Principal Delivery Consultant - Advisory Application jobs at Amazon in United Kingdom, London

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Regional CE is responsible for ensuring that all MEP equipment within the region is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The Regional CE serves as an expert technical resource interacting with on-site Engineering Operations Technicians (EOT), CEs, Facility Managers (FM), and third party vendors.
Key job responsibilities
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center, to include HVSS
- Operate independently with limited direct management
- Act as an escalation point for all facilities-related issues within the region
- Perform root cause analysis of equipment failures- Provide training and guidance to EOTs, CEs, and FMs- Communicate complex technical information to a non-technical audience
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience carrying new design concepts through exploration, development, and into deployment or mass production
- Experience in MS Excel, Word, and Windows Operating Systems

- Experience in project management in data centers or comparable critical infrastructure
- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
Key job responsibilities
As an experienced technology professional, you will be responsible for:- Providing technical guidance and troubleshooting support throughout project deliveryAbout the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience in cloud based solution (AWS or equivalent), system, network and operating system
- 5+ years of hands-on security experience in two or more of the following: Cloud Security, Application Security (security SDLC, threat modeling, code review), Identity & Access Management, Network Security, Data Protection, Incident Response. Hands-on experience implementing enterprise security solutions (Data Loss Prevention, WAF, SIEM, etc.)

- Relevant security certifications (AWS Security Specialty, CISSP, CCSP, etc.) are a plus.
- Experience with complex, cloud transformation projects
- Strategic thinking and decision-making capabilities in ambiguous environments

Why This Role Matters
In the GenAI Innovation Center, we're tackling the most exciting and complex challenges in technology today. Our security leaders aren't just implementing solutions – they're inventing new approaches to security that will define industry standards for years to come.You'll be:
- Pioneering new security architectures for GenAI applications that will be studied and emulated across the industry- Creating the frameworks and best practices that will shape how enterprises implement secure GenAI solutions
- Leading the charge in developing novel security applications powered by GenAI itselfThe Innovation Opportunity
This role sits at the absolute tip of the spear of AWS innovation. You'll have the unique opportunity to:
- Drive industry-first solutions that bridge the gap between new and novel AI and enterprise security requirements
- Build a legacy as one of the pioneers who helped define secure GenAI implementation
Key job responsibilities
Security for GenAI
- Lead security architecture and implementation for enterprise GenAI deployments across EMEA
- Design and implement security controls specific to GenAI applications
- Develop security frameworks and governance models that enable rapid, secure GenAI adoption- Create reusable security accelerators and assets for AWS GenAI servicesGenAI for Security Innovation
- Design and implement innovative GenAI solutions for security use cases
- Create proof-of-concepts demonstrating novel applications of GenAI in security operations
- Develop new methodologies and tools for using GenAI to enhance security capabilities- Build security-focused applications leveraging AWS's GenAI services
Success in this role requires balancing deep technical expertise with strategic thinking while maintaining a relentless focus on customer trust and security excellence.A day in the life
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Global Services

The Generative AI Innovation and Delivery mission is to drive startup innovation by making AWS the preferred GenAI Platform for startups to experiment, build and scale their products. We are a team of strategists, scientists, engineers, and architects working closely with worlds’ leading startups across GenAI model providers, GenAI tooling and applications. We partner closely with startups to address their GenAI infrastructure needs, evolve their GenAI product and infuse GenAI into their existing SaaS applications. In this process we provide guidance on best practices for applying generative AI responsibly and cost efficiently. You will work directly with startups and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for Applied Scientists passionate about helping startups use GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.
Key job responsibilities
* Collaborate with AI/ML scientists and engineers to research, design, develop, and evaluate generative AI solutions to address real-world opportunities* Help customers optimize their solutions through approaches such as model selection, training or tuning, right-sizing, distillation, and hardware optimization
* Develop a deep understanding of startups GenAI ecosystem and their evolving technical needs to drive improvements to startups program and resulting customer experience
* Provide customer and market feedback to product and engineering teams to help define product direction
* Unlock scale by identifying patterns and establishing reusable assets to accelerate customer impact of future engagementsAbout the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- PhD, or Master's degree and 6+ years of applied research experience
- 5+ years of hands on experience with Python to build, train, and evaluate models
- 5+ years of experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing
- 2+ years of experience with design, development, and optimization of generative AI solutions, algorithms, or technologies
- Experience in patents or publications at peer-reviewed conferences or journals

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.For this role, Spanish and English bilingual speakers are preferred, but not required.Key job responsibilities
As an experienced technology professional, you will be responsible for:
- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer, with at least 1+ year experience with any of the following platforms: Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce.
- 5+ years experience designing and implementing at least 2 of the following contact center solutions: IVR, chat, custom reporting, quality management, agent desktop, or workforce management
- 3+ years experience in Software development/DevOps, with minimum of 3 successful deployments integrating contact center platforms with at least 2 of the following: bots, APIs, web services, or databases

- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills
- Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation.

Utility Computing (UC)Key job responsibilitiesKey inputs:
 Define and iterate operational improvement framework
 Mentor local, junior engineersYou will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levelsAbout the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSWork/Life BalanceInclusive Team CultureMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

 Experience working with complex distributed systems
 Excellent coding skills with the ability to develop high quality software solutions while mentor existing engineers in best practice
 Expertise in systems design ( single component and multiple distributed)
 Our service portfolio is broad, so breadth of experience will be important.

 Large (enterprise) scale experience is essential, preferably in highly complex, and/or heavily regulated industry sectors.
 Start-up experience would also be advantageous (complementary to large-scale/high-complexity experience).
 The ability to dive deep into specific problems, around automation, security and general operational excellence.
 Cryptography, cross-domain and deep security experience are all desired but not essential.

In this role, you will be a part of leading and building our complex and ambitious “Associate to Consultant” (A2C) SDT, as well as elevating the technical execution and delivery of your team of early-in-career Associate Consultants. Our A2C team hires early-in-career technologists, including recent graduates, and providing training, coaching, and mentoring to develop them into productive, customer-facing technical consultants. Associate Consultants in the practice may include specialists in Infrastructure, Application Development, DevOps, Data, and Security. You will manage approximately 10-20 Associate Consultants.
Key job responsibilities
As an experienced Professional Services Delivery Manager, you will be responsible for:
•Building and managing a high-performing team of Delivery Consultants
•Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
•Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
•Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
•Driving business development initiatives and exceed customer satisfaction targets
•Work with teams across AWS to develop mechanisms to accelerate hiring, onboarding, development, and insights into our early-in-career program delivery.
•Drive technical and soft skill training to focus and accelerate consultant development
•Partner with Business Unit stakeholder to identify engagement staffing opportunities for your team and drive high team utilization.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

• 8+ years in IT and/or Management Consulting, with at least 3 years in a people leadership role.
• Experience managing IT transformation projects
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
• Experience recruiting, onboarding, training, mentoring, and/or staffing consultants or other customer-facing professionals;
• Ability to travel to AWS and customer locations across the US or globally, as needed

• Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
• Strong project management and resource management capabilities
• Financial acumen with P&L management experience and ability to navigate complex stakeholder relationships and drive change
• Sales and negotiation skills for opportunity capture and proposal development
• Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships