Software Developer Month Fixed Term Contract Global Operational Excellence jobs at Amazon in United Kingdom, London

AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, environmental experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for environmental, safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Environmental Engineer must have excellent communication skills, local language skills, strong environmental regulatory knowledge, demonstrated success in supporting roles for program development and management of complex and technical projects.
Key job responsibilities
Develop, analyze, and present environmental metrics, horizon scan for risk and effectively communicate insights to internal stakeholders.Submit time critical environmental reports to various governmental agencies.Complete thorough environmental investigations and associated regulatory reporting including working with operations/necessary stakeholders to develop and implement appropriate corrective and preventive actions (CAPA).About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor degree in environmental science, chemical or environmental engineering, or related field of study
- 5+ years serving as an environmental technical resource, compliance specialist, program specialist, or program manager
- Experience with regulatory assessments and managing environmental compliance related to areas such as air quality, water quality, waste management, and hazardous materials
- Applied knowledge of local, national and European environmental laws, regulations, and standards related to areas such as air quality, water quality, waste management, and hazardous materials

- Master's degree or equivalent
- A builder - not a maintainer in Environmental Program management
- Ability to follow the plan, but dive into ambiguity to sort 'it out', think big, and apply solutions for long term improvement opportunities across a portfolio of projects
- Use the data and anecdotes to support your efforts and operate to a Plan, Do, Check, Act mentality
- Strong analytical skills on leading and lagging data, with problem solving abilities that show results
- Demonstrated understanding of environmental regulations for the jurisdiction

Be great fun to work with.
At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world-class solutions built on AWS.Key job responsibilities
- Proactively identify opportunities to accelerate implementation through reusable components, parallel workstreams, etc.- Drive product innovation by gathering customer feedback, translating needs into clear requirements, and partnering with product teams through developmentA day in the life
- Review customer requirements and technical challenges, focusing on opportunities to implement complex solutions architectures that can transform business outcomes also leveraging AI capabilities
- Dedicate time to continuous learning about the latest advancements in AWS service capabilities

- Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military
- Experience in IT development or implementation/consulting in the software or Internet industries
- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

- Experience in infrastructure architecture, database architecture and networking
- Experience working with end user or developer communities
- Experience with presentations and speaking with executives, IT, management, and developers

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.For this role, Spanish and English bilingual speakers are preferred, but not required.Key job responsibilities
As an experienced technology professional, you will be responsible for:
- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer, with at least 1+ year experience with any of the following platforms: Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce.
- 5+ years experience designing and implementing at least 2 of the following contact center solutions: IVR, chat, custom reporting, quality management, agent desktop, or workforce management
- 3+ years experience in Software development/DevOps, with minimum of 3 successful deployments integrating contact center platforms with at least 2 of the following: bots, APIs, web services, or databases

- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills
- Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation.

You will work with your global counterparts in both NAMER and EMEA to ensure learnings and initiatives are shared, as appropriate. You will also interface with the APN Program team to contribute to the design/change of existing/new APN programs as well as the AWS Marketplace and Partner Services teams.

- 5+ years of management of technical, enterprise customer facing resources or equivalent experience
- 5+ years of infrastructure architecture, database architecture and networking experience
- Bachelor's degree
- Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.

- Experience architecting, migrating, transforming or modernizing customer requirements to the cloud

Key job responsibilities
In this role, you will serve as a core member of the Financial Services team, and play a key role in executing our go-to-market strategy. You will engage with customers to develop technical solutions and value propositions leveraging the power of AWS cloud technology.About the team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Key job responsibilities
Throughout your apprenticeship, you’ll develop in-demand technical and professional skills, including how to:
- Analyse and interpret data to generate actionable insights
- Design data models and manage databases efficiently
- Ensure data security and compliance with legal standards- Create reports and visualisations that bring data to life
- Stay up to date with the latest tools and technologiesOver 42 months, you’ll combine hands-on experience with academic study, working towards a BSc (Hons) in Digital & Technology Solutions (Data Analyst pathway). From day one, you’ll be part of a supportive team that values curiosity, innovation, and continuous learning. You’ll start by mastering the foundations of data analysis and progress to tackling advanced analytics tasks. One day you might be optimising delivery routes, the next you could be building dashboards or modelling forecasts that shape strategic direction. You’ll spend 80% of your time learning on the job and 20% completing formal study, supported by your training provider and your Amazon manager. Together, they’ll guide your progress and help you achieve your goals.At Amazon, you’ll work alongside industry experts who are passionate about mentoring the next generation of data professionals. Our inclusive culture values diverse perspectives, encourages experimentation, and celebrates innovation. You’ll gain exposure to real projects that make an impact - and see the results of your work every day.We’re not looking for technical experts (yet) - we’re looking for potential. If you’re naturally curious, love solving problems, and enjoy finding meaning in numbers, this is the role for you. Bring your enthusiasm, analytical mindset, and drive to learn - we’ll provide everything else you need to succeed.We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

- To qualify for this programme, you must:
- Be 18 years or over before the start date (September 2026)
- Have the right to live and work in England (if you are on a visa, this needs to enable you to legally work and reside in England for the entire duration of the program).
- Have lived in the UK or in the European Economic Area (EEA) for the last 3 years
- Be a resident of the UK for the entire duration of the program
- Not be registered to study on a UK government funded course ending August 2026 or later
- Have at least 5 GCSEs C grade (grade 4) or above including Maths and English
- 2 A Level passes in 1 or more similar subject, OR Level 3 apprenticeship in a similar subject, OR International Baccalaureate at Level 3 in a similar subject, OR BTEC Extended Diploma in a similar subject.
- Please note, if you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: https://www.enic.org.uk/
- Previous qualifications will be reviewed for funding eligibility and offers are subject to funding approval
- PLEASE NOTE: This position is a 42 month fixed-term contract. You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship.
- This Apprenticeship assumes the candidate has some or little knowledge/experience of the occupation

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC.
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).A day in the life
You will be required to occasionally participate in an “on-call” rotations to resolve incidents occurring out-of-hours.Eligibility requirement
* Fluency in written and spoken English is required.
* Employees must be resident in the EU to operate the AWS European Sovereign Cloud.
*Amazon will provide relocation support for successful applicants relocating within the European Union.
* Employees will participate in an On-Call rota.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

* This role requires you to be a national of an EU member state
* Bachelor's degree in computer science (or related IT discipline) or equivalent industry experience
* Knowledge or experience in scripting (Bash, Python, or Ruby) or software development (Java, TypeScript, or similar), coupled with Linux and networking fundamentals to effectively troubleshoot and optimize system performance and reliability.

* Able to execute standard operating procedures and following operational best
* Knowledge or experience operating service in AWS or other cloud systems or services
* Knowledge or experience operating 24x7 high-availability, distributed software applications, performance tuning software applications and optimizing fleet utilization and monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
* Knowledge or experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)