Delivery Consultant - Machine Learning Genai Proserve Emea jobs at Amazon in United Kingdom

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Regional CE is responsible for ensuring that all MEP equipment within the region is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The Regional CE serves as an expert technical resource interacting with on-site Engineering Operations Technicians (EOT), CEs, Facility Managers (FM), and third party vendors.
Key job responsibilities
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center, to include HVSS
- Operate independently with limited direct management
- Act as an escalation point for all facilities-related issues within the region
- Perform root cause analysis of equipment failures- Provide training and guidance to EOTs, CEs, and FMs- Communicate complex technical information to a non-technical audience
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience carrying new design concepts through exploration, development, and into deployment or mass production
- Experience in MS Excel, Word, and Windows Operating Systems

- Experience in project management in data centers or comparable critical infrastructure
- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
Key job responsibilities
As an experienced technology professional, you will be responsible for:- Providing technical guidance and troubleshooting support throughout project deliveryAbout the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience in cloud based solution (AWS or equivalent), system, network and operating system
- 5+ years of hands-on security experience in two or more of the following: Cloud Security, Application Security (security SDLC, threat modeling, code review), Identity & Access Management, Network Security, Data Protection, Incident Response. Hands-on experience implementing enterprise security solutions (Data Loss Prevention, WAF, SIEM, etc.)

- Relevant security certifications (AWS Security Specialty, CISSP, CCSP, etc.) are a plus.
- Experience with complex, cloud transformation projects
- Strategic thinking and decision-making capabilities in ambiguous environments

As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:
• Perform design and equipment submittal review for new Data Centers in your region.
• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
• Develop innovative solutions for AWS’s data centers.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering audits including on-site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.
• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesOur Field Engineers:
• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.
• Are detail and data oriented.
• Have experience solving problems with engineered solutions.
• Have experience managing engineering projects and consultants.
• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers, ).
• Are adaptable and inclined to get into the fieldA day in the life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor’s Degree in Mechanical Engineering or 6+ cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil/gas facilities. (Experienced Engineer)

- Experience using a variety of web based and other software tools for calculation and data processing. Direct experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers.
- Experience as resident engineer or hands-on (in the field) design consultant or owner’s engineer. Knowledge of building codes and regulations for your region. Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents
- Ability to carry design concepts through exploration, development, and into deployment/mass production. Basic understanding of both mechanical and/or electrical equipment/design related to data centers (Including but not limited to: uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment, etc...)
- EPMS/SCADA/BMS Controls system experience (software and/or hardware). Chilled Water System experience. Liquid Cooling Experience

This role is available in Madrid, Zaragoza London, Frankfurt, and Dublin.AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
• You will own the End-to -End delivery of off site water infrastructure solutions, from scoping to physical delivery. This requires you to project manage as the business and technical owner of all aspects of the delivery.
• You will manage 3rd party design consultants, develop and document requirements, budgets, business cases, permitting and project schedules.
• You will prepare project contracts, milestone payments and schedules; taking the contract through legal reviews and procurement pathways.
• The role requires strong project management, technical competency in design and a programmatic leadership through legal and procurement to drive results.
• You will multitask and re-prioritize and effectively lead deliveries based on ever changing business needs
• You will build and maintaining overall delivery program and project budget, submitting Capital Allocation Requests to Senior leadership to secure finance for project delivery.
• You will prepare investment need/business case papers to secure internal funding for water reinforcement projects to secure water supply and discharges.A day in the life
• Liaison with a wide range of regulators and external stakeholders (Water utilities, environmental agencies, health department, construction contractors etc)
• Liaison with a wide range of internal stakeholders (Design Engineering, Environmental, Legal, Procurement, Construction, Real Estate etc)
• You will leverage project management tools and techniques for all phases of the project lifecycle.
• Regularly report to senior leadership on status of key project metrics vs. commitment of your projects.
• Ensure construction standards are followed and national construction regulation are complied with.
• Create detailed planning packs to build scalable and future proof water infrastructure.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Inclusive Team Culture
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• Bachelor’s Degree in Engineering
• Further education favorable
• 10+ years’ demonstrable work experience delivering water design infrastructure and engineering solutions for capital-intensive projects across diversified industries.
• Language fluency in French, German, Spanish highly regarded. Business English is mandatory.
• 5+ years managing end to end project scope, business case and infrastructure requirements, develop contract and draft documentation, request for proposals, and capital requests.
• 3+ years demonstrated experience with analytical and commercial skill set to review utility tariffs, water projects and contracts.

• 7+ years of direct experience with the construction, operation, or maintenance of water infrastructure across different global regions.
• Advanced degree in Civil Engineering/Mechanical/Chemical/Environmental /Economics
• Experience with fast track design/build projects and or multiple significant upgrade projects and ability to work with multiple stakeholders with varied requirements.
• Analytical mindset that can identify gaps in requirements during project development, predict performance, and have the ability to provide recommendations on a short notice and with limited information.
• Business experience in Europe, LATAM and/or Middle East.
• 5+ demonstrated years in program management, risk mitigation and reporting status reviews to management and internal customers.

Why This Role Matters
In the GenAI Innovation Center, we're tackling the most exciting and complex challenges in technology today. Our security leaders aren't just implementing solutions – they're inventing new approaches to security that will define industry standards for years to come.You'll be:
- Pioneering new security architectures for GenAI applications that will be studied and emulated across the industry- Creating the frameworks and best practices that will shape how enterprises implement secure GenAI solutions
- Leading the charge in developing novel security applications powered by GenAI itselfThe Innovation Opportunity
This role sits at the absolute tip of the spear of AWS innovation. You'll have the unique opportunity to:
- Drive industry-first solutions that bridge the gap between new and novel AI and enterprise security requirements
- Build a legacy as one of the pioneers who helped define secure GenAI implementation
Key job responsibilities
Security for GenAI
- Lead security architecture and implementation for enterprise GenAI deployments across EMEA
- Design and implement security controls specific to GenAI applications
- Develop security frameworks and governance models that enable rapid, secure GenAI adoption- Create reusable security accelerators and assets for AWS GenAI servicesGenAI for Security Innovation
- Design and implement innovative GenAI solutions for security use cases
- Create proof-of-concepts demonstrating novel applications of GenAI in security operations
- Develop new methodologies and tools for using GenAI to enhance security capabilities- Build security-focused applications leveraging AWS's GenAI services
Success in this role requires balancing deep technical expertise with strategic thinking while maintaining a relentless focus on customer trust and security excellence.A day in the life
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Global Services

The Generative AI Innovation and Delivery mission is to drive startup innovation by making AWS the preferred GenAI Platform for startups to experiment, build and scale their products. We are a team of strategists, scientists, engineers, and architects working closely with worlds’ leading startups across GenAI model providers, GenAI tooling and applications. We partner closely with startups to address their GenAI infrastructure needs, evolve their GenAI product and infuse GenAI into their existing SaaS applications. In this process we provide guidance on best practices for applying generative AI responsibly and cost efficiently. You will work directly with startups and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for Applied Scientists passionate about helping startups use GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.
Key job responsibilities
* Collaborate with AI/ML scientists and engineers to research, design, develop, and evaluate generative AI solutions to address real-world opportunities* Help customers optimize their solutions through approaches such as model selection, training or tuning, right-sizing, distillation, and hardware optimization
* Develop a deep understanding of startups GenAI ecosystem and their evolving technical needs to drive improvements to startups program and resulting customer experience
* Provide customer and market feedback to product and engineering teams to help define product direction
* Unlock scale by identifying patterns and establishing reusable assets to accelerate customer impact of future engagementsAbout the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- PhD, or Master's degree and 6+ years of applied research experience
- 5+ years of hands on experience with Python to build, train, and evaluate models
- 5+ years of experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing
- 2+ years of experience with design, development, and optimization of generative AI solutions, algorithms, or technologies
- Experience in patents or publications at peer-reviewed conferences or journals

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.For this role, Spanish and English bilingual speakers are preferred, but not required.Key job responsibilities
As an experienced technology professional, you will be responsible for:
- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer, with at least 1+ year experience with any of the following platforms: Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce.
- 5+ years experience designing and implementing at least 2 of the following contact center solutions: IVR, chat, custom reporting, quality management, agent desktop, or workforce management
- 3+ years experience in Software development/DevOps, with minimum of 3 successful deployments integrating contact center platforms with at least 2 of the following: bots, APIs, web services, or databases

- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills
- Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation.