Partner Development Manager jobs at Amazon in United Arab Emirates

Key job responsibilities
Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve security and compliance objectives while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.

- 10+ years of IT consulting/management with IT Transformation in customer-facing roles experience
- 3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience
- Bachelor's degree in Computer Science, Math, or a related field
- Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges
- Experience in IT consulting/management with IT Transformation in a customer-facing role
- Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects
- Experience in enterprise architecture including virtualization technologies & distributed architecture
- Experience managing and delivering large-scale enterprise IT projects

In this role you will combine domain understanding of the energy industry, programme delivery and the technical understanding to drive successful implementations of AWS-based solutions for our customers. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment back to customer outcomes and value drivers. Applying AWS frameworks and mechanisms such as Working Backwards, Well-Architected and Cloud Adoption Framework while demonstrating business and technical credibility across diverse stakeholders, you will help our delivery teams to distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.This specific role is focused on assisting our energy customers to transform and digitise their supply chain operations both in capital project and operations phases, impacting capital expenditures P&L and supporting downstream processes. Specifically, you will:• Define and develop the supply chain direction for AWS customers and internal AWS teams designing, building, optimizing, transforming and migrating applications, software, and services on the AWS platform
• Structure and guide our customers through their transformation journey, collaborating widely with business stakeholders to understand supply chain requirements and opportunities and translate them into technical solutions
• Build deep relationships with senior supply chain and IT customers to enable them to leverage the cloud effectively to rapidly build supply chain solutions
• Act as the focal point and champion for key AWS supply chain services and offerings including AWS Supply Chain, Supply Chain Command Center (SC3) and Warehouse Automation and Optimization (WAO)
• Participate in architectural discussions to help design and architect scalable data solutions on AWS to integrate multiple supply chain systems including WMS, TMS, ERP, and IoT devicesYou will be expected to achieve and maintain relevant AWS certifications and continue to develop your domain-specific expertise, that will allow you to effectively communicate the benefits of AWS in the customer’s business and technical context.
Key job responsibilities
As an Engagement Manager (Business Transformation, Energy Supply Chain) in our Energy & Utilities practice, you will be responsible for:
• Designing and delivering business transformation programmes and projects using digital technology on the AWS Cloud
• Leading supply chain conversations within Energy customers to identify opportunities to transform end to end business processes of our customers
• Supporting the business to think about their problems in an Amazonian and innovative way driving business outcomes
• Leveraging comprehensive knowledge of supply chain, the energy industry and AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Leading complex team of customer, AWS and partners
• Building deep strategic relationships with senior business and technical customers and acting as a trusted advisor within the supply chain function
• Mentoring and developing project team members within the supply chain function, across the energy domain and to better delivery complex transformation initiatives.
• Partnering with ProServe Sales in identifying future supply chain roadmaps and accelerating customer innovation to increase business value through cloud adoption.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

• Master’s degree in business, an Engineering field (preferably related to Energy Management) or Computer Science
• 5-10 years’ experience across Energy, Supply Chain and Digital Solutions/Cloud development
• Extensive experience of managing complex multi-year projects or multi-stream programmes that have a large-scale business transformation impact and proven realisation of business benefits
• Project/programme management professional qualifications
• Experience of delivery in the Middle East

• AWS experience preferred, with proficiency in a wide range of AWS services and certifications (AWS Cloud Practitioner)
• Experience of hydrocarbon/electron supply chains in addition to materials supply chains
• Experience of core supply chain infrastructure set-up (supply chain strategy) as well as supply chain operations
• Proven consulting experience in taking projects from ideation, development of the business case, project/programme design, delivery and value realisation
• Experience of managing technical solution implementations and a base understanding of technology and architecture best practice to ensure effective hand-off and solutioning with technical consultants
• Languages: Arabic

What you will be doing:
You will initiate, structure, negotiate, and close new relationships by:.
Key job responsibilities
- Identify, qualify, and engage with prospective ISP/Telco Partners- Understand and utilize CRM tools to track all pertinent account information, forecast and prioritize to achieve quarterly goals

- 5+ years of developing, negotiating and executing business agreements experience
- Experience negotiating software and services agreements
- Bachelor's degree
- 5+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience
- Strong knowledge of Wi-Fi technologies with professional understanding of industry trends and the key players in the ISPs competitive landscape.
- Several years of customer-facing experience in business development and large complex deal negotiations with ISPs with a successful track record across a C-level audience and positively able to influence the outcome.

Key job responsibilities
In a typical day, as a Support Engineer, you will:
• Trace Seller specific defects across upstream systems and data lake to detect, investigate, and fix the root causes (e.g., algorithmic bottlenecks, data quality issues, software flaws).
• Develop the tools for the efficient Seller coaching.
• Assess the health and compliance of Seller-facing and internal web portals used to resolve Seller escalations.
• Troubleshoot, diagnose, reproduce (if needed), and fix operational issues in analytics pipelines.
• Automate standardized processes using Python scripts.
• Provide ad-hoc data using SQL for faster seller escalation case resolution or proactive insights sharing.
• Apply case management tools to manage and prioritize issues based on multiple factors, including Seller impact.
• Develop visual SX monitoring solutions with alerts (e.g., in Amazon QuickSight).
• Architect tech solutions on AWS to support standardized processes or feed internal systems.
• Conduct regular assessments and document technical artifacts created by BIEs to ensure compliance and error-free execution.
• Proactively seek solutions to Seller needs, communicate trends to leadership, and suggest innovative tech solutions to make a step change in SX.
• Drive internal projects that improve support-related processes and FBA programs’ SX.
• Build and contribute to tech training materials and documentation.

- • Bachelor's degree in computer science or a related quantitative field
- • 5+ years of hands-on experience in technical support, data engineering, business analytics, or related field
- • 5+ years of experience working with and extracting data from relational databases (SQL)
- • 3+ years of experience troubleshooting and debugging technical systems
- • Experience scripting in modern programming languages (Python)
- • Experience in agile/scrum or a similar collaborative workflow
- • Demonstrated skills and passion for operational excellence
- • ADAPTABLE: You willingly undertake a variety of tasks, switching from complex to routine tasks as needed. You quickly adapt to new technologies and products and work effectively with a variety of personalities and work styles.
- • BIG PICTURE: You solve problems at their root by stepping back to understand the broader context.
- • PROACTIVE: You demonstrate energy and initiative in solving problems, exploring all possible avenues to get the job done.

Duties include ensuring consistent deployment of all required security policies and procedures and participate in re-occurring site audits and reviews and testing new security technologies.Must have and demonstrate resilient leadership skills, flexibility to work in dynamic environment, exceptional knowledge of security practices and strong written and verbal communication.
Key job responsibilities
Direct and manage contract guard force to run daily data center operations.Handle site security incidents, escalations or any other security related issues.Provide after-hours on-call management support and participate in emergent, large scale event response when needed.Participate in re-occurring data center security audits and reviews.Executes established compliance processes with AWS policies, standards, guidelines and relevant legal and regulatory requirements.Provides input on, and may develop security methodologies, policies and procedures.Write reports and communicate with management on the status of physical security operations.Oversee new security construction or retrofit projects.Manage the security P&L for assigned site(s), assist management with financial analysis and contribute to financial decisions for security requirements.

Bachelor’s degree or equivalent professional experience in security or related fields; i.e., logistics, transportation, facilities amongst others4+ years of commercial or industrial work experience.Proficiency in Microsoft Office softwareProven ability to work efficiently in a fast-paced environment where numerous systems/applications/software are highly dependentProficient English verbal and written communication skills with attention to detailStrong data-driven decision making and analytical skills

Knowledge of state of the art security technology including access control, alarm & CCTV systems.CPP/PSP Certification preferred but not a must.Experience in managing a contract guard force.

Key job responsibilities
* You’ll guide, consult, provide technical guidance and advocate for the customer within AWS
* Ensure AWS environments remain operationally healthy and optimized in terms of cost, complexity, security, performance and resiliency
* Develop trusting relationships with customers, understanding both their business needs and technical challenges
* Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, architectural cost / benefit trade-offs, and risk management
* Consult with a range of stakeholders from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* Wou will proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloud
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Experience in technical engineering

The Role
Being part of a pool of trusted advisors you’ll have a direct impact in helping our On-Ramp customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.Key job responsibilities
· You’ll build solutions, provide technical guidance and advocate for the customer
· Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
· Develop trusting relationships with customers, understanding their business needs and technical challenges
· Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
· Consult with a range of partners from developers through to C-suite executives
· Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
· With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
· Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning
· Solve a variety of problems across different customers as they migrate their workloads to the cloud
· Uplift customer capabilities by running workshops, brown bag sessions, etc.
As we continue to rapidly expand in EMEA, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and gain AWS certifications.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 2+ years of technical engineering experience
- Bachelor's degree
- Experience with operational parameters and troubleshooting for one (1) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment