you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: https://www.enic.org.uk/
- Previous qualifications will be reviewed for funding eligibility and offers are subject to funding approval
- PLEASE NOTE: This position is a 48-month fixed-term contract. You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship.
- This Apprenticeship assumes the candidate has little or no knowledge/experience of the occupation and is NOT suitable for candidates who already have a similar or higher-level qualification in the same or similar subject of the apprenticeship.

- You have a maintenance or Engineering HNC/D qualification - ideally with a PLC, automation, electronics or electrical bias